Lakewood, CO - 6700 W Colfax Ave

CO - 6700 W Colfax Ave, Lakewood - 12/10/12

Excellent work.

Ruby C

CO - 6700 W Colfax Ave, Lakewood - 12/7/12

This was the best experience I have ever had in the repair industry. The customer service rep I dealt with was Jerry Valdez and he was exceptional! i never had to call to hear the progress he updated me frequently and was more then accommodating. This company had the rent-a-car waiting for me at their service location and could not have made my experience any easier. I would recommend them to anyone and have due to having 100% confidence that anyone whom uses them will be more the satisfied!!!

Whitney R

CO - 6700 W Colfax Ave, Lakewood - 11/28/12

I had numerous scratches and swirls and mistakes which destroyed the finish on my TT Roadster. The shop took the car for a few hours and the finished product was beyond my most optimistic expectations - the shop polished the painted metal finish to utter perfection, even touching up the chipped paint. The car looks better than when I purchased it. I could not be more satisfied with Gerber and I would not hesitate to recommend Gerber and their employee CJ for any paint related body work.

Alan K

CO - 6700 W Colfax Ave, Lakewood - 11/5/12

I just want to thank you so much for your great customer service and for coming out to my apartment to fix the headlight. I really appreciate it. You made an inconvenient situation, as easy and simple as possible. I will definitely recommend you to my friends. Have a wonderful week.

Bobbie M

CO - 6700 W Colfax Ave, Lakewood - 10/30/12

"The reason I am writing this email is in reference to your newly acquired Gerber Repair Center in Lakewood (off of Colfax). My car's rear view mirror was knocked off and door was scratched. I was given a few different options by my insurance (USAA) company to have the repairs completed - including your shop. Upon entering the shop, to be quite frank, it looked chaotic with the floors ripped off, no furniture except the desks and chairs with your service agents - I was a little hesitant.. With this being said, I was greeted by an uplifting smile and very welcoming arrival by Rachael. She referred me to talk to Jerry Valdez (service representative) and I was extremely impressed by his professionalism and charismatic demeanor. Immediately after talking to Jerry, I was confident my Hyundai Genesis was going to be in good hands. He was ... very thorough & patient through my extensive questioning. After leaving the shop, I forgot all about the renovations and initial shock of the office and all I could think of is WOW(!) about the customer service. I never/rarely do customer reviews, but with the customer service I received through Rachael, Jerry, and Steve I felt the absolute need to commend them on their performance. The three of them have surpassed and exceeded my expectations for customer service beyond imagination. They had under promised and over delivered in every aspect of their job and I hope this won't be overlooked by Gerber & upper management. As long as I'm in Colorado, I will probably never go to another body shop. Furthermore, I will definitely recommend Jerry Valdez and Gerber Collision. If you have any other "official" review sheets (I would be more then happy to fill it out) or have questions, please feel free to contact me directly. Thank you for such a great experience" read more

James C