Louisiana Feedback
LA - 1423 Lee St, Alexandria - 6/16/19
We hit a deer with our 2016 BMW 328i and damaged the front end. Gerber Collision performed the repairs and we couldn't be more pleased with their work. Truly a professional group of people and very accommodating. Our car like a new car. We highly recommend the team on Lee St. in Alexandria, LA. Thanks so much!
LA - 1423 Lee St, Alexandria - 6/11/19
Gerber kept me updated throughout the repair process. I really appreciate great communication. They always called me before I called them.
LA - 111 W Hall Ave, Slidell - 5/18/19
Great service, friendly staff and completed early ,a winner all around
LA - 2501 Florida St, Mandeville - 4/24/19
Great work all around. I appreciate their communication, honesty, and timeliness on the work.
LA - 200 Edwards Ave, New Orleans - 11/13/18
The service and repairs on my 2010 Toyota Camry was excellent. The follow up calls were wonderful and the transportation rental assistance is just great.
LA - 2501 Florida St, Mandeville - 10/22/18
I am so pleased with the service I received from Gerber Collision. The gals in the front office were very helpful and knowledgeable. It was great to have Geico on premise and also Enterprise on site. Very helpful. The repair was excellent and Nancy explained what they did and they even cleaned my car out. Thank you for excellent service. My repair was done in 2 days.
LA - 1423 Lee St, Alexandria - 10/16/18
Great service with friendly staff. Dena is the greatest! Always keeping me inform on everything that is going on with my vehicle.
LA - 1555 Verot School Rd, Lafayette - 10/10/18
I am submitting this review as a testament to the entire staff at this location. My car was a total loss due to its age I was of course upset. These folks were so helpful in the process of my dealing with the insurance company and helping me through the process I am a senior and this company was more helpful than my insurance co in walking me through the process and answering my questions about options. I can't say enough about their customer first attitude . the gentleman's name was Forest. Both of the ladies at the front desk were very helpful to all their customers Thanks for making an old lady feel like a person not an interruption in your day
LA - 111 W Hall Ave, Slidell - 10/10/18
My primary point of contact was Alli (sp?). She was professional and courteous with me on the phone and in person. She was great!
LA - 6137 Siegen Lane, Baton Rouge - 9/21/18
the person that took care of my collison repair front start to finish was just so professional. he showed perfect customer satisfaction. two weeks and back on the road I find that astounding.
LA - 1423 Lee St, Alexandria - 7/20/18
Thank you for the great work on our car! It looks brand new! Keep up the great work!
LA - 6137 Siegen Lane, Baton Rouge - 6/22/18
Very quick repair on my truck. They kept me informed by text on the progress which was quite reassuring. Great job on the truck as well! Very friendly staff and felt it was worth spending my money there. I will used this location again if needed! Thank you so much!
LA - 2501 Florida St, Mandeville - 5/18/18
I want to give a huge compliment to Kim K. I stopped in for a part for my Explorer. He spent the time to direct me to a less costly alternative. We have used Champ's/Gerber numerous times and always get the same kind of great personal customer service. More companies should follow your example. Thanks again to Kim.
LA - 500 S Morrison Blvd, Hammond - 5/11/18
I was really happy with the way my car looked when I got it back! It had been washed and vacuumed. The employees were nice and understanding.
LA - 2501 Florida St, Mandeville - 4/25/18
Repair work was superior. Also, the front desk ladies greeting you and handling signup for repairs, were OUTSTANDING. They were very freindly, courteous and handling situation promptly. I have referred Gerber Collision to all of my friends as this is my first time, and definitely not my last time in the event of needing future repairs.
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