Illinois Feedback
IL - 6200 Berkshire Dr, Crystal Lake - 8/17/23
Manny and Jessica were extremely helpful in helping me with a license plate that would not come off my xar for replacement. Kudos to both of them for their quick attention to my problem. Excellent service from a great body shop which did superior body work on my car during 2 prior occasions.
IL - 2010 Eagle Rd, Normal - 8/17/23
Repaired my damaged window and door very quickly and communicated thoroughly throughout the whole process. They even cleaned the inside of the car! Very pleasantly surprised.
IL - 1904 Lehigh Ave, Glenview - 8/10/23
The technicians and repair people all did an awesome job! They went way above and beyond my expectations. Detail oriented and kept me up to speed on the repairs. Many kudos!! Would definitely recommend Gerber to friends and family.
IL - 4718 Southwest Hwy, Oak Lawn - 8/10/23
Outstanding work and turn around time. Fantastic service.
IL - 6440 W 79th St, Burbank - 8/8/23
Excellent service, people very professional, very kind and helpful. Kept me up to date on my vehicle situation. I will recommend them to others if they need repairs done.
IL - 819 Estes Ave, Schaumburg - 8/8/23
Repair was done well and 2 days early, thanks, I'm a repeat customer between South Elgin, IL and Schaumburg, IL locations
IL - 440 Deerfield Rd, Pontiac - 8/8/23
We had a a a great and positive experience with Gerber.
IL - 1313 N Lake St, Aurora - 8/7/23
If my initial experience today is any indication of what is to come, we will be incredibly happy. Eduardo was thorough, professional and very insightful. He gave me a detailed explanation of what we can expect and the work that needs to be done. He was amazing! Unfortunately, this type of experience is rare these days and not the norm. We will have all our work done here moving forward and that is a direct result of my interaction with Eduardo. You need to keep this guy and give him a raise!
IL - 7902 Forest Hills Rd, Loves Park - 8/5/23
Really like the service update messages. Helps me plane ahead. Very helpful from the girls up front to the guys in back great job all around. have told a few other people about you as unfortunate this is my fourth time I had to have repairs done. Keep up the great work!!!
IL - 10200 US Hwy 14, Woodstock - 8/3/23
From the moment I got called from Gerber Collision in Woodstock to set up my estimate appointment it was a 5 start treatment from there on out. Both Justin and Nick kept me updated throughout the entire process and gave great me an amazing customer experience. Gave me a lot of detailed information and also provided me with timely updates with my vehicle. I really appreciated their top tier quality service they provided me as their client and while I hope I don't have to end up at another body shop again due to an accident, I know if it does happen, I'll for sure be back here to Gerber Collision in Woodstock.
IL - 2450 Elmhurst Rd, Elk Grove Village - 8/3/23
Roosevelt was extremely helpful in getting the repairs on my service van completed quickly. They were able to get my replacement parts and complete the repairs with minimal down time. I will absolutely come back if future repairs are needed!
IL - 1430 W Northwest Hwy, Arlington Heights - 8/1/23
Everything was fantastic!!! Definitely recommending Gerber to everyone I know!
IL - 16000 S Lincoln Hwy, Plainfield - 7/31/23
I was very happy with the service at this location. The work was started promptly and finished in a timely manner. I was kept apprised of the progress on the car several times. Everyone was very helpful and friendly.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/28/23
Really good service.
IL - 819 Estes Ave, Schaumburg - 7/27/23
I could not have been more pleased with the service I received from Gerber! They kept me informed every step of the way and even completed the work a day earlier than expected. When it was time to pick up my car, my wife, who was going to drive me to the service center, was not feeling well enough to drive. So, Gerber dropped off the car at my home! And the work performed on my car was excellent! From my first contact with Dawn at the reception desk, to Zack, who gave me the estimate, to Tony, the detail man, to Mark, the manager, to all the other employees and mechanics, I had a very positive experience, I would highly recommend this Gerber facility to anyone who needs any body work!
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