Michigan Feedback
MI - 29187 Gratiot Ave, Roseville - 8/7/15
I couldn't have had a better experience anywhere else. Frank the general manager was attentive, polite and took my concerns very seriously. Ronnie at the front desk was amazing and extremely helpful. I hope to never need a collision shop or glass repair ever again but if I do, I know exactly where to take it. Thank you guys very much.
MI - 5707 Alpine Ave, Comstock Park - 8/4/15
You guys always do a great job with our vehicles thank you!!!!
MI - 3800 Broadmoor Ave, Kentwood - 8/3/15
The process from the insurance company (AAA) to the time I dropped my car off was 2 hours. The entire experience was excellent and so easy. Even when interacting with different people at Gerber throughout the process, the customer service level was the same, excellent. I would go out of my way to go to a Gerber Collision and I will recommend Gerber to others. Thanks for making my accident, excellent!
MI - 3345 Washtenaw Ave, Ann Arbor - 8/2/15
Steve did a great job finding the least-cost solution for my daughter's car. There was a minor dent that affected the front-right wheel, and was fixed on the spot while I waited.
MI - 3345 Washtenaw Ave, Ann Arbor - 8/1/15
Great work.
MI - 44700 Enterprise Dr, Clinton - 8/1/15
Awesome service, great job done on my Ford Focus. I will highly recommended Gerber to anyone who needs auto body work.
MI - 44700 Enterprise Dr, Clinton - 8/1/15
Excellent service, excellent repair, excellent desk person, excellent!!
MI - 8479 Mason Dr, Newaygo - 7/31/15
mike did a good job putting pin strips and the pin stripes on the forus and vent grille on the car look very nice
MI - 25180 Novi Rd, Novi - 7/29/15
John and Amy was very helpful with the check in and pick up process explaining the whole process step by step. Great job!
MI - 1908 E Sternberg Rd, Muskegon - 7/27/15
Frequent updates, excellent work.
MI - 1435 Townline Rd, Benton Harbor - 7/26/15
The customer service and body repair work completed by you definitely rates the 5 Stars! Don T. was absolutely wonderful and very kind handling our business. The staff did a great job on the repair work to our vehicle. Please know that all of the updates by text also were good communication, and added to our customer satisfaction. Gerber Collision & Glass has already been recommended to other individuals. God Bless ~ Thank you very much!
MI - 3345 Washtenaw Ave, Ann Arbor - 7/26/15
Everyone was excellent. I dropped of my car with significant damage at the Woodhaven location. They could not begin work on it for a few days so offered to send to Ann Arbor who could begin right away. I received regular updates on the progress of my car and in was delivered way ahead of schedule. Everyone was very pleasant and professional to work with and make a difficult experience much more bearable. I will definitely do business with Gerber in the future as needed and will recommend them to everyone
MI - 44700 Enterprise Dr, Clinton - 7/24/15
Evan was polite, informative and very professional. He responded immediately to my e-mails and kept me informed during the repair process. Kim at the desk was also very helpful and professional. The repair looks perfect! I will definitely choose Gerber if I need a repair in the future.
MI - 3345 Washtenaw Ave, Ann Arbor - 7/23/15
The staff at the shop was kind and professional, the repair was top quality work and fast. This is my new go-to place for necessary car repairs. Thanks for the great service!
MI - 3800 Broadmoor Ave, Kentwood - 7/23/15
Super friendly service, efficient, would definately recommend and use again if have another car issue.
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