Illinois Feedback
IL - 16000 S Lincoln Hwy, Plainfield - 7/25/24
Easy in and out. Explained process, gave updates, answered questions and the car came out looking great! Very happy with the customer service. Worked with Eddie who was very pleasant, polite and knowledgeable. Thank you for making it easy and pleasant - it is very much appreciated!
IL - 16000 S Lincoln Hwy, Plainfield - 7/25/24
Easy in and out. Explained process, gave updates, answered questions and the car came out looking great! Very happy with the customer service. Worked with Eddie who was very pleasant, polite and knowledgeable. Thank you for making it easy and pleasant - it is very much appreciated!
IL - 6801 Mill Rd, Rockford - 7/25/24
The customer service in this place is outstanding. They kept us up to date on our car and what was going on with it. Unfortunately it was totaled but they were so helpful in our stressful time. I thank them so much. Great place. Thank You
IL - 1 Gilmore Dr, Bloomington - 7/22/24
Office staff is AMAZING. Such courtesy. I LOVED the constant updates. I will definitely recommend Gerber to anyone and everyone.
IL - 8250 N Skokie Blvd, Skokie - 7/20/24
They did an excellent job
IL - 1060 W Huron St, Chicago - 7/16/24
As always the service was the best. Chris F, Aaron C and Marco did a great job and made the process go very smoothly. The workmanship was superior.
IL - 3940 W Armitage Ave, Chicago - 7/16/24
Gustavo R. did such a great service to my vehicle repairing my fender line and mirror. Gustavo has great customer service will be coming back for repairs when needed 5 stars!
IL - 170 N Appleton Rd, Belvidere - 7/15/24
Great work looks perfect and matches the rest of the car, very pleased with the communication updates as well. Done early
IL - 6440 N Western Ave, Chicago - 7/12/24
I had an incredible experience with Gerber collision! My car was hit in a hit and run on Sunday. First thing Monday morning they scheduled an appointment for me, my appraisal was submitted to insurance within hours, and my car was completely finished by Friday. I have never experienced such speedy and wonderful car service. I am so so grateful for them. Staff is wonderful and went out of their way to help me. Thank you!!
IL - 1904 Lehigh Ave, Glenview - 7/12/24
Super satisfied. Especially washing & interior cleaning of car.
IL - 1880 La Salle Ave, Naperville - 7/8/24
Thank you so much Jake. I stopped in to see if they could fix my loose back fender panel. Jake took my car and had it back and fixed in about 5 minutes and I was on my way. You guys are the best.
IL - 400 W Grand Ave, Elmhurst - 7/8/24
The customer service and work done on our car was top notch. Both employees that we worked with were fantastic. Courteous and great with timely and realistic updates.
IL - 2947 Old Rochester Rd, Springfield - 6/29/24
This was such an awesome experience. They arranged for my rental car pickup to be there waiting for me upon dropping off my car. I was continuously kept informed of my car repair progress. It was done sooner than expected and to my surprise my car was cleaned inside and out. Thank you so very much for making this process a painless experience.
IL - 20338 N Rand Rd, Palatine - 6/28/24
My vehicle looked great when it was done. My vehicle was cleaned inside and out. I was kept informed during the process. Would definitely recommend. Thanks for the great job Chris.
IL - 10200 US Hwy 14, Woodstock - 6/27/24
Associates were extremely professional, friendly & good at what they do, thank you!
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