Lacey, WA - 1124 Carpenter Rd SE

WA - 1124 Carpenter Rd SE, Lacey - 7/26/12

I'd like to take the time out to thank Summer, and Tyler for the customer service they provided me. I'm very big on customer service due to my experience as a manager in retail so it's very important to me that they receive good customer service feedback. Not only did they take care of my car, but they took care of me as well, and treated me as if i were a friend to the company. Thank you Tyler, and Summer.. Once again i really appreciate everything you did for me.

Tyler K

WA - 1124 Carpenter Rd SE, Lacey - 7/26/12

Repair work looks great and the service we got was just excellent! Would definately recommend.

Pascal D

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

awsome like always great customer care

shannon s

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

everything went very smoothly. Very courteous staff and repair work looks great!

stanley b

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

Gerber Collision did a great job. Door looks brand new like nothing happened. Great service.

rocio p

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

I've been very pleased with my experience with the people at Gerber Collision in Lacey. The two people I dealt with, Andrew and Riley, were very helpful and pleasant. During the time my car was in the shop I was able to speak with both of them several times, as they offered updates and patiently and kindly answered all the questions I could come up with. They went above and beyond when compared to my experiences I have had with previous collision repair businesses in the past.

shayne s

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

repairs look great, they did a great job. The work was completed when promised and very pleasant staff to work with.

daniel m

WA - 1124 Carpenter Rd SE, Lacey - 7/25/12

The car looks beautiful. Riley babysat me through my fears and worries and even fixed some damage that we we'ren't sure was there when I turned the car in. Thanks Riley!

Randall D

WA - 1124 Carpenter Rd SE, Lacey - 7/24/12

excellant

Toni T

WA - 1124 Carpenter Rd SE, Lacey - 7/24/12

Fast service, kept me updated on status of rapair, would highly recomend.

paul h

WA - 1124 Carpenter Rd SE, Lacey - 7/24/12

The pain and agony of dealing with my wrecked truck was mitigated by the great staff at Gerber Collision and Glass!

mike l

WA - 1124 Carpenter Rd SE, Lacey - 7/24/12

When my insurance first gave me a list of repair shops to have my new car taken to I had no idea which one to pick. I chose Gerber and am very happy with my choice. My car ended up being totaled by insurance but the service I received during that process was excellent. Just excellent. The staff was very personable and helpful. Riley still kept in touch with me so I always knew what was happening with my car. If I ever need repairs done I would definately choose Gerber!

Kimbery C

WA - 1124 Carpenter Rd SE, Lacey - 7/23/12

Riley, Just wanted to thank you for your efforts in making a distressing situation go smoothly! Your willingness to stay late so we could pick up our car when we got held up in traffic last week was very kind. Every contact with you has been professional and pleasant. The work done by Gerber was excellent and I did not get his name but the gentleman that put on my trim this evening and looked at the engine lights issue was also very helpful. David and I will definitely recommend Gerber to anyone that finds themselves in need of body repair. Hopefully, it won't be us again for a while!

kathy g

WA - 1124 Carpenter Rd SE, Lacey - 7/23/12

You did aN aWESOME JOB! Thank you!

kerry n

WA - 1124 Carpenter Rd SE, Lacey - 7/20/12

car looks great very happy!

cliff c