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Kent, WA - 821 Central Ave S

 

WA - 821 Central Ave S, Kent - 5/26/14

Customer service was great. They made all the arrangements with enterprise for our rental. The front end repairs and replacement parts were excellent. Highly recomend Gerber to others.

Connie N

WA - 821 Central Ave S, Kent - 2/15/14

Gerber went above and beyond for me. They did a great job, quickly fixing my car after an accident, and then when there was a mix up on the time I was to pick it up - they actually delivered the car to my driveway! While I hope I never have another accident - if I do - I'll be calling them!

Karen M

WA - 821 Central Ave S, Kent - 2/12/14

Needed insurance repair of drivers side window due to smash and grab crime...surprisingly my car was detailed during it's one day stay at the shop. It is a used car to us and I do not think it has ever looked so glossy on the exterior finish and wheels. Thank you. The attention to detail and use of factory glass is a tribute to your business. Purposeful customer service is a great attribute for future business.

Jeanne K

WA - 821 Central Ave S, Kent - 9/18/13

I would like to thank Jason Pray and the team at Gerber Collision in Kent, Washington for doing a spectacular job on the repair of my truck. The team was just that, a great team from the front office to the shop right down to the detail team member that sent the truck out the door spotless inside and out. Thanks to Jason and the team at Gerber Collision in Kent

Bill R

WA - 821 Central Ave S, Kent - 8/28/13

"Gerber did an awesome job fixing the terrible "keying" some idiot did to my car. Everything went very smoothly from checking in, to being updated about my repair, taking care of my car rental, and pick up of a repaired (and detailed!) vehicle. Manager and Kaylee were both very friendly and helpful..."

Michelle D

WA - 821 Central Ave S, Kent - 8/9/13

They gave excellent customer service and always had my answers when I need it.

Mary V

WA - 821 Central Ave S, Kent - 7/22/13

I went to the Kent location to get repairs to my back bumper. The staff was extremely helpful from the front desk to the people in the shop. Due to Jason's excellent customer service I would definitely recommend anyone to this location as well as come back myself if I need more repairs in the future.

Amber S

WA - 821 Central Ave S, Kent - 6/26/13

I would like to thank all of the personnel at the Gerber Collision Kent location for the exelant work they did on my truck. Jason Pray met with me upon arrival and went over everything that was going to be done to repair my truck. He stayed in touch with me throughout the entire process and went above and beyond what was expected. I will recommend Gerber to all of my friends and family and know that if I need any repairs in the future Gerber in Kent will be doing the work. Thank you

John C

WA - 821 Central Ave S, Kent - 5/7/13

"My first impression with Gerber Collision was a little discouraging, it was taking longer then anticipated and the only updates I received where telling me about how "happy" my car was.... After the initial work was complete I was able to meet Jason and had a few interactions with him. Through the experience of personal interactions with Jason and seeing his core drive in desiring to serve customers my initial negative opinion of Gerber Collision was reversed. I am happy with the service I received and look forward to a continued business relationship with Jason."

Zachary W

WA - 821 Central Ave S, Kent - 4/25/13

Always a pleasant experience. The staff is made up of genuinely nice people. High marks for tremendous courtesy and efficiency. Special shout-out to Jason. Talk about a team player...this guy is the reason I make Gerber my only choice for repair.

Jen V

WA - 821 Central Ave S, Kent - 4/22/13

Outstanding Customer Service! Jason took care of my car and sent daily emails of the progress! Beautiful job! Thank you!

Dena R

WA - 821 Central Ave S, Kent - 3/14/13

jason & dale are doing free a good job on my 2006 honda oddyssey. they are a very nice people

jeric p

WA - 821 Central Ave S, Kent - 3/14/13

excellent service!highly recomended!

elbert w

WA - 821 Central Ave S, Kent - 3/12/13

I HAVE ALREADY GIVEN ON A SURVEY, AND GAVE YOU FOLKS AN EXCELLENT 9 RATING. MY CAR LOOKS BRAND NEW ! THANK YOU SO VERY MUCH!

KARL H

WA - 821 Central Ave S, Kent - 3/6/13

"Dale Vanwyk was my estimator on my car damage. From my first contact with the receptionist Kami, she was very kind and helpful in getting my car into an estimator. Dale upon meeting him was very exact with the process and the "how" this was all going to happen. The car accident was paid by the other driver so payments from his insurance company was a concern however Dale was very clear with me with that aspect of the repair. I am picking up the car now and the repair is perfection. Dale mentioned to me that any issues come up, I can come back and Gerber will take care of the adjustmentsw. I will bring my other cars her for my own repair work. As well, recommend this company to my friends and family. A huge thanks to Dale and his team."

Jeffrey A

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