Michigan Feedback

MI - 44700 Enterprise Dr, Clinton - 5/29/15

Great service! From the customer service desk to the estimator to back on the road, service was outstanding. The estimator, Evan B, was professional and respectful. He also kept me in the loop regarding the status of repairs to my vehicle. Thank you!!!

Brian P

MI - 44700 Enterprise Dr, Clinton - 5/29/15

Samantha f and everyone was amazing! Great service!! Thank you!

Deann L

MI - 6227 15 Mile Rd, Sterling Heights - 5/29/15

Erik B was extremely helpful to me. Within a very short time, he got a couple of technicians working to fix my issue I was there for and they are all very polite. I was very surprised that they honored work that was done two years ago while still under the old name of Collex. I highly recommend this facility to anyone in the area in need of repair or service work on their vehicle

Patrick

MI - 44700 Enterprise Dr, Clinton - 5/29/15

You guys are awesome to work with....very excellent customer service....and professional friendly staff that keeps you posted on the progress of your car repairs. Cool text updates by the way. My car looks gr8 ....will highly recommend Gerber to anyone

Matthew S

MI - 8479 Mason Dr, Newaygo - 5/29/15

I am absolutely thrilled with the service of Gerber Collision in Newaygo. When my vehicle was first damaged I wanted to bring it to a family friend's mechanic shop to have it fixed, but as Gerber is very close to my work we decided to use them. They are the friendliest people to deal with! Karen at the front desk is absolutely amazing & sooo friendly & helpful anytime I call, and Mike I can not say enough good things about. He's very friendly & answers all of my questions & concerns, keeps me updated on the progress of my vehicle....I just wanted to add another note to the previous survey that I did after the work that you have a GREAT staff in Newaygo, MI and I will use them anytime I ever need future repairs & I have & will continue to tell anyone and everyone who needs vehicle work done to go there. They need a ... raise!! I work in customer service and they are making your company look VERY good!!!! :) Thank you!! read more

Robin R

MI - 44700 Enterprise Dr, Clinton - 5/29/15

Excellent service from the porter to the repair. Ready ahead of schedule.

ralph f

MI - 3800 Broadmoor Ave, Kentwood - 5/27/15

The car looks like nothing had happen. The work done is perfect. I was told that if any sort of problem came up while we still own the car, bring it back and the problem will be taken care of without question. My husband and I are very satisfied and will tell anyone who needs work done on their car that they should go directly to Gerber.

Sandra O

MI - 44700 Enterprise Dr, Clinton - 5/22/15

EXCELLENT customer service. ! we worked with Sam Very happy with the work done, looks GREAT !

Aaron S

MI - 3800 Broadmoor Ave, Kentwood - 5/22/15

Very good service. Excellent communication and updates. Completed work nicely before estimated deadline. Answered all questions. Provided helpful reminders to customer

Yu X

MI - 797 S Airport Rd W, Traverse City - 5/22/15

fast...no headache...they made sure the job is well done ....thank you

claudia c

MI - 6259 136th Ave, Holland - 5/22/15

Fast, friendly and excellent work!!

Frederick M

MI - 11007 Watertower Ct, Holland - 5/20/15

Great people to work with. Very thorough. Excellent job.

Larry E

MI - 23965 Allen Rd, Woodhaven - 5/20/15

I was completely satisfied with the result of the body work performed by Gerber-Woodhaven. It's like the original OEM condition. I applaud the professionalism of the entire team from the estimate to drop off and the timely call that my vehicle was ready. Brad, Jeremy and Ashley were each pleasantly professional, open and honest . To find out that Gerber was a State Farm select body repair shop made the entire experience one of ease as well. I highly recommend Gerber Woodhaven as the source for body repair needs. Thanks again and hats off to the Gerber Woodhaven Team.

Melody D

MI - 1435 Townline Rd, Benton Harbor - 5/18/15

i am very pleased with the job and i got it back the next day

steve g

MI - 3800 Broadmoor Ave, Kentwood - 5/16/15

The work was done under estimate and quicker than I thought so I'm glad for all that. But what would bring me back is Chad B. he was first-rate ("knew his stuff") and represented Gerber in a very professional manner.

Bob