New York Feedback

NY - 921 N 4th St, Olean - 6/8/23

I first had my estimate done on May 22, 2023. I was called on June 5, 2023 that my parts were in so I dropped it off on that same day. I was just called on June 8, 2023 that my car was done and ready to be picked up. My son used a different company and it took 31 days for him to get his car back. So if I or anyone else I know need collision/body work done I am referring them to Gerber Collision for sure.

Sherry G

NY - 1690 Manitou Rd, Greece - 5/18/23

Great service! Was kept up to date on texts where they were at repairing my car. Kyle was extremely helpful explaining what was done to repair damage. Very professional, friendly, courteous service by all I came into contact with there. Would definitely recommend friends and family to go there for service.

Mary Ellen M

NY - 2111 Empire Blvd, Webster - 5/14/23

I was very satisfied with the work that has been done on my car!! I got calls every other day about any updates on my car as well as when I'm gonna get my car back!!! They were fast and very good communicating with me and it only took a week for them to do everything which was amazing!!!! Definitely recommend!!!!!!!

Katherine C

NY - 1177 Fairport Rd, Fairport - 5/10/23

Matt Savage was excellent with my service this week. When I pointed out a problem, even though it was closing time, he stopped and fixed it to my satisfaction. Excellent customer service!

Erin B

NY - 2441 Niagara Falls Blvd, Wheatfield - 5/4/23

good Job

John S

NY - 1143 Ballston Lake Rd, Ballston - 5/4/23

Excellent job. Mike kept me up to date on all aspects of repair and I have a wheel cover on backorder that they will install when comes in. I appreciate all the work and my truck drives perfectly. Alignment was great and paint was great.

Marianne R

NY - 18288 US 11, Watertown - 4/28/23

They were very pleasant, professional,,they did exceptional work on my jeep always called twice a week with updates on the progress on the jeep. And it was done in a very timely manner. I would recommend them to anyone.

Mary B

NY - 131 Philo Rd W, Horseheads - 4/27/23

Brian Shaffer was very helpful with questions and getting the truck cab in to fix, sandblast and paint. Received several phone calls letting us know the status on the cab.

Joe F

NY - 2562 NYS Rt 332, Canandaigua - 4/26/23

The service staff, Shawn K. and the greeter were friendly, knowledgeable and kept me up to date with the work that needed to be done, parts, how long it would take and any delays. Most importantly, Gerber Collison and Glass did an excellent job on my Blazer. Thank you ALL!!

Kristine S

NY - 15 Elmgrove Park, Rochester - 4/25/23

They were great. Very fast and efficient. I would definitely come back!!

Nevaeh M

NY - 86 W Broadway, Oneonta - 4/25/23

Quick, Painless, and Professional

jay a

NY - 2562 NYS Rt 332, Canandaigua - 4/19/23

I wanted to recognize Jen at the front desk and my Estimator, Shawn K. for exemplary service this morning. Not only were they professional, kind and courteous, they were very knowledgeable. I would highly recommend using them if you need a repair.

David P

NY - 15 Elmgrove Park, Rochester - 4/14/23

Prompt, professional service. Everyone was courteous and informative. The work was exceptionally well-done. Additionally, the car was washed, the interior vacuumed and the tires were buffed. We won't go anywhere else for collision service.

Donald Y

NY - 1143 Ballston Lake Rd, Ballston - 4/11/23

Big Thanks to Ben for following through and doing a spectacular job on our RAV 4 back to like new, and thanks to all the folks at Gerber in Ballston for super job and service.

Diane J

NY - 1690 Manitou Rd, Greece - 4/10/23

The customer service was outstanding. Plenty of updates on my car and the fix was well done.

Jeff E