Indiana Feedback

IN - 244 Melton Rd, Chesterton - 12/12/16

Great Job; Thanks to Ron B., Joe V. and to all the Gerber staff workers. I am Very SATISFIED though out the course of the repairs, communication and the QUALITY and PROFESSIONAL work done.

john j

IN - 424 Merkler St, Ft Wayne - 12/12/16

Dealing with Gerber Collision was by far the easiest aspect of dealing with a fairly minor collision. Great work, done earlier than I expected, and very pleasant and helpful customer service.

Janet

IN - 2525 Bypass Rd, Elkhart - 12/9/16

We are very satisfied with the communication we received from Gerber through the course of making the repair, and the quality and timeliness of the repair itself. The lifetime guarantee is also a very reassuring aspect of the service provided by Gerber.

William M

IN - 490 - 45th St, Munster - 12/9/16

Staff was great! James was very informative. The team worked quickly and my car looks as good as new. I will definitely recommend Gerber to others!

Kari D

IN - 490 - 45th St, Munster - 12/8/16

I have brought my car there several times and each time the service is professional and they always have my car done earlier than originally quoted, which I really like! I also love receiving the text message updates on the status and progress of my car. Great job Munster team yet again!

Krista W

IN - 720 65th S, Schererville - 12/7/16

I brought my car to Gerber after it was in an accident and the staff at this location were extremely helpful. From Amber at the front desk keeping us informed, to Jennifer dealing directly with the insurance on the damage that was not seen before. The manager Bob was also extremely friendly. They made the whole experience a lot less stressful for me. I will recommend this shop to everyone I know!

Ray

IN - 9905 W 109th Ave, Cedar Lake - 12/4/16

Thanks for the repair on our Chevy!

Sarah D

IN - 1460 West St, Valparaiso - 12/2/16

Daniel was very personable! The work was done in impressive time. Great quality!

Andrea R

IN - 1460 West St, Valparaiso - 12/2/16

Great experience, fast service.

Dave J

IN - 9905 W 109th Ave, Cedar Lake - 12/2/16

Was very impressed how we were taken care of from the time we dropped our car off. Time limit was great and the paint matched, which was something I was afraid if. Will definitely take a car back there for work.

James B

IN - 1460 West St, Valparaiso - 12/2/16

Fast, friendly service. Very happy with the whole experience.

Kerri M

IN - 9429 S Indianapolis Blvd, Highland - 11/30/16

The best repair shop I have ever had service at in my life. The body work was excellent and my vehicle looks like a show room floor model. The customer service was 10 stars! I was updated via email, phone call, and text on the status of my vehicle. The staff went over the top when they learned I had to leave town to finalize the adoption of my child. The staff stayed late to ensure that I had my car and didn't have to worry about it while I was traveling. I would personally like to recognize the manager Rick W. Great customer service and it is easy to see that he goes the extra mile for his customers!

David T

IN - 1460 West St, Valparaiso - 11/30/16

This was our first experience with collision repair, and my husband and I were really pleased. The staff was very personable. They were thorough with the explanation of the repair that would be made, and when we picked up our car, thorough with what was done on our car and how to care for the repaired surface. We also like the update we received on our vehicle's repair and appreciated that our car was repaired in the estimated time which helped us go on with our daily lives without added stress. We can see why our insurance company, USAA, directed us to Gerber. Thank you. ***This was our experience in Valparaiso, IN. My first feedback was incorrectly for some place in Kentucky, I think. Gerber in Valparaiso, IN deserves a pat on the back for such quality service!

Jean P

IN - 1700 E McGalliard Rd, Muncie - 11/28/16

I was originally scheduled by central office on a Saturday-I got stood up cause muncie office is closed Saturday. I got my vehicle back and it "looked good" trunk lid rubbed the new bumper and he paint off of it-another trip or two. Everyone is Very Nice and my experience has been overall pleasant.

Matt M

IN - 5353 US Hwy 6, Portage - 11/28/16

I usually like to wait about a month before giving feedback on services. Gerber repaired my as I had a run in with a deer. The deer survived, but my car was damaged. Gerber Collision has great customer services reps. I was informed in details by Jeffrey on what needed to be repaired. I felt as if I've known him for years he was so caring, professional, and available. My repair work was top notch! I would definitely use them again if needed again.

Amy S