Michigan Feedback

MI - 1508 Capital Ave NE, Battle Creek - 9/20/24

Everyone was great, they kept me updated throughout the hole process. Definitely will come back again

Travis A

MI - 1908 E Sternberg Rd, Muskegon - 9/16/24

Very impressed with their customer service. My car was in the shop for 2 and a half weeks due to a tree falling on it and they did an excellent job of keeping me updated through phone calls and texts. Very friendly and helpful staff, would recommend to anyone!

Brooke N

MI - 9987 E Grand River Ave, Brighton - 9/13/24

Everyone we interacted with was polite, professional and friendly. We hope we never need your services again (haha), but would definitely return here if we needed to. Highly recommend them! Thank you!

Ellen

MI - 521 S Main St, Ann Arbor - 9/13/24

I brought my car into Gerber to have the front grill sanded down and repainted. The team reviewed the front of the vehicle and instead suggested that they try using spirits instead. Within <5 minutes, the car looked new. I offered to provide some $, but they refused. What a great experience.

Donald L

MI - 1908 E Sternberg Rd, Muskegon - 9/12/24

I was updated, got my car back earlier than anticipated. Everyone was nice!

Kali H

MI - 23859 Telegraph Rd, Southfield - 9/10/24

Staff are professional, kind and provided consistent courteous customer service throughout the entire process. I would highly recommend choosing the Southfield Gerber Collision & Glass location if you ever had a need for this type of service. Thank You for a stress free experience!

Pam T

MI - 44700 Enterprise Dr, Clinton - 9/7/24

Everything was fine. It took a couple of weeks to get all the parts, but outside of that I am pleased.

Susan S

MI - 4249 Page Ave, Michigan Center - 9/5/24

Gerber Collision did a great job working with my insurance company and myself to get my vehicle back to new condition. After the initial repair, I found some issues that were quickly addressed and the final product was as expected, good as new. I appreciate their effort and attention to detail to ensure I was 100% satisfied.

Benjamin P

MI - 1630 Airport Rd, Waterford - 9/2/24

I was very pleased with the service I had not just the people inside and the guy that did the car but all in all it was all great. I was informed constantly and I got it back early. Thank you so much.

Harold S

MI - 2828 Apple Ave, Muskegon - 8/30/24

I had a great experience with Gerber Collision. They gave a reasonable estimate and the final price was very close. The work that was done to my 2022 Chevy Blazer was great. You can't tell any work has been done. They also cleaned the outside and inside. I am very happy with the whole transaction. I would highly recommend Gerber Collision to anyone!.

Kelly R

MI - 2310 S Industrial Hwy, Ann Arbor - 8/29/24

Samm especially helpful.

Marc F

MI - 2310 S Industrial Hwy, Ann Arbor - 8/27/24

Repairs were done very well.

Rochelle I

MI - 2310 S Industrial Hwy, Ann Arbor - 8/27/24

Automotive care: Excellent - The replaced bumper looks like the original one. - Car's exterior and interior were cleaned following repair. Customer care: Excellent - Manager kept me up to date on the status of the completion of the bumper replacement. - Technician reviewed the work to be done before the repair was begun. - Technician reviewed the work that was done when I arrived to pick up the car. - Transportation was conveniently provided by Gerber to and from my home to enable me to leave the car with Gerber the number of days required.

Ruth P

MI - 44700 Enterprise Dr, Clinton - 8/25/24

Bought my dads (Paul A) truck in for repairs. Service was fast, friendly and done correctly. Front desk staff always greeted you and was always very nice and helpful. Updates were given often on status of the truck.

Pauline D

MI - 921 Brown Rd, Orion - 8/22/24

Very happy with the communication and updates and everyone was extremely friendly. Great Service from the start to the end was exceptional/excellent!!

Darin A