Monroe, WI - 183 N 18th Ave
WI - 183 N 18th Ave, Monroe - 5/8/24
I am so impressed with the fast turnaround time and professionalism of all of the staff, especially Meghan. I love that you can return the Enterprise rental car there!! Thank you!!
WI - 183 N 18th Ave, Monroe - 2/22/24
They were great to work with, did exactly as quoted and even washed it for me when they finished! Satisfied customer!
WI - 183 N 18th Ave, Monroe - 2/22/24
Very professional. Did a great job. Also very nice people.
WI - 183 N 18th Ave, Monroe - 2/7/24
Excellent staff, the manager Frank and front desk Megan were very thorough. The attention to detail on the paint work was exceptional. Frank the manager personally walked me through the process, called with new finding and followed up to hear my experience. This was an above and beyond customer experience. Thank you, Vicki
WI - 183 N 18th Ave, Monroe - 11/10/23
Excellent customer service and care. Gordy, the paint technician, was thorough and took the time to demonstrate the reason for his recommendations. He did an excellent job. The entire staff was friendly and helpful. Their pursuit of quality work was definitely evident.
WI - 183 N 18th Ave, Monroe - 8/25/23
Communicated extremely well Very good work
WI - 183 N 18th Ave, Monroe - 6/14/23
Friendly employees at this shop. They worked well with my insurance company (Allstate) and kept me notified as to status of repair while it was completed. The completed job was Beautiful done and car was received clean. I would highly recommend getting repairs done at this Graber shop.
WI - 183 N 18th Ave, Monroe - 4/12/23
Gerber did a great job. The body work was like magic - the damaged area looked brand new. And they went above and beyond by cleaning my truck inside and out. Thanks!
WI - 183 N 18th Ave, Monroe - 3/15/23
Finding a reliable and excellent body shop was harder than I thought.It took me a long time to buy my dream truck,so I needed a place I could trust and that does great work. This shop is it! From the start,Joe's incredible people skills and knowledge,Carrie's attention to detail & Frank's genuine authenticity blew me away! When I got my truck back,it looked brand new! Isaac's ability with tech and Gordi's professional paint work is true craftsmanship! I was treated like family and the work showed their outstanding craftsmanship.I will only go to this shop from here on out! Thanks Gerber! A+
WI - 183 N 18th Ave, Monroe - 2/15/23
From the minute I walked into the building I felt right at home, Joe was a hell of a guy... great great customer service skills, repair was in timely manner and excellent, some of the repairs that were made was unheard of... very satisfying experience A+ and a huge shoutout to these guys!!!
WI - 183 N 18th Ave, Monroe - 1/13/23
Work was excellent. Did take almost 2 weeks to repair which when we initially discussed it sounded as though it would only be a week, but with how good of a job they did, having the guarantee, and the staff being so kind, I will definitely take my car back for needed repairs in the future.
WI - 183 N 18th Ave, Monroe - 10/18/22
They did an excellent job at matching the paint. They also spotted some thing that came off the car and replaced them. It looks very nice!
WI - 183 N 18th Ave, Monroe - 8/27/22
Fast as promissed
WI - 183 N 18th Ave, Monroe - 3/11/22
I went in for an estimate very friendly customer service. They inspected the vechicle and asked questions about marks on the van close to the damage. I told them they were there before the hit n run. Then they said they would need my vechicle for 3 to 4 days to do repair. They got me in less than 2 weeks. Super fast I thought. Then I dropped off the van March 7th at 11 am and already had an update by 1 pm. The update said they would need the vechicle until Friday the 11th. On Tuesday March 8th I get another update stating my van is ready for pick up. I could not believe that. I picked up on Wednesday and all looked great. So happy with the fast turn around.
WI - 183 N 18th Ave, Monroe - 2/2/22
Other than the very long wait for parts we are extremely pleased with all involved
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