North Carolina Feedback
NC - 201 Maynard Crossing Ct, Cary - 9/28/17
Our experience with this shop has been great. Everyone we met here is professional. We have been dealing directly with Gail and John. They have been incredible abut keeping us up to date on everything. We appreciate the way they do business and believe our car will come back to us looking great. We have our own business, so we understand the importance of good customer service, especially having grace under pressure. Gail has that !
NC - 212 Old Salem Rd, Morganton - 9/28/17
I could not have asked for any better service after my car accident. It was already a very stressful situation to be without my car for several weeks, but Tamara and Brian were always available to answer any questions or concerns I had. And as promised I always received updates twice weekly. I would strongly recommend Gerber Collision and Glass to anyone dealing with a collision issue. I would give them a 5 star rating!!
NC - 8813 Ice Dr, Raleigh - 9/28/17
Fantastic repair after an auto accident! My car looks brand-new! Thanks for a job well done!
NC - 201 Maynard Crossing Ct, Cary - 9/27/17
Gail, Lee, Jamie, and the entire team at Gerber Collision and Glass made the bad experience of damage to my car a thing of the past. Gail was wonderful, and she wasted no time getting my car in for the work. I called several times just to check on the status of my car, and she never made me feel like a pest. She was always reassuring, informative, and friendly. The others I spoke with (Lee, Jamie, and one other young man whose name I don't recall) were all very kind, supportive, and always had time to check on the progress of my car. When I went to pick it up, they went out of their way to get it ready before rush hour; and the car looks new again! I couldn't be more satisfied. Gerber in Cary NC is first rate. I highly recommend them.
NC - 111 Commons Dr, Mooresville - 9/27/17
The service was exceptional. They even cleaned out the inside of my vehicle. It looks brand new. Couldn't be happier!
NC - 255 E Parris Ave, High Point - 9/26/17
Great service, fast and professional!
NC - 8813 Ice Dr, Raleigh - 9/25/17
Our Toyota Dealer, Fred A., recommended 2 places for body repair and I only checked with one of them, Gerber. Very attentive customer service from the start. Gus was great; took time to listen and was patient with my accident story. I didn't have an appointment for an estimate, but Randell was out with me to the car in just a few minutes. A detailed oriented young man, as I am as well, and took the time to look over the Prius thoroughly. Communications with AMICA and Gerber were excellent, and the car looks brand new. Our appreciation to everyone involved for a job well done. Thank you.
NC - 804 Salisbury Rd, Statesville - 9/25/17
Very nice work. I am completely satisfied.
NC - 1140 US Hwy 70 SE, Hickory - 9/23/17
Excellent service, updates on progress, FANTASTIC FINISHED PRODUCT (results). Excellent personalized service from Daren R!! My WHOLE experience with Gerber was excellent. Thanks again!
NC - 111 Commons Dr, Mooresville - 9/23/17
Kacy and all the associates at Gerber were attentive and professional. We were kept up to date as to the progress of our vehicle with estimated time for pick up a day earlier than expected. It was nice to have a rental car company next door who works well with Gerber. We will definitely return if we have further needs!
NC - 2460 W Roosevelt Blvd, Monroe - 9/23/17
The collision center was awesome. Loved that they detailed the outside of the vechile. The vechile was only 6 weeks old and had a visit to upstate NY, only thing that would have been super over the top would have been a vaccine inside. Do not get me wrong loved the service and got more then I expected, great service. High 5!
NC - 201 Maynard Crossing Ct, Cary - 9/21/17
Ms. Gail and the whole crew, including the guys in Chapel Hill : BEST CUSTOMER SERVICE EVER!! I am very happy with the results. Thank you guys for everything! #1 repair shop!
NC - 111 Commons Dr, Mooresville - 9/21/17
Very quick but quality work, and they kept me updated every step of the process. They even stayed late past closing so I could pick up my car even though I said I'd be ok getting it the next morning. Great customer service!
NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/20/17
this is the second time that Gerber Collision has SAVED my car. Their work is excellent and their service is double excellent. From the front desk, to the estimators, to the staff on the floor, everyone tries their best to make the client happy. And Charlie is the best!!!
NC - 201 Maynard Crossing Ct, Cary - 9/20/17
The person (Gail) at the reception desk made my day! She's very friendly and helpful. She took care of all the things necessary, including calling the rental company. The car check in did not take more than 5 minutes. I was picked up by the rental company another 5 minutes later. That's customer service! Thanks Gail!
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