Illinois Feedback
IL - 741 Taylor St, East Peoria - 3/29/24
Absolutely great people and excellent customer service. Great turn around time and they kept me posted on the progress from the beginning. I would 100 % recommend them.
IL - 6440 N Western Ave, Chicago - 3/29/24
I recently had the pleasure of utilizing the services of Gerber Collision and Glass for vehicle repairs, and I must express my utmost satisfaction with the experience. From the moment I contacted them, their communication was impeccable. They were prompt and thorough in explaining the repair process, ensuring I was informed every step of the way. What truly impressed me was their efficiency. Despite dropping off my truck, I received it back the same day, a testament to their commitment to timely service. Furthermore, the attention to detail demonstrated by their team was commendable. They took the time to explain the repairs performed, leaving no room for ambiguity. Moreover, I greatly appreciated their honesty regarding the cost of the repairs. There were no hidden fees or surprises, which reinforced my trust in their professionalism and ... read more
IL - 635 N Independence Blvd, Romeoville - 3/28/24
My family has worked with Brandon many times. He is very helpful and makes sure the job gets done right that the car is brought in for. They take their time to make sure the job is done good and correct
IL - 801 N State, Elgin - 3/25/24
My Subaru Forester sustained major damage in a parking lot hit-and-run accident. However, Gerber restored it beautifully-and in addition, it's guaranteed. I can bring it back in should I notice any problem whatsoever with the repairs. I don't anticipate that happening as something similar happened in 2022, and the repairs were done right the first time. I value the high quality of Gerber's work.
IL - 3006 W IL Route 120, McHenry - 3/22/24
OUTSTANDING CUSTOMER SERVICE AND REPAIR! Professional and compassionate! Kept me informed on my cars repairs daily! Not to mention it was completed quicker than expected! They made a bad situation seem not so bad.
IL - 20338 N Rand Rd, Palatine - 3/21/24
I must say for my very 1st experience in a collision they made it SUPER smooth and easy. DOMINIQUE was Great and Chris was fantastic dealing with a minor issue I had.. highly recommend
IL - 2424 E New York St, Aurora - 3/18/24
I am very satisfied with your service. Entire team is very knowledgeable, helpful & supportive. They never think twice before taking the extra steps to make customers live easy. All deliver on or before time so you can count on them when you need it the most.
IL - 300 Washington Ave, La Grange - 3/18/24
Gerber collision is the best, friendly people that work there. I was very satisfied with the work I had done on my car. I would recommend this company to anyone that asks.
IL - 400 W Grand Ave, Elmhurst - 3/15/24
They did excellent job and they gave me the life warranty for the job
IL - 300 Washington Ave, La Grange - 3/15/24
Decided to give Gerber a try and I'm happy to say the service was fantastic. Tech was very friendly and answered all my questions. I highly recommend Gerber over the other large glass repair company.
IL - 10933 S Central Ave, Oak Lawn - 3/13/24
I chose this location because it's close to the house and Gerber is Ford certified. No long waits for estimate, very thorough and listened to my concerns. Any changes to original estimate, a phone was made to me to make sure it was ok to make the changes. I did not have a lot of damage, the quick turn around was great. I was only without my vehicle for 1 full day and picked up the next day. Damage was fixed and it looked bran new again. This was my second visit, first was a accident and my mirror was replaced and fender was painted. I had to go through the other person's insurance. A little longer to deal with because of that, but same great service. Thank you Gerber for always taking care of my baby!!!!
IL - 13433 Southwest Hwy, Orland Park - 3/8/24
Thank you to all at Gerber Collision Orland Park, especially Lauren for your recent assistance in my matter! Appreciate the quick response and service!
IL - 1904 Lehigh Ave, Glenview - 3/6/24
Great job! Car looks brand new!
IL - 1001 Remington Rd, Schaumburg - 3/3/24
After having an unfortunate circumstance with my accident, Gerber Collision and Glass made the process so seamless and easy. The employees were respectful, patient, and very professional. They called immediately when they got in touch with my insurance and were communicative with me throughout the whole process. Upon completion of the service they called me to pick up my vehicle and made sure to show me each of the repairs, even though it was getting late. The manager stayed late for me to accommodate my pick up and overall, I am extremely satisfied. Couldn't have asked for a better collaboration.
IL - 2947 Old Rochester Rd, Springfield - 3/3/24
The service at Gerber in Springfield, IL is excellent. I was in an accident and they helped navigate the entire process. They kept me updated throughout the repair. I was pleased with the results!
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