New York Feedback

NY - 2 Railroad Ave, Victor - 1/10/22

Gerber Collision exceeded my expectations and made the process seamless! I would highly recommend and I am completely satisfied. The inside of my car was even detailed, what a great surprise!

Antoinette D

NY - 3820 Union Rd, Cheektowaga - 1/10/22

I dropped off my car on December 15. I had a rental almost immediately. They kept in contact with me as to how the repair was coming. When the car was finished I went to pick it up and it was beautiful. I'm very happy.

Mary C

NY - 107 W Main St, Amsterdam - 1/10/22

Very happy with all interactions with the staff. Repair /bodywork was done in a timely manner.

AME D

NY - 328 Grant Ave, Sennett - 12/26/21

Very easy to work with and conveniently located across the street from Enterprise Car Rental

Gloria S

NY - 1500 Niagra Falls Blvd, Tonawanda - 12/20/21

Thank you for fixing my car!! I had drove my car into a rock not too long ago. Just a stupid and very tiny mistake that was incredibly stress inducing. The car had a minor dent in the front bumber and a scratch right above where the right headlight was located. Gerber took my car off my hands, let me go on a little vacation where I didn't need to think of driving, and when I returned it was like I had just picked up a brand new car from a dealership. I was so relieved and happy I could have cried. This is just in time for Christmas and one less thing I have to worry about. It looks beautiful inside and out. Thank you Gerber!

Erica T

NY - 1177 Fairport Rd, Fairport - 12/16/21

I brought my car in for an assessment after a collision. The gentleman who helped me out 12/15/21 was so pleasant, helpful and explained everything. What a great experience!

Jennifer G

NY - 1301 Ridge Rd E, Rochester - 12/12/21

Unfortunately this is not our first experience at this shop but they always do a great job. Kevin was really good at keeping us updated and making sure we were satisfied. I have and will continue to recommend them. I am an insurance agent and never hesitate to recommend this shop. Nancy

Nancy K

NY - 1301 Ridge Rd E, Rochester - 12/10/21

Excellent service, truck repair was good as new! Cleaning of the truck was most excellent, truck hasn't been that clean since I purchased it! Did not expect that bonus add on! Will definitely use Gerber if ever needed again.

Robert M

NY - 18288 US 11, Watertown - 12/7/21

Very impressed with the friendliness and professionalism of the entire staff at Gerber in Watertown. The gals at the front desk were super, doing what they could to make sure I did not wait long for service. Josh was very thorough through the estimate process and explained every detail of what he would be fixing and assured me that they would be looking for any further damage once my Traverse was in the shop and torn apart. They were able to get the approval of my insurance and scheduled the service promptly. I appreciated the text updates and was truly surprised on the cleanliness of my vehicle when I picked it up. Not only was the outside of my Traverse spotless, but the inside was detailed as well. What a great experience! I would absolutely recommend Gerber of Watertown to all of my friends and family!!

Michelle S

NY - 1143 Ballston Lake Rd, Ballston - 12/7/21

Entire process went smoothly - from the time I checked in to the time I picked up my car. The workmanship was superb! I would highly recommend Gerber to anyone looking to repair damage to their car.

Cindy M

NY - 1177 Fairport Rd, Fairport - 12/3/21

Excellent work done on my car...looks brand new!

Daniel

NY - 86 W Broadway, Oneonta - 12/1/21

Great job

Georgia S

NY - 1500 Niagra Falls Blvd, Tonawanda - 11/30/21

They kept me informed on the status of my repairs daily, they finished by vehicle sooner than the target date, and the work they did was phenomenal!

Lisa N

NY - 15 Elmgrove Park, Rochester - 11/23/21

I appreciate the high quality and attention given to both me and my car. Dan kept me promptly informed and explained every step of the process. My husband passed away in September and this was my first solo in car repair. I appreciate the great service.

Diana R

NY - 280 Monroe Ave, Rochester - 11/22/21

Excellent customer service and collision work. Thank you Gerber Collision. I will refer customers if I know someone who needs collision work.

Christine M