Las Vegas, NV - 5415 S Decatur Blvd

NV - 5415 S Decatur Blvd, Las Vegas - 12/15/14

My suv was there 3 1/2 days and I had no less than 5 contacts from Gerber to give me up dates on the progress and assure me that the work was progressing . I worked in a body shop part time during college and have a good feel for the operation, Gerber was excellent in all regards especially customer contact, fast,efficient and the end product was 100% satisfaction. I would highly recommend Gerber.

richard p

NV - 5415 S Decatur Blvd, Las Vegas - 11/28/14

The staff here was super helpful and knowledgeable. I made my appt. on line via GEICO, reserved the rental, showed up on my scheduled appt. day, adjuster was prompt and super friendly. Estimator and rep quickly processed my claim, I went right next door (HOW CONVENIENT IS THAT?) and picked up my waiting rental vehicle with Enterprise. Dropped my car on a Tuesday, morning, was notified on Friday morning that it was done and ready to come home. I would have given FIVE stars except I have to return because a piece is missing from inside my trunk that covers the lights and it looks like they forget to place back that cover piece and now I have to go back to pick it up necessitating another trip to Gerber, but the body work is seamless, and there is no evidence that the car had even sustained any damage. What a wonderful experience, so not the ... norm these days. Should I need again you will be the first contact I make for auto body repairs. Thanks so much Gerber!!!! read more

Kimberly F

NV - 5415 S Decatur Blvd, Las Vegas - 10/1/14

I am giving positive feedback on my experience with Gerber Collision and Glass. When asked where I want my car to be towed I immediately replied Gerber Collision. Although, being involved in a collision is very stress inducing I must say that my experience was made better with the help of Erika Lopez-Oseguera and the rest of the team at Gerber. It took a little longer to repair than I expected but I was consistently kept informed by Erika as to when my car would be ready. On the day I picked up my car, the front desk personnel was wonderful and professional. Thank you thank you thank you!!! MY CAR WAS BEAUTIFULLY DONE! Though I don't know the names of each and every person who took care of my car, I would like you to pass words of thanks to each and every person even the person who hand washed it at the end. In this day of sub-par ... customer service this experience was more than refreshing. Thanks Again. P.S. I hope to not see you again......nothing personal. read more

Cynthia H

NV - 5415 S Decatur Blvd, Las Vegas - 9/20/14

Erika was great and very helpful after having a bang on my new 3 month old SUV. Job was done well and like the daily text on updates, sure is great

Roanld H

NV - 5415 S Decatur Blvd, Las Vegas - 8/5/14

Great service. The front office staff called to make an appointment. Dan N. was my estimator and my vehicle was ready when promised. Also, the technician who worked on my car left it very clean. Thanks, for an awesome job, Gerber. I would recommend you every time.

Mary H

NV - 5415 S Decatur Blvd, Las Vegas - 8/1/14

Erica was so awesome to deal with and was on top of everything! She called with updates often and her customer service was EXCELLENT! She deserves a raise!

Dylan H

NV - 5415 S Decatur Blvd, Las Vegas - 7/24/14

I was acquainted with Gerber because of a previous accident and was referred to them by an insurance company. When my car was hit by an item on the highway I returned to them because of past satisfaction. I was helped by Erica L. She was professional and helpful, quoted me a cash price as well as a time frame for the repair. My husband and I were pleased with the follow-up phone calls and the quality of the repair. We chose to pay for this out-of-pocket because the price was fair and reasonable. We would use them again.

Carol F

NV - 5415 S Decatur Blvd, Las Vegas - 7/21/14

Excellent service by Erika L. She appraised the damage gave a very fair and accurate estimate. . She told us when the car would be ready and she made sure it was finished on time and all repairs were made as promised.

Kerry S

NV - 5415 S Decatur Blvd, Las Vegas - 6/19/14

Always enjoy service here. Friendly and professional

Casey R

NV - 5415 S Decatur Blvd, Las Vegas - 6/12/14

Erika is awsome you are so lucky to have her on your team. She kept us updated and formed every step of the way.

Sarahetta T

NV - 5415 S Decatur Blvd, Las Vegas - 6/11/14

Excellent service geico and Gerber together is wonderful. Treated us very well

Tom S

NV - 5415 S Decatur Blvd, Las Vegas - 6/6/14

Absolutely awesome!

Camilo A

NV - 5415 S Decatur Blvd, Las Vegas - 5/27/14

I was surprised out how easy it was to drop off my car, get my rental car, and be on my way. Everyone here was super friendly and made the experience easier to deal with. I would recommend Gerber to my friends. They also called at the times they stated they would and I really appreciated that.

Tia

NV - 5415 S Decatur Blvd, Las Vegas - 5/26/14

Fast and great service!The ladies at the front desk were very helpful and made things quick and easy, very personable.The turn around on the repairs was must faster than I expected.

Wesley M

NV - 5415 S Decatur Blvd, Las Vegas - 5/15/14

Great job ! Work completed on time as promised .. Friendly helpfull staff in the front office will recommen

Joan I