Michigan Feedback

MI - 44700 Enterprise Dr, Clinton - 8/22/23

Highly wreck-ommend! Justize was the best - friendly and knowledgeable regarding all makes/models parts issues. She checked in with me, keeping me informed of my vehicle's status throughout its stay at Gerber. Front desk ladies were so friendly and helpful. The guy who closed with me in Justize's absence was very thorough and informative. These team members made me feel confident that my vehicle was in good hands. The vehicle looked great when I picked it up. Thank you Gerber team!

Kim C

MI - 3345 Washtenaw Ave, Ann Arbor - 8/21/23

We had a customer who was stuck on the other side of the state and needed help with his car. Tammy was so awesome and took him in when other shops said they were too busy. Thank you so much for helping out in a bad situation!!!!

Heather S

MI - 3105 Pielemeier Dr, Chelsea - 8/20/23

I was so impressed that they kept me informed with what was happening each week with a call. I've never had repair service that called me about my vehicle every week. Also, the quote was really thorough with all that needed to be done and that there could be more once it was repaired. Usually you drop off your vehicle and wait, wait and wait to hear what needs work and when it will be done. When I came to pick up my Equinox it was vacuumed and cleaned. There were still snot marks on the window from my dog and some stains on the seats from my kids shoes and dog but overall I was happy that I didn't have to clean my car. Gerber Collison was also clear on not washing my car after a few months to not ruin the paint job. Thank you for the quality work and getting my car back as soon as you could.

Jenna A

MI - 2310 S Industrial Hwy, Ann Arbor - 8/19/23

Fantastic communication! Kept me updated at all times! Excellent analysis of the damage to my car - the estimator found a spot that was damaged that I could not see and I am very particular about my car! Highly recommended!

Frank D

MI - 521 S Main St, Ann Arbor - 8/18/23

Great Service. Very helpful with scheduling a drop off, providing updates, and letting me know as soon as my car was ready to be picked up. I would recommend this location.

Trevor T

MI - 11727 Merriman Rd, Livonia - 8/18/23

They did a good job in putting my car back together

Rich A

MI - 9987 E Grand River Ave, Brighton - 8/15/23

Excellent experience here

Des R

MI - 9987 E Grand River Ave, Brighton - 8/11/23

Excellent job!

TERESA L

MI - 13741 9 Mile Rd, Warren - 8/7/23

Excellent work done. ??

Sujita P

MI - 1998 Rochester Industrial Dr, Rochester Hills - 8/4/23

Gerber did a beautiful job fixed my car after someone backed up into it and then left. It looks like nothing ever happened to it. They also got it done so fast, we were told about 4 days and it was finished in 2 and a half. There was great communication and we really appreciated how organized and fast everything was done. And in the end the car looked perfect.

Nicholas W

MI - 2310 S Industrial Hwy, Ann Arbor - 8/4/23

Employees are friendly, courteous and professional At all times

Marie T

MI - 25180 Novi Rd, Novi - 8/3/23

Took longer than I had hoped it would take just to get in for repairs but once it was in for repair I think they were done in a reasonable and timely manner. At this point the repair work all seems to be acceptable as well. Everyone was friendly, cordial, and helpful overall. Good experience overall. Thank you.

Paul R

MI - 2310 S Industrial Hwy, Ann Arbor - 7/19/23

I was completely impressed with the level of service I received. It's especially impressive with so many businesses cutting back on customer service. Every step of the process was smooth, communication was great and my car was done ahead of schedule. I would use this shop again with no hesitation if I needed body work on my car.

Judy S

MI - 1998 Rochester Industrial Dr, Rochester Hills - 7/16/23

Jason was amazing. The car damage was completely taken care of. Excellent job. Done in an amazing amount of time. Couldn't have asked for a better service. Thank you Jason.

JoAnne H

MI - 3055 E West Maple Rd, Commerce Twp - 7/14/23

Amazing customer service. Received weekly phone calls with progress. Work was flawless and the vehicle was impeccably clean upon picking up

Owen S