Lutz, FL - 26615 Wesley Chapel Blvd, Ste 102

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 10/5/15

I was very pleased with service Britt gave me. He kept me informed and tried to get car finished as quickly as possible and was very personable as well.

Mary Ann F

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/14/15

Brian B. was extremely personable and made our experience getting the front of my car replaced a stress free one. He went above and beyond to help my husband and myself to get our car repaired in a timely manor, and he worked amicably with our insurance company. Brian is very professional. He stayed after hours to work with us and he was always friendly and helpful. I will gladly return to Gerber in the future and send friends to Gerber because of Brian B.

Susan D

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/13/15

Britt H. is simply stellar. He made the experience much less dramatic than it could've been. He is extremely thorough and has great customer relations

ami

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/3/15

Gerber collision and glass has Excellent Customer Service and kept me informed of their progress throughout the repair process. Their work is top notch and my car looks brand new! Thank you Britt and team!

William Z

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/2/15

I have never received the kind of wonderful service that I received from the USAA Gerber rep Britt H. I received regular updates and my truck repairs were excellent. My truck was ready as promised (2 days early). I recommend Gerber for anyone, and no, I don'the work for Gerber

Michael K

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/2/15

I recently had my car repaired, which they did an excellent repair job. After picking up the car I noticed a foul odor. They told me to bring it back right away as they were very concerned. After much investigation, including getting Wesley Chapel Toyota involved, they had a sub-contractor come in and remove the dash and carpeting. There under the passenger side carpet they discovered much mold and mildew. Upon further investigation they found A/C component parts rusted. It was Bill R. G.M. opinion that this had existed before they ever received the car, and more than likely existed when I picked up the car 2 months earlier, and putting it through the baking paint process activated the mold. As of now I am in negotiations and discussions with SE Toyota as to this problem existing when I picked up the car. Regardless, if it had not been ... for Bill and Britt H.expertise and concern for customer satisfaction, I would never had discovered this problem. This could have led to severe health problems for me. I am writing commending Bill and Britt on their sincere concern for me. They went over and above what they were required of since this existing condition of my vehicle was not their responsibility. They have offered to completely restore my car to factory condition, not to mention they have furnished me with a rental car all while this has been going on at no charge to me.They are are outstanding representatives and an asset of Gerber. Hopefully all will be resolved to my satisfaction, and I will owe it all to Gerber and Bill and Britt and their outstanding highly qualified staff. What a great company. Hopefully I won't need them again, but they can count on my business in the future if needed. And I will highly recommend them. read more

Gary T

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/1/15

Greeted as soon as I entered the door. Then exceptional white glove service after. Britt took care of me and walked me through the entire process. The repair process was seamless and even after finding supplemental damage I was kept informed the whole time via phone calls and text. Truly a 10star shop. Thank you sooo much.

Theresa J

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/29/15

Thank Mr Britt everything goes fast and easy

Mariano M

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/21/15

it needs to be 6 stars to best reflect the level of service I received for this repairl. Pay Loralee more!! Curteous, thougho, efficeient and professional. Additionally Lisa left an extremely good impression. If, for whatever reason, I'd require work on our cars this will be the 1st place I contact.

Randy E

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/19/15

Britt is an awesome person he finished my car in the matter of weeks and the way it looks, feels like Christmas morning ! I totally love this guy I'll never take it to another collision shop ! I know who to call ! Thanks a lot Britt

Robert S

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/14/15

I am very impressed with Gerber Collision's work on my car and their communication with me through the entire process. Britt was very helpful and always friendly. He kept me up to date throughout the week about when my parts would be in and then to let me know when I would get my car back. They finished within one week! He even delivered my car to my home and took the rental back to Enterprise. Thank you Britt and all at Gerber Collision!

Melissa J

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/14/15

Many thanks to Lester who went above and beyond in service when helping with my insurance company. I will always come here first for any future needs. Thank you...fantastic service!!!

Janet B

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/14/15

Great customer service at this location and quality of work is good too!

Caryn B

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/13/15

Brian B was an excellent customer service representative to represent your company - he worked me for several weeks until they decided to total my car. I came back to get my belongings from the car and forgot to get my license plate - he had it ready for me when I came back.

Wendy V

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 8/13/15

Britt H was my estimator/contact, Britt handled our collision repair in the most professional and friendly manner. I felt a trust and confidence that all would be repaired at very high standard. I chose Gerber over the Insured Driver's location because I trust my Insurance co over theirs (USAA) , USAA trusts Gerber, so I do as well.... Thank you Britt H and Staff

Gary T