Louisiana Feedback

LA - 2501 Florida St, Mandeville - 8/10/17

The feedback link to my email didn't work, so I'm submitting this feedback from your web site. My service at Gerber was excellent, and exceeded my expectations. From workmanship to customer service to coordination with Enterprise ... everything was top notch.

Andrea R

LA - 111 W Hall Ave, Slidell - 8/9/17

Employees were very professional and kept me informed about all repairs.

Greg D

LA - 2501 Florida St, Mandeville - 7/29/17

Friend staff, excellent job! Very pleased! Would definitely recommend to friends and family.

Sherie G

LA - 200 Edwards Ave, New Orleans - 6/26/17

I recently had the misfortune of having to file a collision claim with GEICO Insurance. After contacting GEICO regarding this loss, the GEICO claim representative was very pleasant and understanding. She suggested that the claim be processed utilizing their Auto Claims Express Service. I thought that was a great option, meeting with the GEICO adjuster, meeting with the collision center and picking up a rental car at the same location. Since I have three boys "In Tow" at all times, that sounded like a great option. I was offered a few collision centers which participated in this program and selected Gerber Collision on Edwards Ave. When I arrived for the scheduled appointment I was greeted by the GEICO representative and Gerber's manager, Rick L. Both individuals were very pleasant and addressed my concerns. After inspecting the ... damages to my van, Rick reassured me that my vehicle would be restored to it's original condition before the accident. Rick and the GEICO representative assisted with transferring the car seats and my other belongings into the other transportation provided. The level of communication during the repair process was great. I was kept updated and never had to contact the shop to determine if the repairs were on schedule. My vehicle was completed on time as promised. The quality of the repairs was excellent! My van looked brand new! The van was thoroughly cleaned and even appeared to have been polished. Gerber Collision and GEICO definitely delivered an excellent level of service and repair quality that I really wasn't expecting.I'm going to tell all my friends and family of the Great Service which I received. read more

Kelly S

LA - 200 Edwards Ave, New Orleans - 6/24/17

I had a collision repair work done on my Toyota Corolla car during the period 31st May to 12 June. Type of work : Rear Bumper change and Paint job on Bumper Time taken: 1 week Quality of work: Excellent Customer service: Excellent The entire experience was great. Stephen Boyd was the estimator for my case. And he was on top of everything. He took time to inspect the car prior to delivery and also he was an effective communicator. I was pretty much informed about the entire process as I was getting sms notifications also. Bottom line: I would highly recommend Gerber Collision center at Harahan to everyone. Thanks Guys!!

FNU M

LA - 10500 Greenwell Springs Rd, Baton Rouge - 6/9/17

They were very friendly and the service was great! They repaired another window that wasn't even required of them! I would definitely recommend them and would give them 10 ??s if I could!!

Sherrika G

LA - 2501 Florida St, Mandeville - 6/2/17

Only problem was insurance required using a used part and it came in damaged and delayed overall repair. Gerber kept me fully informed on status and, except for the delay, everything went smoothly.

Robert P

LA - 2501 Florida St, Mandeville - 5/30/17

Had a very annoying water leak in our Acura from a previous repair job that was not done correctly by another garage. After a couple of attempts Gerber finally found the problem and fixed it perfectly! No more leaks and I must say they were great at backing up their work and making sure our problem was completely solved! We will definitely use Gerber again! Thanks!

Chip F

LA - 200 Edwards Ave, New Orleans - 5/26/17

Mr. Steve went the extra mile to make sure my truck was repaired to the way it looked the day I drove it off of the lot. I highly recommend using Gerber Collision.

Ronnie R

LA - 200 Edwards Ave, New Orleans - 5/25/17

Quick turnaround, great quality repair, updated daily, and Steve was excellent.

Brian D

LA - 200 Edwards Ave, New Orleans - 4/10/17

A car backing out of a parking space hit me hard on passenger side door and left some mean scratches all along that side. Her insurance was with Geico and they sent me to Gerber. I found all the personnel very pleasant. The repairs and paint job were done very professionally and in very reasonable time. I definetly recommend them.

Shirley M

LA - 2501 Florida St, Mandeville - 4/1/17

In addition to being a delight, both Tyler and Becky consistently kept me up to date on the repair status of my vehicle. A GEICO client hit my brand new vehicle, so as you can imagine I was not super excited to have to go through this experience. All was well mainly because of the superior customer care I received.

charlotte w

LA - 6137 Siegen Lane, Baton Rouge - 3/29/17

They were waiting for me when I arrived for my appointment. Everyone was very pleasant. They did an amazing job on my car! They kept me updated on the status of my repair through text messages and phone calls. And the repair was completed by the date they gave me. Overall, I am very satisfied with the service I received from my car insurance company (Geico) and Gerber Collision and Glass.

Trencya

LA - 2501 Florida St, Mandeville - 3/25/17

I was very pleased with the workmanship & concern to repair my vehicle which was 2 months old. Becky & Nancy were verygood about keeping me informed with the progress of my repairs. Everyone was extremely friendly & helpful! Thank you!

Lisa B

LA - 200 Edwards Ave, New Orleans - 3/18/17

Repair done well and a day earlier than promised.

Douglas T