Michigan Feedback

MI - 6227 15 Mile Rd, Sterling Heights - 1/27/18

Excellent customer care, and quick turn (3-Day) for front end collision damage. Above and beyond with a couple of extra's given for a small heater hose leak, and polish needed on a body panel. Car returned detailed in and out. Very please.

Anthony W

MI - 1630 Airport Rd, Waterford - 1/25/18

I was very impressed the service and repair at my local Gerber Collision. While my collision repair was not as intensive as other vehicles I saw in the shop, I was treated to first class customer care. Everything was so convenient and expertly handled. I highly recommend Gerber!

Holly H

MI - 25180 Novi Rd, Novi - 1/24/18

Gerber gave me wonderful service. The staff was cordial, cheerful and very business. I would recommend Gerber to anyone. Exceptional.

Michael R

MI - 44700 Enterprise Dr, Clinton - 1/24/18

Fast, friendly and very professional. When they returned my car to me, it looked better then it did the day I picked it up at the dealership... The car was clean - inside and out, an impossible to tell the car an been in an accident.

William D

MI - 25180 Novi Rd, Novi - 1/23/18

My experience with Gerber Collision at the Novi location, from the first contact with Tami on the phone to set up my appointment on my 2017 Chevy Trax for the collision estimate on 1/17/18 with Ryan L., M259169, to the delivery of my vehicle by Matt on 1/18/18 was excellent! They were very professional in dealing with my concerns, friendly and excellent in making me feel that I was a priority in their day. I would also like to thank the four that worked on my vehicle in the Collision Repair department for their excellent service in getting my vehicle repaired for my usage the next day. Also my thanks to any others I had contact with in completing my paperwork over the phone before receiving my vehicle. You have an excellent staff working at the Novi Gerber Collision location! Thank you.

Judith K

MI - 6227 15 Mile Rd, Sterling Heights - 1/22/18

Great experience. The estimator Mike T. kept me informed almost daily about the work being done and promptly returned my calls. The repair job looks great. I would recommend Gerber Collision to anyone.

James B

MI - 17000 Northville Rd, Northville - 1/20/18

Best customer service that you can get. By keeping you up to date on the progress and keeping their finish date, I've have yet to find any other collision shop to match them. All it took was two or three phone calls, and you knew the progress of work that has been done to your car. A truly 5 star place

Alfred S

MI - 921 Brown Rd, Orion - 1/20/18

Could not have been taken care of any better than at Gerber Collision. Everyone from the receptionist to the estimator were all very nice, helpful and pleasant. I felt I was being taken of by my good friends. The reception area was pleasant and kept very pleasant. The repairs looked very good to me and in fact, I even got my car back a few days sooner than expected. Thank you Gerber Collision for a pleasant experience. You can be sure that I will recommend your shop to everyone I know who needs repairs - and glass. In fact, a friend of mine said her husband takes their cars to the Brown Road shop as well and has been happy with all repairs.

Joan W

MI - 6227 15 Mile Rd, Sterling Heights - 1/19/18

I cannot express how pleased I was with the level of service and professionalism extended by your company! I brought my vehicle in for repairs and when I got it back not only were the repairs completed on the outside, but the inside of my vehicle was completely specked out! My compliments to your organization!

Daniel J

MI - 6227 15 Mile Rd, Sterling Heights - 1/18/18

They did an outstanding job, car look better from Gerber then when I picked it up brand new from the dealership, I will tell everyone about Gerber

Gregory T

MI - 6227 15 Mile Rd, Sterling Heights - 1/18/18

Nice warker, good deal with coustemer and repair my car in time and retain as new.. Thanks.

Azhar A

MI - 6227 15 Mile Rd, Sterling Heights - 1/14/18

I found the people here to be very nice and professional. I was called daily with an update on my car while it was repaired. Work was done sooner then I expected.

Rickey D

MI - 1998 Rochester Industrial Dr, Rochester Hills - 1/14/18

Excellent service. Excellent work.

Connie E

MI - 6227 15 Mile Rd, Sterling Heights - 1/13/18

Robert was very helpful in taking all of the worried out of my repairs. Infact everone working at this location had professional skills. It was better than just a feild goal, they made it in for the touchdown and put me back on the road thankyou gerber.

Joann I

MI - 6227 15 Mile Rd, Sterling Heights - 1/11/18

Excellent service. Very helpful.

Darren W