Maryland Feedback

MD - 8211 Snouffer School Rd, Gaithersburg - 3/20/24

03/19/2024 Well i took my TL in for a hit and run repair. Snoffier School location. Got it back today, sooner than expected & these fools washed my car TOO!! what better service can you ask for!?! 5 ??

J H

MD - 8211 Snouffer School Rd, Gaithersburg - 3/20/24

My TL was completed in record time! Everyone treated me with great service.

J H

MD - 7706 Race Rd, Jessup - 2/4/24

Liz did a great job. She went above and beyond with servicing my car.

Bria W

MD - 19560 Frederick Rd, Germantown - 2/1/24

Joel, Monica, and Christina were amazing. My vehicle was hit while parked and I was upset as could be. My truck is my baby. Gerber in Germantown took care of everything! From the estimate to the repair I knew I was in good hands. they had my little truck fixed and returned to me 4 days earlier than anticipated! I highly recommend this team and if I need anything else, I will be a satisfied returning customer!

McKinley M

MD - 607 Main St, Reisterstown - 1/22/24

The staff were outstanding, with people eager to help and make the process easier. The work on my car was exceptional, and I would use their service again. I would recommend the company to anyone who needs this type of service.

San M

MD - 8528 Baltimore National Pike, Ellicott City - 12/14/23

I have taken my 2 Honda CRVs hear on a few occasions. Each time I've been here the staff has been professional and courteous. I've always been happy with how my car looks after each repair. After one repair, I noticed there was an issue with a piece of molding. I took the car back and they fixed it within the hour. Couldn't be more pleased with this place.

LEN F

MD - 800 W Patapsco Ave, Baltimore - 11/1/23

I must share how amazing my experience was. You know how tough and stressful it is when you're in an accident. From dealing with insurance to getting a rental to finding an auto shop to fix ur car. I was extremely pleased and thankful from picking this location. Mile and the front desk staff were amazing every step of the way. I would get daily updates and incredible details to put me at ease. I will forever come here and tell everyone to do the same!

Randy M

MD - 4113 Amos Ave, Baltimore - 10/30/23

John was the person working with me. He was courteous, very professional in his contact with me. Never a problem with him whatsoever.

Dana W

MD - 19560 Frederick Rd, Germantown - 10/30/23

ABSOLUTELY exceptional service. From beginning to end, the staff, particularly Richard and Christina, set the standard for courteous, efficient and timely service. Richard took the time to explain the repair procedure, and expected length of time once parts were received for the repaid to be completed. His estimate was amazing. He saw things that we had overlooked. Will definitely recommend him and Gerber to family and friends should they need professional repairs. Thankyou!

Robert H

MD - 8528 Baltimore National Pike, Ellicott City - 10/25/23

The service was over the top makes your vehicle look like you just brought it

Dana J

MD - 7706 Race Rd, Jessup - 10/22/23

I have used this location on several occasions and have always been satisfied with the work and with the staff. They always give updates on the progress of the repair. The work completed on 10-20-23 was completed 7 days before the estimated time of completion.

Wanda E

MD - 4113 Amos Ave, Baltimore - 10/16/23

I would give the people at Gerber Collision on Amos Avenue in Baltimore 10 stars if I could! Becky, Rod, and Famous Amos deserve bonuses, if not raises, for their 1st class customer service. We live in a world where professionalism, courtesy, flexibility and kindness are in short supply, but this team is off the charts with it! Thank you for a painless process, and the return of my car in better shape than I gave it to you. They even cleaned the inside! Wow. Greatly appreciated and would recommend your services to anyone.

Theresa and Michael F

MD - 19560 Frederick Rd, Germantown - 8/15/23

I've brought in my Toyota Camry for body work due to an accident. I was helped by Monica and Christina which were kind and helpful through out the process, also kept me informed of what's going on as well. The team did a pretty awesome job too which why my car was done sooner then expected from the due date, under 3 weeks. Thanks guys

David c

MD - 609 Frederick Rd, Catonsville - 7/19/23

Mike and everyone at this location is top notch. Hate it when stuff happens to one of our cars. But when it does, we always go to Gerber.

Pamela K

MD - 607 Main St, Reisterstown - 7/17/23

It was great working with Gerber. Communication and quality of work was perfect. Mitzi was lovely to work with and answered any questions I had.

Ellen B