Michigan Feedback
MI - 3345 Washtenaw Ave, Ann Arbor - 8/25/17
OUTSTANDING CUSTOMER SERVICE THANKS TO ALEX. REPAIRS LOOKS GREAT.
MI - 1435 Townline Rd, Benton Harbor - 8/21/17
I'm very happy with the work they did on my car. It's a bonus that they give you a loner car for a small fee.
MI - 1505 Michigan Ave, Marysville - 8/21/17
Great experience. Repairs were done in a timely manner. We were kept informed throughout the process.
MI - 921 Brown Rd, Orion - 8/20/17
Very satisfied with service. I always refer Gerber/Orion location if someone asks me where I go and am I happy with the work.
MI - 5707 Alpine Ave, Comstock Park - 8/18/17
A+! Commuting daily in deer country, I've had my fair share of car-deer collisions. Consequently, I've had multiple experiences with auto body shops, and am very meticulous. After dealing with shops that were "convenient" in location, I often found flaws which would result in delays. After a deer ran into my new car, someone recommended Gerber Collision on Alpine, to which I entrusted my car despite the distance. The auto technicians were very courteous, professional and knowledgeable. The staff worked collaboratively and efficiently, having my car done earlier than I expected, without compromising excellence! This shop takes great pride in their work, and I highly recommend it! As for me, I'm hoping for no more deer encounters on the road!
MI - 23965 Allen Rd, Woodhaven - 8/17/17
It is very customer pleasing to receive phone calls with updates on your vehicle. Very good employees and always the "ready to answer questions and be of service.
MI - 44700 Enterprise Dr, Clinton - 8/17/17
Brain was very professional and helpful. We were kept updated as to the status of our repair. We are very pleased. Gerber came highly recommended from my friend and she was right!
MI - 3345 Washtenaw Ave, Ann Arbor - 8/16/17
Very organized and professional. All employees listened thoughtfully at anything I had to say. Even the shuttle driver was a joy. 10/10 will refer to friends! Thanks for speeding up the process for my handicapped son. Much appreciated! :)
MI - 6227 15 Mile Rd, Sterling Heights - 8/15/17
Excellent and timely service!
MI - 23859 Telegraph Rd, Southfield - 8/11/17
Everyone at this location was pleasant and helpful throughout the process. My car was fixed in the time estimated. I received regular e-mail updates on the progress of my repair. They even detailed the inside of my car! I was very pleased and will definitely recommend them to friends, family, and strangers on the street! Great job Team!!! Thank you so much!
MI - 8479 Mason Dr, Newaygo - 8/9/17
I am 100% satisfied with the service and the repair. Very professional, would highly recommend to family and friends!
MI - 44700 Enterprise Dr, Clinton - 8/3/17
they did a great job
MI - 8479 Mason Dr, Newaygo - 8/3/17
Finally!! a business that truly understands customer SERVICE! By far the best experience with auto repair we've ever had... period. Mike and Karen really care about what they do ..this is too rare in today's business world. They have a lifelong customer now and I'll tell others. Thank You!
MI - 6227 15 Mile Rd, Sterling Heights - 8/2/17
Mr. Jerry G. is great! He is not only very knowledgeable but also very kind and very patient to explain everything I concerned about the my case of repairing 2015 BMW X3. If I have chances I definitely recommend my friends or relatives to go your facility/shop in Sterling Heights, Michigan!!
MI - 165 W 14 Mile Rd, Clawson - 7/31/17
Gerber did a great job. Taylor and Cheryl kept us informed at all times. They were both pleasant and helpful. I would not go anywhere else.
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