Nevada Feedback

NV - 5947 Boulder Hwy, Las Vegas - 7/10/14

You guys did a great job the truck was done earlier than expected thomas went over the truck with me thanks.

Kevin A

NV - 4920 W Cheyenne Ave, Las Vegas - 7/10/14

Excellent work!! I am extremely pleased with the work that was done! The rear bumper and left taillight had to be replaced. My car looks brand new! :-) Thanks guys at Gerber Collision and Glass!! :-)

Theraine S

NV - Mobile Glass Services - 7/8/14

I had my Windshield replaced today, Mr. Kris S., what a terrific installer Kris was. Very Professional - Had the Windshield replaced in record time. I couldn't be happier.

Robert S

NV - 5947 Boulder Hwy, Las Vegas - 7/7/14

My wife and I would like to commend Stan E. for his expert repair of our vehicle. Our vehicle's front end had been damaged during a sandstorm; &, had a damaged door. When our insurance company advised us to have our car repaired at Gerber Collision & Glass, we were contacted by Stan; and he became our single point of contact. From our initial contact, Stan was most courteous and considerate regarding his detailed explanation of the repairs. Furthermore, he continued to keep us informed of the status of the repairs - to include unforeseen delays. We would like to thank Stan for going out of his way to contact us whenever a previous completion date had to be extended. This timely notice helped us plan accordingly to arrangement for not having our vehicle. Thankfully, Stan called us as soon our car repairs had been ... completed.Additionally, we met with a problem when we arrived to pickup our repaired vehicle. As we were about to drive away, an engine error indicator flashed on. We immediately asked Stan for his advise. Stan told us to not take the vehicle until his team could determine the cause of the error light. Per his advice, we returned home and awaited his call. Later that day Stan called to informed us that his team located a faulty vacuum line associated with one of the spark plug, ignition coils. Stan directed his team to make the necessary repairs; and, then called us to return and pick up the vehicle.Our specific commendation for Stan stems from the fact that his team's repairs did not have anything to do with engine error light. Regardless, he would not let us take the vehicle until the vehicle was completely operational and running safe.We are most pleased with the professional service, and in particular the personal service of Gerber Collision and Glass, and Stan respectively. read more

David S

NV - Mobile Glass Services - 7/3/14

Kris S. was absolutely amazing today. Not only was he able to meet me at my location and showed up on time, but he was quick, excellent work and service, explained everything and answered all of my questions, and even provided advice on other repairs I have been needing. I am definitely going to use him again for all my service needs. Highly recommend him.

Dianne S

NV - 4920 W Cheyenne Ave, Las Vegas - 6/30/14

They were very professional the people were very friendly and the service was great.My car was ready when they said it would and I commend them for that.IfI ever have another collusion I would bring it to people at Gerbers.Thank you

Otis E

NV - 4920 W Cheyenne Ave, Las Vegas - 6/29/14

Had driver-side door repaired (bushings failing) and damaged windshield replaced. Great place, great crew, very satisfied. Thanks to everyone. Bill

William K

NV - Mobile Glass Services - 6/25/14

WOW! Kris Sowders did a great job. He was professional, courteous and punctual. He has a lot of experience in the business. I would recommend his services to anybody.

Al

NV - Mobile Glass Services - 6/25/14

The Serviceman Kris S. was very professional, extremely knowledgeable, great personality, and explained about the warranty and all precautions needed to be taken by me until safe to drive the vehicle. Cleaned up everything when done with the Install..

Ralph S

NV - 4920 W Cheyenne Ave, Las Vegas - 6/25/14

I went in for an estimate on my Lexus and was extremely pleased with the customer service. Sarah M. was my estimator. She was professional and kind. She explained the whole process and made me feel more comfortable about the repair.

Krystle S

NV - Mobile Glass Services - 6/20/14

We used the Mobile Service. Kris S, the service man, came to our house.. The service was fantastic. He came when he stated he would and the price was just as quoted. The job looks fantastic. We have not driven the car yet as we are waiting per advice. We would use the service again.

Beth H

NV - 5415 S Decatur Blvd, Las Vegas - 6/19/14

Always enjoy service here. Friendly and professional

Casey R

NV - 5947 Boulder Hwy, Las Vegas - 6/19/14

Thomas, Richard (GEICO), Rob, and the rest of the staff at Gerber Collision were awesome! From the first call I made clarifying the location (and being provided great directions, I knew Gerber was different. When I walked into the shop that first day, the entire staff treated me with courtesy, respect, and like I was important and a valued customer. It was great! I particularly appreciated the updates, initially from Rick and then from Thomas; these updates kept me posted as to the status of the repair. As I was driving away from the lot, one of the hoses popped off and I knew something was wrong; well, I pulled over, called Thomas and both he and Rob drove to my location and fixed the problem. They were great; no issues, no hassle, just "we'll be there immediately" Together they put the hose back on, Rob drove the car back to ... the garage, and then the crew at Gerber fixed the problem and they ensured everything was fixed and then test drove it to make sure it was A-OK. It is and I am one happy camper. Gerber is the company I will recommend to anyone who needs an auto repair specialist. They are amazing the the work is unparalleled. Thank you Gerber! read more

Darralyn W

NV - 5947 Boulder Hwy, Las Vegas - 6/18/14

Excellent experience. Quick service, and the rental car service onsite is a huge plus! Customer service was outstanding.

Raul B

NV - Mobile Glass Services - 6/16/14

Kris S. replaced our windshield on June 12, 2014. He did an excellent job and was very friendly and helpful. His instructions on what to do about the new windshield were clear and easy for us to understand. Good job!

Donald S