Illinois Feedback
IL - 440 Deerfield Rd, Pontiac - 8/8/23
We had a a a great and positive experience with Gerber.
IL - 1313 N Lake St, Aurora - 8/7/23
If my initial experience today is any indication of what is to come, we will be incredibly happy. Eduardo was thorough, professional and very insightful. He gave me a detailed explanation of what we can expect and the work that needs to be done. He was amazing! Unfortunately, this type of experience is rare these days and not the norm. We will have all our work done here moving forward and that is a direct result of my interaction with Eduardo. You need to keep this guy and give him a raise!
IL - 7902 Forest Hills Rd, Loves Park - 8/5/23
Really like the service update messages. Helps me plane ahead. Very helpful from the girls up front to the guys in back great job all around. have told a few other people about you as unfortunate this is my fourth time I had to have repairs done. Keep up the great work!!!
IL - 10200 US Hwy 14, Woodstock - 8/3/23
From the moment I got called from Gerber Collision in Woodstock to set up my estimate appointment it was a 5 start treatment from there on out. Both Justin and Nick kept me updated throughout the entire process and gave great me an amazing customer experience. Gave me a lot of detailed information and also provided me with timely updates with my vehicle. I really appreciated their top tier quality service they provided me as their client and while I hope I don't have to end up at another body shop again due to an accident, I know if it does happen, I'll for sure be back here to Gerber Collision in Woodstock.
IL - 2450 Elmhurst Rd, Elk Grove Village - 8/3/23
Roosevelt was extremely helpful in getting the repairs on my service van completed quickly. They were able to get my replacement parts and complete the repairs with minimal down time. I will absolutely come back if future repairs are needed!
IL - 1430 W Northwest Hwy, Arlington Heights - 8/1/23
Everything was fantastic!!! Definitely recommending Gerber to everyone I know!
IL - 16000 S Lincoln Hwy, Plainfield - 7/31/23
I was very happy with the service at this location. The work was started promptly and finished in a timely manner. I was kept apprised of the progress on the car several times. Everyone was very helpful and friendly.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/28/23
Really good service.
IL - 819 Estes Ave, Schaumburg - 7/27/23
I could not have been more pleased with the service I received from Gerber! They kept me informed every step of the way and even completed the work a day earlier than expected. When it was time to pick up my car, my wife, who was going to drive me to the service center, was not feeling well enough to drive. So, Gerber dropped off the car at my home! And the work performed on my car was excellent! From my first contact with Dawn at the reception desk, to Zack, who gave me the estimate, to Tony, the detail man, to Mark, the manager, to all the other employees and mechanics, I had a very positive experience, I would highly recommend this Gerber facility to anyone who needs any body work!
IL - 3006 W IL Route 120, McHenry - 7/25/23
Your receptionist is top notch! Great communication thru the whole process!
IL - 900 E Ogden Ave, Naperville - 7/22/23
Staff was thorough and friendly. The repairs look great and were completed ahead of schedule.
IL - 1500 McCormick Blvd, Mundelein - 7/22/23
They have done work for me before so that's why I went back, Very caring on their work and my opinion on what they did. The car is 4-5 years old and has a 3 stage paint on it And they did an excellent job on matching the paint You would never know where the damage on the car was Plus it looks like they Detailed the car Inside and out Looked like New...
IL - 400 W Grand Ave, Elmhurst - 7/21/23
I was kept informed of the progress on my vehicle at least weekly. My repair was completed in a timely way and was returned to me in excellent condition. The staff was informative and clear on what repairs were needed .
IL - 2360 Ogden Ave, Downers Grove - 7/21/23
Extremely satisfied with my recent service by Gerber Collision & Glass! My car was sent in for repair after I had gotten rear ended. My estimator Wendy was extremely prompt and thorough when explaining the process for repairs and kept me in the loop every step of the way until I got my car back. The whole process took less than a week and I was also given a rental for the time my car was in the shop. The job they did to my bumper was amazing! You could not tell I was rear ended. Greatly appreciate their kindness and extraordinary customer service. Would highly recommend the Downers Grove location to anyone, and would advocate for Wendy because she was pretty darn awesome. Thanks a bunch!
IL - 2360 Ogden Ave, Downers Grove - 7/18/23
Andrea V. was an excellent service consultant who kept in regular communication and oversaw repairs in a less than expected time frame. Thank you!
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