Michigan Feedback

MI - 3820 Stadium Dr, Kalamazoo - 10/24/24

My car was finished early and looks brand new. They even cleaned and vacuumed it. The staff was very nice and polite. I was pretty crabby when I got there. I apologized and we all had a little chuckle.

Patricia C

MI - 165 W 14 Mile Rd, Clawson - 10/24/24

I must say the, quality of service received was excellent. They were inviting and professional every step of the way. Updates were timely and efficient. Thank you!! for a Job well done. All the Staff were great, Natalie the Best!!! Respectfully Mr. & Mrs. West Sr. Family

MR. T. R. W

MI - 33801 Dequindre Rd, Troy - 10/22/24

Front desk and technician delivered excellent customer service. He understood my issue and remedied it quickly. I highly recommend this shop for any of your collision work.

Greg G

MI - 44053 Van Dyke Ave, Utica - 10/21/24

This place is fantastic! Everyone there extremely helpful, kind and accommodating. They went above and beyond to provide excellent service on my vehicle. This is the only place to go for repairs!!!

Mohammad s

MI - 521 S Main St, Ann Arbor - 10/21/24

Excellent work, great communication skills, updates on progress, provides options w clear explanations I have told all friends, and "car gye" friends who are asked for advice, to Gerber on Main

Sandra H

MI - 5984 Jackson Rd, Ann Arbor - 10/13/24

You did a great job repairing our GMC Terrain. It looks like new again and we really appreciate all the OEM parts that were used. Time estimates were accurate and you kept us informed throughout the process. We highly recommend this business.

Norm and Dianne S

MI - 1201 Northland Dr, Rockford - 10/11/24

What an AWESOME place. Did repairs to car after hitting a deer. They were very good with communication. Darrin was great to work with. I would recommend this shop to anyone who need work done. Very Happy with our whole experience.

Denise V

MI - 2828 Apple Ave, Muskegon - 10/10/24

My car looked like new again - both inside and out! Great Service.

Shirley P

MI - 1505 Michigan Ave, Marysville - 10/10/24

Excellent customer service. I am happy with my vehicle

Chantal A

MI - 9040 Shaver Rd, Portage - 10/8/24

Great customer service. I was very pleased with the service provided by the team at Gerber, Jeff kept me informed throughout the process and finished the car sooner than they expected. Keep up the good work.

Douglas T

MI - 2310 S Industrial Hwy, Ann Arbor - 10/7/24

Shoutout to the Ann Arbor S. Industrial highway location! The WHOLE staff was incredible, but I wanted to that Gerri (at the front desk) for being so communicative and Walker (my service technician) for keeping me in the loop throughout the whole process AND finishing my car early. I will definitely be coming back to Gerber in the future for any repair needs.

Gina M

MI - 17000 Northville Rd, Northville - 10/3/24

Good customer service, updating customer weekly was awesome idea.

Edith

MI - 1201 Northland Dr, Rockford - 10/2/24

Just wanted to give you my heartfelt Thank You for repairing my much beloved Kia Soul. I greatly appreciated your explanation of not only what repairs you were doing but also why they were being done.Your repair was flawless and I will highly recommend your company in the future.

Kathleen M

MI - 1505 Michigan Ave, Marysville - 9/28/24

Would definitely rate above 5 stars. Everyone made the experience so easy. From the insurance company to the rental company. Gerber Collision is at the top of my list.

Christine H

MI - 11727 Merriman Rd, Livonia - 9/21/24

It was a delightful experience working with Gerber. Kept us informed and got our car back early. Job well done. Will definitely recommend Gerber to anyone.

Catherine A