Michigan Feedback

MI - 6227 15 Mile Rd, Sterling Heights - 10/20/17

WE ARE TOTTALY IMPRESSED WITH THIS ORGANIZATION. THEY NOT ONLY TREATED US AS FAMILY BUT DID THE UNEXPECTED BY DELEIVERING OUR CHRYSLER BACK TO US IN LESS TIME THAN WAS PROMISED AND IN LIKE NEW CONDITION! I ONLY HOPE THAT THERE WILL NEVER BE ANOTHER NEED FOR THIER SERVICE, BUT SHORT OF THAT WE WOULD SURELY CALL ON THEM IN NEED. WE WILL ALSO RECCOMEND THIER SERVICE TO ANYONE WE FIND THAT COULD USE THEM!

J. R. AND CAROL R

MI - 5707 Alpine Ave, Comstock Park - 10/19/17

I would have to say my experience with Gerber Collision was exceptional. Both the adjuster Sara K. and the estimator Jason H. were very good at their jobs, both at explaining what had to be done, and following up with me with up dates when thy said thy would. The work done on my car was great, so I say the workers do great work too.

Robert H

MI - 6227 15 Mile Rd, Sterling Heights - 10/19/17

Great job, Rob and Brandy were outstanding. Even the inside was vacuumed when I picked up the car! That is premier customer service!!! Extremely satisfied since expectations were exceeded.

Richard D

MI - 921 Brown Rd, Orion - 10/18/17

I was impressed that my Saturn VUE was completely detailed inside and out. It was done when they estimated.

Doug B

MI - 23859 Telegraph Rd, Southfield - 10/17/17

Everything went very smoothly. Good communication. Everyone in the office was very polite and helpful. Appreciated the quick turn around, text updates and friendly attitude. Overall very pleased with the service I received.

Renee

MI - 44700 Enterprise Dr, Clinton - 10/15/17

I love Nicole she was the best

Victor P

MI - 6227 15 Mile Rd, Sterling Heights - 10/7/17

WOW! I have never received such great service from a collision shop before in my life! Nicole at the front desk is such a gem. As soon as I arrived, she insured that I was well-fed and never anywhere near parched. Cold water and hot coffee are offered at the facility as well as popcorn and candies. As for the collision work; holy cow! My car didn't even look that nice new! I really want to give a special thanks to Peter Belans and his team for taking such good care of me. I have taken my car to Gerber both times after being rear-ended and both times it was meticulously maintained. Normally, I would never go out of my way to leave a review but jeez Louise I have never been more impressed in my life. Both times, the paint was absolutely perfect, the parts came in a timely manner, and they had a rental car ready/reserved for me for when I ... dropped my vehicle off. On top of all that, they kept me in the loop of EVERYTHING. I would highly recommend this shop to anyone who wants their vehicle taken care of properly and quickly! Plus, everyone there is so friendly it made me totally forget I was upset about my accident and helped me focus on what is truly important...good customer service = a happy customer; which in turns equals a customer for life! Thank you guys again, I'd love to take you all out for a drink after making my experience one I'll never forget :) read more

Michael

MI - 6227 15 Mile Rd, Sterling Heights - 10/7/17

Service was 5 Star. Everyone was friendly, courteous, and professional. Brought car in Monday morning. Ready for pick up Thursday afternoon. It looked great. Car was cleaned inside and outside. They even washed off inside of doors. there was white sunscreen on driver side doors front and back. it is difficult to remove

Virginia S

MI - 1998 Rochester Industrial Dr, Rochester Hills - 10/6/17

Everyone and thing was quick and efficient.

Stacey H

MI - 5707 Alpine Ave, Comstock Park - 10/5/17

Service provided was quality and Jason went over and above to ensure that my vehicle was completed correctly and timely. Thank you Jason and Gerber!!

Heather P

MI - 5707 Alpine Ave, Comstock Park - 10/5/17

I just want to say thank you to Jason and his team at Gerber Collision. They went above and beyond what I expected. The whole thing was completed within a week of dropping it off to them. I highly recommend them to anybody.

Nicole

MI - 7439 W 48th St, Fremont - 10/4/17

Thanks so much! Kristi was superb with customer service and the young man who painted the bumper did a great job. Awesome experience.

Theresa L

MI - 25353 Trowbridge St, Dearborn - 10/3/17

very friendly, had my car back in one week, very good job

Roberta M

MI - 165 W 14 Mile Rd, Clawson - 9/30/17

Did a great job with the work on my truck. Kept me updated by phone and text. . Very helpful in helping me get a rent a car with my insurance company.This is the 2nd time my vehicle has been in at this place for repair. .Will come back again.

Ruth K

MI - 13741 9 Mile Rd, Warren - 9/29/17

THE PEOPLE AT GERBER WAS A 10. THEY DID AN EXCELLENT JOB ON MY CAR. IM VERY SATISFIED.

Virginia T