Illinois Feedback

IL - 2424 E New York St, Aurora - 7/18/23

excellent workmanship and courteous staff

Thomas M

IL - 13433 Southwest Hwy, Orland Park - 7/17/23

I took my car to Gerber as it was hit from behind. It was a fender bender. The first experience was not a pleasant one but after contacting manager Peter, I was reassured things would go smoothly. I did take the car back and Jackie in the office was very gracious. Also, Nancy who went over everything with us was extremely kind. The work was impeccable. I'm glad I decided to go back. Five star service.

Annette K

IL - 3940 W Armitage Ave, Chicago - 7/17/23

Todo muy bien y muy buen servicio Translation: All very good and very good service

Edith H

IL - 6440 N Western Ave, Chicago - 7/15/23

Everyone at this location was friendly. They kept me updated on the status of the repair and completed the work sooner than I expected. Well done, Gerber!

Heather M

IL - 1904 Lehigh Ave, Glenview - 7/14/23

Even though it took a month to get my car back due to a delay in receiving the parts needed I am very pleased with Gerbers service.

Mary Ann O

IL - 300 Washington Ave, La Grange - 7/14/23

Barry is amazing. Staff is polite. Would go there again- hopefully I don't have to though

Chris W

IL - 10933 S Central Ave, Oak Lawn - 7/13/23

Excellent and friendly service. Kept me up-to-date on repair work.

Janet J

IL - 1001 Lee St, Des Plaines - 7/13/23

This was not my first go around with a body shop (sadly), but my first experience with Gerber. My concern was whether or not they were another company that advertised a lot but couldn't deliver. I am happy to report not only did they deliver, but they exceeded the service I have received at any other body shop in my 42 years of driving. Not only was their work flawless from what we could see, but they were quick AND they worked with us in repairing a car the insurance company would have totaled were the decision theirs. In a time where used car value is at a premium, Gerber helped us return our car to service again. Thank you Brad and all your people for making this a painless process and keeping the repair affordable.

Tom B

IL - 440 Deerfield Rd, Pontiac - 7/12/23

Wonderful service!

Beth K

IL - 16100 Suntone Dr, South Holland - 7/10/23

Very professional service Staff members are top notch ????

Kristina W

IL - 4718 Southwest Hwy, Oak Lawn - 7/9/23

Did wonderful job ! Very satisfied

Debra C

IL - 4718 Southwest Hwy, Oak Lawn - 7/9/23

Did wonderful job ! Very satisfied

Debra C

IL - 1430 W Northwest Hwy, Arlington Heights - 7/8/23

One of the best customer service I have ever experienced. Patiently answered all my questions. Called back with more questions, and they were just as friendly. They regularly updated me via text & sometimes via phone on the progress on the repairs. Giving me a percentage completed, so I can plan my week & rental needs. Because they have a relationship with Enterprise Rental, I was able to pickup my repaired car & drop off the rental at the same place. Thus saving me the time & trip to drop off the rental. The repairs were prefect. Can't tell the car was ever in an accident. Will definitely recommend Gerber Collision to family & friends.

Wilson Y

IL - 1493 N State Rte 50, Bourbonnais - 7/6/23

My whole experience starting with my initial contact until I received my vehicle was excellent. Donnie L. and Sharon went above and beyond to assist me by to making sure to clarify information, by making phone calls to my insurance company and the insurance company of the guy who hit me, by showing me how to download files from my email, etc. They both had so much patience with me, which I found extraordinarily kind. I truly appreciate all of my interactions with them. I am pleased with their service and highly recommend their services.

Carlene A

IL - 635 N Independence Blvd, Romeoville - 7/5/23

It's literally as if the accident never happened when I received the Vehicle. Excellent work conducted by the people who performed on the job.

Daniel B