Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 9/26/22
Wendy and the team at the front desk made the my repair experience pain free. Every step of the process was explained clearly and I was updated regularly. Wendy went above and beyond to make me feel taken care of at a time when I felt vulnerable. The repairs looked fantastic and I can say without hesitation the the inside was looked 10 times better then how I left it.
IL - 2010 Eagle Rd, Normal - 9/24/22
Efficient, good communication about any delays, kept us updated on expected completion. My husband and I have different last names and they had us indexed under both names, no confusion or guessing when we were in touch. Very clean inside and out upon return.
IL - 170 N Appleton Rd, Belvidere - 9/21/22
Great service and quality workmanship.
IL - 6801 Mill Rd, Rockford - 9/20/22
Good, quick and professional service
IL - 6801 Mill Rd, Rockford - 9/19/22
The company did a very very wonderful job on my vehicle no complaints at all I will recommend to my friends to go by and visit them when if they have an accident
IL - 2321 Lakecrest Dr, Pekin - 9/17/22
I had a great experience at this Gerber Collision facility. The women who helped me out were Tia and Reka and they were just the best! Always on top of things and updating me along the way of my repair. I can't say enough for their great customer service and professionalism. You can tell they enjoy their work and helping the customer along the process of the body work and when to expect the work to be completed. Thank you!
IL - 801 N State, Elgin - 9/10/22
Where to begin? The short version is that my accident occurred on 3/26 and I picked my car up on 8/30. It was on vacation for 5 1/2 months. After a long series of fix it- don't fix it from Allstate, I finally got my car back. The only saving grace was the FANTASTIC team at this location. They tirelessly worked with Allstate and outside providers to rectify faux pas and get the job done. They made every effort to keep me in the loop and correct issues that were brought to their attention. I have used them for a repair on my son's car and they were my 1st choice when I had my accident- which was MAJOR. I knew they were not an Allstate shop, but that was not my first concern. I had faith they would make it right and they did. It would take too long to detail the grueling 5 months, but if I had to do it over- I would definitely go back to ... read more
IL - 2450 Elmhurst Rd, Elk Grove Village - 9/9/22
On time - professional job ... good as new
IL - 1001 Lee St, Des Plaines - 9/8/22
Hello,We just wanted to take a minute to say our family's experience at Gerber Des Plaines was extremely comfortable, From the receptionist Adrianna, to estimator, Brad, & the 2 follow ups by manager Cory, Cory even took the time to show my wife some features we did not even know our vehicle had, The Paglini family are customers for life! Thank you
IL - 1430 W Northwest Hwy, Arlington Heights - 9/6/22
Very polite and helpful, got the repair done 5 days ahead of schedule!
IL - 16000 S Lincoln Hwy, Plainfield - 9/5/22
Fast and looks brand new
IL - 16000 S Lincoln Hwy, Plainfield - 9/5/22
Outstanding service in all areas!!! I have already made a referral. I was so very satisfied........
IL - 1110 W Bloomington Rd, Champaign - 9/4/22
They did a great job and got it done quickly!
IL - 13433 Southwest Hwy, Orland Park - 9/4/22
The staff was very nice and professional. I will always take my car to this location for repairs. My car was ready before the given date at drop off.
IL - 6440 W 79th St, Burbank - 9/2/22
Best eyes for paint ,very profesionales in the office and the shop ,good team and on time
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