New York Feedback

NY - 15 Elmgrove Park, Rochester - 4/5/23

Car looks great!

Cynthia M

NY - 131 Philo Rd W, Horseheads - 3/31/23

Fast and easy process!!! The staff were fantastic and very helpful and welcoming. My vehicle got assessed quickly and was able to schedule appointment for repair the following week. Car rental met me at the shop. My vehicle repair was completed on time as they estimated. Picked it up and left keys for the rental right there. Everything was very smooth. And the paint looks great; like new again!

Hanna C

NY - 15 Elmgrove Park, Rochester - 3/28/23

Excellent communication throughout the entire repair process.

Jonathan A

NY - 15 Elmgrove Park, Rochester - 3/27/23

The work done was great! I appreciated the communication during the whole process. It was easy to get a rental car. Having my car cleaned when I picked it up was an added bonus!

Philip G

NY - 2562 NYS Rt 332, Canandaigua - 3/19/23

Professional and courteous. Did a great job and kept posted with any updates that arose . Thank you

Michael

NY - 1690 Manitou Rd, Greece - 3/15/23

Five stars is not enough courteous, easy to talk, knowledgeable, thoughtful. Did a wonderful job on my car. I highly recommend them.

Yvonne O

NY - 2 Railroad Ave, Victor - 3/15/23

The customer care was excellent throughout the entire process. They were able to schedule the repairs for the following week after agreeing to the estimate. The car was ready on time and they even detailed the interior. I am 100% satisfied and will definitely recommend them to others.

Emily M

NY - 638 W Genesee St, Syracuse - 3/12/23

Customer service was fantastic and the mechanics did a great job on my vehicle. Would recommend family and friends to this particular body shop.

Lewis S

NY - 2 Railroad Ave, Victor - 3/8/23

Simply the best company around. From start to finish!!!!!! Would highly recommend.

Lance N

NY - 1690 Manitou Rd, Greece - 3/6/23

Gerber stayed in touch and was forthcoming with updates.

Susan H

NY - 601 Erie Blvd W, Syracuse - 2/27/23

Excellent work!

trevor w

NY - 15 Elmgrove Park, Rochester - 2/25/23

We were VERY PLEASED with the repair work done on our 2013 Kia Optima. Daniel C. kept us informed, the office staff were polite and very courteous, if anything, the office personnel told us a wrong date for pick-up which made us abit mad, but the actual work done was extremely well done. So super thanks to those actually working on our car. Using Hertz right there was extremely convenient. Thank you for a job well done.

Joan F

NY - 1143 Ballston Lake Rd, Ballston - 2/24/23

Mike and his team did awesome! My car looks brand new. He also did great job at keeping me updated throughout the whole process. Very happy customer here!

Ashley S

NY - 15 Elmgrove Park, Rochester - 2/23/23

The Service at Gerber was phenomenal! They are friendly, helpful and knowledgable, send updates periodically and very prompt with fixing my car, it only took them 1 day.I really appreciate how they cleaned my car, it looks brand new! Thats how service should be. I will use them in the future but hopefully wont have to.

Kara D

NY - 18288 US 11, Watertown - 2/23/23

Absolutely great service! I was never left wondering how much longer my car would be and I greatly appreciated how they left my car so clean on the inside! I would highly recommend to anyone looking for repairs.

Mikayla K