Illinois Feedback

IL - 10933 S Central Ave, Oak Lawn - 4/23/23

This was the far most best experiance at a business I ever had.From the first day I walked in to get estimate everybody was happy, said hello to ya and all just in a good mood...something going on rite there...I was thanked for my service in the military from everyone that worked there .I never seen a bunch of nicer employees in my life.They handled my whole experiance with true proffesionalism. I got a estimated time of completion, and once I dropped my car off I almost got a update text to my phone, then car was done early.Got it looks like new.I wish I knew the names of everyone I dealt with but in a nutshell.EVERYONE IN GERBER COLLISION FROM THE CUSTOMER SERVICE GIRL TO ALL THE ESTIMATERS..AND EVERYONE I CAME IN CONTACT THERE........THANK YOU MUCH.....and for the guys working on the cars AWSOME JOB.....Customer for life.....but hope I ... won't need ya..lol...thanks again Ralph Weinert read more

ralph w

IL - 7902 Forest Hills Rd, Loves Park - 4/22/23

The employees at the Gerber location in Loves Park was outstanding! They kept me up to date, explained things well as far as what was going on with insurance and work being done on my car, and they were very nice.

Margaret E

IL - 2360 Ogden Ave, Downers Grove - 4/19/23

Excellent service both at the front desk and with the repair. Friendly and prompt.

Georgia L

IL - 901 S Larkin Ave, Joliet - 4/19/23

Extremely pleased with the service received; very professional and courteous. My car looks like it just rolled off assembly line. The front desk person was very professional

Linda C

IL - 901 S Larkin Ave, Joliet - 4/19/23

Words can't express how pleased I am with the service I received and how my car looks. I was totally blown away when I saw it; workmanship is amazing! It's like a brand new car. Also, the individual at the front desk is amazing; very courteous and professional.

Linda C

IL - 2010 Eagle Rd, Normal - 4/17/23

My family hasn't needed to get any auto body work done on any of our cars. So we did have a lot of questions about the process. Everyone at this Gerber Collision location was extremely helpful and made the process very easy. Plus my car was ready earlier than what was estimated!

Kyren R

IL - 3425 N Halsted St, Chicago - 4/15/23

Great service! Very friendly staff and responsive to my questions!

Megan F

IL - 6801 Mill Rd, Rockford - 4/14/23

They did a great job with the car. Looks great and they were great to deal with.

Mike

IL - 2947 Old Rochester Rd, Springfield - 4/14/23

I was very satisfied with the service I received.

Della T

IL - 20338 N Rand Rd, Palatine - 4/11/23

I had a great experience with the repair shop. They kept me informed and provided updates throughout the repair process

Shakeel S

IL - 1001 Lee St, Des Plaines - 4/11/23

Kiran Patel Todays service oriented businesses owners and individuals looks for bottom line of their business, once customer us in body shop or any other repair shop all they look how they are going to make money out of customer, whether customer needs repair or not. Fortunately I found business where they give more honest opinion and advice. Business I am talking about is Gerber Collision and glass at 1001 Lee St, Des Plaines, illinois, 60018. I was involved in minor accident , my insurance company suggested this place for repair my car, I draw my car there for estimate, I came across, I believe she is a coordinator of repar shop her name is Adriana very nice woman who is very respectfully great me and took all my information, After that I saw Brad who is I believe he is head mechanic in shop he check my car, to my surprise he told me ... you are going to pay $200 deductible for very minor damage on faibarglass fender you don't need repair just save $200.ask mazda dealer for touchup color and fix it yourself. He could have fix it and charge atlist $1400 to my insurance and I would have wind-up paying $200 deductible. Thank you Brad for saving my money. Also thank you Cory for care you gave me. I definitely refer to your business to people I know and every one read my review. Thank you entire Gerber team. read more

Kiran P

IL - 21319 Central Ave, Matteson - 4/10/23

This is the place to have any body repairs done. Very professional. Pride in their work. They go above and beyond.

Donna H

IL - 3415 Stern Ave, St Charles - 4/10/23

Wonderful people and timely service!!!

Mary M

IL - 1493 N State Rte 50, Bourbonnais - 4/9/23

Amazing work and amazing communication throughout the entire process!

Jordan A

IL - 2360 Ogden Ave, Downers Grove - 4/8/23

High quality repair and service. Car looks brand new. The repair took some time, but a big portion of that was me understanding the process. Very happy to be able to salvage the car!

Jeff M