North Carolina Feedback
NC - 712 Sunshine Way, Greensboro - 7/26/17
Everything went smoothly. Repairs were professionally done on time. Office staff were very competent and helpfull. They even made the arrangements for us to be picked up by Enterprise car rental. Overall, the experience was as pleasureable as that sort of thing could be.
NC - 1426 S Miami Blvd, Durham - 7/26/17
excellent service.. Brad was wonderful - kept us updated and had the car back earlier than expected. Will use again!!
NC - 5130 Raeford Rd, Fayetteville - 7/25/17
I was in a fender bender and selected this shop based on reputation and referral from a co-worker. The initial estimate came in at a fair and comparable amount with an expected delivery date that fit my schedule. After going back and forth with parts suppliers, and waiting longer than expected the shop was able to deliver my car. Sometimes people accept lesser quality to meet deadlines. Not Nate and the staff at this Gerbers Collision. They kept my car and explained that it wasn't done to their standard. They returned parts that were sub-par and made suppliers rush the replacement parts in to lessen my wait. The repairs are top notch and it is good to know that some places still stand by their work. I would always rather wait extra time but get a product that is done to standard. This shop has very high standards and I will be ... read more
NC - 1429 Mechanical Blvd, Garner - 7/25/17
My experience with this Gerber Location was awesome! Jennifer was very kind and very knowledgeable from the beginning. She walked me thru every step of the way. I received timely texts and phone calls from her to continuously update me on the status of my auto repair. Molly at the front desk was also very nice to work with! She always had a smile on her face and was very pleasant. My car was returned to me washed and in great shape! I was extremely impressed with the quality of work done. I wouldn't hesitate to use Gerber again and would also recommend them to friends and family.
NC - 111 Commons Dr, Mooresville - 7/24/17
Quick service and looks brand new!!!
NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/23/17
Gerber people were very accommodating during this stressful time in my life. Two accidents one after the other after being driving for over 14 years without any accident. If I ever need service on my auto again, I will not hesitate to use them and recommend their service. PR excellent.
NC - 13516 Old Statesville Rd, Huntersville - 7/21/17
Great job, kept me posted on progress entire time and completed the work earlier than promised. Excellent job.
NC - 8813 Ice Dr, Raleigh - 7/21/17
Very good work, Caring customer service, would give them ten stars not 5
NC - 1140 US Hwy 70 SE, Hickory - 7/21/17
Good work and received my repair back earlier than expected. Very satisfied.
NC - 1426 S Miami Blvd, Durham - 7/21/17
I received excellent service from Gerber Collision and Glass on Miami. The repairs were done swiftly and professionally. Brad and Kate were extremely nice and helpful. Highly Wreck-ommeneded!
NC - 1429 Mechanical Blvd, Garner - 7/20/17
Jennifer was knowledgeable kept me up-to-date at all times very easy to deal with him very accommodating I would recommend Grover to anyone and I would tell them to ask for Jennifer
NC - 212 Old Salem Rd, Morganton - 7/20/17
Very quick and good work, customer service and communication was excellent
NC - 3506 Bragg Blvd, Fayetteville - 7/19/17
Joe did an outstanding job. He was very knowledgeable, polite and focused on customer service. As an owner of multiple businesses I appreciate great talent. My advice to you would be to continue to groom and support him before another corporation steals him away...Thank you,
NC - 8813 Ice Dr, Raleigh - 7/19/17
From the moment I called, Loretta was so pleasant and helpful. Upon arrival, the waiting area is clean and comfortable with candy, tea and coffee. Enterprise picked me up immediately. Rebecca is knowledgeable and spot on with her estimate and delivery time. I love the text updates throughout the repair process. My car was delivered sooner than the promised time. Gus was so pleasant when I arrived to pick up my car. My car looks brand new. I highly recommend Gerber Collision. They are the best!
NC - 5130 Raeford Rd, Fayetteville - 7/19/17
Terry and Nate did a fantastic job!!! Gerber customer service is top notch.
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