New York Feedback

NY - 2 Railroad Ave, Victor - 10/28/22

Great service, kept in the loop, awesome people! Highly recommend Victor NY Gerber Collision. ML

Marianne L

NY - 130 Orchard Park Rd, Buffalo - 10/28/22

exellant service kept me up to date tru texts weekly very professonal i was very satisfied with their work

ronald l

NY - 131 Philo Rd W, Horseheads - 10/27/22

In my experience Gerber is the best. The repairs to my truck were excellent. I can't express my delight in their work and professionalism. They kept me informed every step of the way. The only thing that delayed the process was getting the parts for the repairs which was from no fault of theirs. I want to thank everyone involved with the repair of my truck and wish I could have given something back for their hard and diligent work to get me back on the road. Thank you so very much for the experience.

Walter M

NY - 1143 Ballston Lake Rd, Ballston - 10/26/22

Thanks for the amazing service. It was so nice to come back to a clean car.

John L

NY - 1690 Manitou Rd, Greece - 10/21/22

Very,very,very pleased !!! Haven't had service like this ever. Amy kept me informed as to the progress of the repair daily via voice mail. Not only was the repair like new, they even cleaned the interior of my vehicle.

Samuel P

NY - 1690 Manitou Rd, Greece - 10/19/22

Once we were scheduled to leave our vehicle, the car was returned within 3 days. The damage from a rear end collision was not too extensive. However, with the pristine repair, our car looks like new. Linda

Linda R

NY - 18288 US 11, Watertown - 10/18/22

Friendly, the best customer service! Professional, my car looks amazing and the detailing was a pleasant surprise!

Darcy E

NY - 86 W Broadway, Oneonta - 10/18/22

Second time I had by car repaired here never disappointed. Pat is very friendly. Both times repairs completed when promised.

JoAnn P

NY - 2111 Empire Blvd, Webster - 10/15/22

After fighting with the insurance company for months, all I wanted was to get my van fixed. Everyone at Gerber was polite and helpful, from the receptionists to the repairmen. They dealt directly with the insurance company for me so I could take care of everything else. When the Gerber employees found out we wouldn't have a vehicle big enough to carry our four kids for the length of the repair, they prioritized my vehicle and did a two week estimated repair in 5 days. On top of that, they COMPLETELY CLEANED the inside of my van. This is a tall order for a van that carts around four young kids. I could not be happier with the repairs they did and would absolutely recommend them!!!

Sam L

NY - 18288 US 11, Watertown - 10/13/22

Very caring people and keeps you informed as your car is repaird

Jackelyn B

NY - 1500 Niagra Falls Blvd, Tonawanda - 10/11/22

Great service, they made it really easy for me and went above what I was expecting. When my rental was about to be up, one of the ladies called them for me to tell them that wasn't the right date on the agreement. I work crazy hours so, it was nice not to have to deal with that. Everyone is super friendly.

Anjolie I

NY - 328 Grant Ave, Sennett - 10/3/22

Great service and wonderful staff!

JULIE B

NY - 7000 W Main Rd, LeRoy - 9/30/22

I was very impressed with Gerber Collision. My car was an absolute mess and I can't even tell that anything was wrong. They did a fantastic job rebuilding my car and Jennifer was constantly keeping me up to date on it's progress and was terrific explaining every detail to me. For the amount of damage I was pleasantly surprised on how quickly my car was finished. I will definitely recommend Gerber Collision to my friends & family. Thank you for your excellent workmanship!

Deborah S

NY - 15 Elmgrove Park, Rochester - 9/28/22

Hello everyone :) I wanted to take this opportunity to publicly acknowledge Mr. Kyle. From the first day my vehicle was brought to Gerber, he provided me with updates on my vehicle at least 2x weekly. He was always willing to listen to me and was very knowledgeable of his field of work. Kyle welcomed me with a warm smile and was compassionate and understanding. If the world had more Kyles' , it sure would be a much brighter place to live in!! I appreciate him and I surly hope you folks value him because his shoes would be extremely hard to fill!!! WAY TO GO KYLE, YOU ARE GERBERS' SHINING STAR...MINE TOO!!!!!

Angelika Marie A

NY - 15 Elmgrove Park, Rochester - 9/28/22

For this to have been a bad accident my guy took great care of me. I didn't have to worry about anything. I was handled with lots of care and I appreciated it very much.

LaChaundra R