Michigan Feedback

MI - 3055 E West Maple Rd, Commerce Twp - 8/18/15

The service was explained to my satisfaction. I was pleased with the staff and the job that they did.

Jorgann C

MI - 44700 Enterprise Dr, Clinton - 8/16/15

I had complete good service from Gerber. They called me more than anyone in any business has in the past. From start up, within 20 minutes of the accident scene to the final week of repairs saying, "Your car is ready". Taylor S handled my case including estimate, explaining more damage may be found once getting into the behind the obvious wreckage, and the cost dealings with State Farm Insurance. The body work was done and the entire car was cleaned so it now looks better than it has in a few years. And, all my questions were answered directly and completely. The work was done, and though I can't pinpoint it, it seems like they went beyond what I expected. I have no complaints because there was nothing to complain about. Thank you Gerber!

Ted K

MI - 44700 Enterprise Dr, Clinton - 8/15/15

Samantha was great to work with. She kept me up to date and was very very helpful!!

Carol H

MI - 44700 Enterprise Dr, Clinton - 8/14/15

Great customer service and repair work

Adam S

MI - 5707 Alpine Ave, Comstock Park - 8/14/15

Awesome job. Got it done in a week. Very nice people great job

Sandra T

MI - 5707 Alpine Ave, Comstock Park - 8/13/15

Absolutely the greatest!!! Were beyond nice and understandable. Gave me a quote for a week repair got it done in 3 days!! And looks better than before I purchased the car. Would recommend to any and everybody. Thanks Gerber Collision!!!

Shawna F

MI - 7580 Expressway Dr (Fleet), Grand Rapids - 8/13/15

Zach kept me informed of the process of repair. Car looks amazing!! Fantastic job.

Douglas D

MI - 44700 Enterprise Dr, Clinton - 8/12/15

Derek looked over the car . Seen what damage was done . Told me what needs to be done to fix my car. how long it would take and cost also let me Know what I had to pay if anything.They were polite, and curious.and fast. I enjoyed doing business with Gerber. Coffee and Popcorn was a nice touch .

Delores P

MI - 5707 Alpine Ave, Comstock Park - 8/12/15

Nice work on my bumper. Thanks for setting up a rental car to make the transition easier! Great office staff.

Kathy O

MI - 29187 Gratiot Ave, Roseville - 8/12/15

Thank you for taking such care with my son's car. You made a horrible time in his life bearable. After being hit by a gas tanker while parked the drivers insurance company refused to offer any help in getting his car repaired or getting him a car while his was in repair. You guys stepped up and helped him with a loner. This was more than we could have hoped for. We will refere your company to anyone that needs repairs. Thank you again

Gloria L

MI - 44700 Enterprise Dr, Clinton - 8/11/15

Hello :) I want to start by, by thanking Derek B.... Derek was my estimator, and I couldn't be more pleased. From the time I called, for an app. to picking my car up. Everyone was very very professional, courteous, polite and prompt. Derek is a fine young man, and went over everything with me. My car was fixed, in a very reasonable matter of time. And look's GREAT... Derek went back over everything with me, and even helped me transfer my groceries :) I have had my car repaired there before, when it was Collex. I would highly recommend Gerber, to anyone that should need service, repairs etc .. I will never go anywhere else. Thank You, for taking such great care of my car and providing such great service...

Sharon A

MI - 1435 Townline Rd, Benton Harbor - 8/10/15

The rating listed above applies to the work actually done on the car, and the staff treatment. The staff is friendly and helpful, and the finished job, as the saying goes, could "fool it's own mother". Excellent. Now, I understand that Gerber Benton Harbor is a *small* shop, with only a few employees. But considering that I did not bring the car in for repairs until all needed parts had arrived, I was very disappointed that the repairs took a total of 14.5 days (the length of time Gerber had my vehicle). About 11 years ago my car at that time was badly damaged when a reckless driver slid into my front end on an icy road. The damage was much more severe than my damage repaired by Gerber, and again - I did not bring the car in until the repair facility had all necessary parts to do the job. That facility (admittedly, a much larger ... one) had my car finished in 3.5 days. I took it in at 8:00 Monday morning, and I had it back at 1:00 Thursday afternoon - and the work done was excellent; on a par with Gerber. To wrap up: Gerber did a splendid job - but I felt it took far too long to complete. read more

Tony M

MI - 44700 Enterprise Dr, Clinton - 8/9/15

Kim and Sam were awesome. They went over and above what we expected. And the guys who worked on be truck did a excellent job and very professiomal. We are very please with the outcome and everyone that helped.

Amy C

MI - 44700 Enterprise Dr, Clinton - 8/8/15

This is the 2nd time I've been to this location. Both times I've had outstanding service and quality work. I'd recommend Gerber Collision & Glass to everyone.

David B

MI - 23965 Allen Rd, Woodhaven - 8/7/15

I am very satisfied with the repair they have done and I will recommend Gerber Collision to my family and friends also , They are very professional , and courteous , they took care of everything !! WELL DONE GERBER !!

John L