Illinois Feedback
IL - 19 S Route 59, Aurora - 4/22/24
This was a timely process however Kim and Ray did a great job with keeping me updated! My car looks brand new so the wait was well worth it! The only thing that made me not give 5 stars was the fact that there were multiple delays and some miscommunication regarding finish date and just overall progress with my car! Other than that everything was great! Thank you Gerber for making my car look fresh off the lot, it literally looks like the accident I was in ever happened! Keep up the great work!
IL - 400 W Grand Ave, Elmhurst - 4/19/24
Excellent work; outstanding communication!
IL - 3415 Stern Ave, St Charles - 4/18/24
They are incredibly nice and helpful! This was my first accident, so they explained everything to me and how their process works. They fixed my front bumper and it looks beautiful.
IL - 3029 N Kedzie Ave, Chicago - 4/18/24
The car looks better now than before the accident.
IL - 1430 W Northwest Hwy, Arlington Heights - 4/18/24
I LOVE THIS PLACE. THEY ARE ALL SO FRIENDLY. I RECEIVED CALLS ON THE STATUS OF MY REPAIRS AND THEY WERE DONE AHEAD OF SCHEDULE. RYAN AND MARCIN WERE GREAT! I WILL TAKE ALL MY REPAIRS TO GERBER AND WILL RECOMMEND THEM TO ANYONE I CAN. THANK,S GUYS! HAVE A TAMALE FOR ME!!
IL - 300 Washington Ave, La Grange - 4/13/24
I want to say a big thank you to you all! From the check in (Tiffany?) to the service team (Bob and all) and the repair team. All were great!. Very professional and kept me up to date throughout the process. Thanks to you all! I will recommend you to all my friends in need of repair!!
IL - 21319 Central Ave, Matteson - 4/13/24
I appreciate your prompt response and working with me to get my car serviced as fast a possible.
IL - 7041 W 153rd St, Orland Park - 4/6/24
Outstanding service , great work, completed ahead of time.
IL - 170 N Appleton Rd, Belvidere - 4/4/24
Customer service was excellent. The initial estimate was realistic. The work performed was satisfactory and done quickly. My car had frontend damage from hitting a deer. My car was dropped off on Monday and returned Friday of the same week. Especially appreciated were the telephone updates on the status of my repairs. I will recommend Gerber Collision to family and friends.
IL - 3425 N Halsted St, Chicago - 4/4/24
Very professional and fast. I appreciate the text messages to keep me in the loop.
IL - 1880 La Salle Ave, Naperville - 4/4/24
They did a wonderful job, my car looks Great!! Work was completed 10 days prior to when I was told it would be done.
IL - 3940 W Armitage Ave, Chicago - 4/3/24
My car looks almost new. The repair was fast and the staff were friendly.
IL - 440 Deerfield Rd, Pontiac - 4/2/24
The staff were great to work with, very kind and informative, and my car turned out beautiful. They even cleaned the interior which was much appreciated!
IL - 1321 W Rt 134, Round Lake - 3/30/24
We were very pleased with how quick the turn around time was for our repair. Throughout the entire process we were given updates so we didn't have to wonder where our car was in the process
IL - 1110 W Bloomington Rd, Champaign - 3/29/24
The great team at Gerber deserves more than 5 stars. They were amazingly prompt to start and complete the repairs. They kept me informed of the progress and it turned out that they were able to get all the necessary parts sooner than expected. They completed the work in than half the time. They were professional and courteous. It was great working with them. They fixed the right front of my car.
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