Jacksonville, FL - 12608 San Jose Blvd

FL - 12608 San Jose Blvd, Jacksonville - 1/26/23

This was my first time ever having such an awful experience with my insurance company, everything from them setting me up at the wrong Enterprise, not waiving my deductible and my adjuster not being in office for a month and a half. Throughout the 2-3 hours I actually spent at the Gerber getting it all sorted out Sandy and the rest of the people there were so amazingly helpful in assisting me in sorting this mess and it probably would have been a much longer process without Sandy's help. She really went above and beyond what's expected of a normal customer service representative and I just wish to thank her once again with the amazing help with this ordeal.

Cameron W

FL - 12608 San Jose Blvd, Jacksonville - 12/29/22

The staff were all incredibly helpful, professional and kind. I called and they ordered my replacement part, got me in the next day and completely fixed my issue (and it was the week after Christmas!) . They have the best prices in town by far and are very fair. They seem to really care and try to help. Would recommend them to anyone needing their car fixed!

Benay L

FL - 12608 San Jose Blvd, Jacksonville - 12/26/22

Great quality repair and fantastic customer service!

Ian B

FL - 12608 San Jose Blvd, Jacksonville - 11/11/22

Great quality service!!!! The girls upfront always smiling and kept us updated!!! I wouldn't go anywhere else!!!! 10 stars for Gerber!!!!

Cathy M

FL - 12608 San Jose Blvd, Jacksonville - 5/2/22

Excellent work, friendly customer service. Curtis oversaw the process ad kept me informed of the progress . Office staff very helpful and informative. Facilitated a rental car during the repair, Would highly recommend to anyone

Jeff A

FL - 12608 San Jose Blvd, Jacksonville - 1/25/22

Excellent service by the crew at Gerber. Kept me informed throughout the repair process and did nice job on the repairs.

Dan H

FL - 12608 San Jose Blvd, Jacksonville - 11/30/21

Great job vehicle looks great very satisfied very friendly shop kept us informed about work on car

William H

FL - 12608 San Jose Blvd, Jacksonville - 10/8/21

Staff very friendly and efficient, work was completed in a timely manner and my car looks great!

Diana S

FL - 12608 San Jose Blvd, Jacksonville - 9/27/21

7 Stars if possible. I've had a couple of understandable minor issues following a major repair to my car. After pretty much awesome service, Curtis has continued to be one of the most professional people I've ever met in helping me to resolve my issues. I think this may be costing a little more in after repair costs, but I promise that I'm telling everyone I know who has car problems to take their cars to your place.

Sean H

FL - 12608 San Jose Blvd, Jacksonville - 6/28/21

They did an exceptional job, and had great communication. The staff was extremely pleasant and knowledgeable. They even accommodated transportation to the car rental facility. I received my car back in a timely manner completely repairs and very clean. I recommend this company, especially this location.

Alise M

FL - 12608 San Jose Blvd, Jacksonville - 7/16/16

Great service !

Paul S

FL - 12608 San Jose Blvd, Jacksonville - 7/4/16

Worked with Jeremy . He was awesome. The manager David is also excellent to work with. Thanks guys.

Carole W

FL - 12608 San Jose Blvd, Jacksonville - 5/11/16

GREAT CUSTOMER SERVICE FROM BEGIN TO END. HEATHER AND ED ARE GREAT REPRESENTATIVE OF YOUR COMPANY. IF EVERY NEEDED I WOULD GO BACK AND WILL REFER PEOPLE TO GO THERE. THANKS FOR ALL YOUR HELP AND FOR MAKING IT PAINLESS .

WANDA J

FL - 12608 San Jose Blvd, Jacksonville - 5/5/16

We were very please with the service and the manager with ongoing updates until our vehicle was ready. Our truck was very well taking care of and returned in tip top shape and they even thoroughly cleaned it inside. Ed is an asset to this location. He is very professional and knowledgeable.

Eugene P

FL - 12608 San Jose Blvd, Jacksonville - 4/27/16

After my minor accident I expected all kinds of problems. My car was taken to Gerber for them to estimate cost of repair, which they did. I developed other problems and couldn't tend to business like I should. BUT, in all of my dealings with Gerber, from the receptionist (she knew her job inside out) to the other representatives I was always at ease and made to feel like these folks were my family (actually a little better) and went OUT OF THE WAY to ease my repair situation. In the end, we couldn't repair the car but, it will make a nice flower pot. Gerber will get the first blooms!!

John S