Michigan Feedback

MI - 44700 Enterprise Dr, Clinton - 8/22/16

nicole csr and Andy service adviser did a great job working with me. I Know old guys can be a pain in the a##. great employee

George G

MI - 1435 Townline Rd, Benton Harbor - 8/18/16

They did a Excellent job on my Dodge Van:) They were very Professional in every thing they did I will Recommend them very highly to any one who wants to get their veihicle repaired....P.S Thank you very much.

steven h

MI - 44700 Enterprise Dr, Clinton - 8/13/16

Let me start by saying hands down the best experience of customer service. They all kept me up to date with how my car was coming along. Andy was absolutely amazing, he made me feel like I was the only person he was working with. The whole team is and great and if anyone ever needed work done i would for SURE recommend them. Thanks team you are all fantastic

Jessica M

MI - 44700 Enterprise Dr, Clinton - 8/13/16

Car came out great. Staff was excellent, especially counter person Nicole, as well as my advisor Jerry. Definitely will recommend to my friends and family!

Ken B

MI - 38970 Michigan Ave, Wayne - 8/12/16

Awesome job!! Gerber kept me informed, arranged for me to get picked up for my rental car and completed the job promptly. Terrific job of fixing the damage to my car. 5 of 5 stars for this establishment and very friendly to top it off.

William O

MI - 6227 15 Mile Rd, Sterling Heights - 8/12/16

I was very happy with the great service I received and friendly people who helped me in the office. my van was repaired in a short time and my van looks like new. thank you.

irene s

MI - 1435 Townline Rd, Benton Harbor - 8/11/16

I am ashamed to say I have come to Gerber about 4 times the last one the worst, Gerber did a wonderful job. My car had very bad damage, because it had low mileage my insurance paid for it, I have passed Gerbers name around as a reference of a job well done.The staff are very professional and kind

Valerie R

MI - 44700 Enterprise Dr, Clinton - 8/11/16

Gerber was amazing, all around. Customer service was exceptional. Everyone was extremely kind and helpful. Ryan & Nicole were great to work with. They were very informative and attentive the whole time. This was my first experience with Gerber and I was very pleased. I will be back and will recommend them to all my friends and family. Great job!! Thank you!!

Rachel S

MI - 1201 Northland Dr, Rockford - 8/11/16

I was very satisfied with the service at this location. Very prompt. Very friendly. There is a lot to like about the people at this location.

Kyle B

MI - 13741 9 Mile Rd, Warren - 8/10/16

Was very happy with the work that was done. They kept me informed on everything by phone and text and got the work completed by the date they said. Excellent work!

Patty G

MI - 6227 15 Mile Rd, Sterling Heights - 8/10/16

Could not be happier with the entire experience of getting my car repaired. Form the estimate thru the repair and pick up, ever employee was professional, knowledgeable and cared about my repair. The workmanship was exceptional. The damage area look like new. I was also impressed with the speed at which they completed the job. Would highly recommend and will use Gerber if I ever need collision damaged repaired in the future.

Danny C

MI - 1435 Townline Rd, Benton Harbor - 8/8/16

Awesome work!!!! Plus I really appreciated the emails and phone calls to keep me up to date. Ashley in the front was just wonderful! Great job!

jeff s

MI - 1998 Rochester Industrial Dr, Rochester Hills - 8/6/16

Amazing. I had gotten several quotes, Gerber beat them all by a lot, but I was concerned whether I would get less for paying less. I sat in the waiting room, and there was a poster where the owner of Gerber was quoted as saying that the service would 'wow' the customer- and I was wowed! The color match was spot on, my car looked terrific and the price was excellent. I am so, so grateful to the friend who recommended I get a quote from Gerber- Taylor S. (my estimator) and the Gerber team in Rochester Hills, MI exceeded my expectations. Thank you!

Robin M

MI - 1908 E Sternberg Rd, Muskegon - 8/2/16

Today after an incident in a blueberry field I noticed that my bumper was loose on one side. I was leaving Meijer and saw the sign for Gerber! I am from Chicago and had only good experiences with Gerber, so I stopped in to ask for help. WOW, once again Gerber was wonderful. Everyone was kind and helpful and smiling and WOW! One of the employees was asked to assist me. He looked at my car, put the bumper back in the remaining clips then went inside and found the clip that would replace the broken one. All quicker then one could imagine! All polite and happy to help me. I am always impressed by the staff at Gerber. Kinder people are hard to fine. The one in Muskegon will see me should I have another incident. You are a service oriented company with a great staff. Thank you and I will pass it on!!!

Suzanne D

MI - 1998 Rochester Industrial Dr, Rochester Hills - 7/29/16

Outstanding customer service! Taylor was so helpful and kept me updated throughout the process. The repairs are flawless!! I have & will recommend this shop to family & friends.

HANNAH N