North Carolina Feedback
NC - 1429 Mechanical Blvd, Garner - 7/13/17
Jennifer was amazing with all the trials she and I were put through in getting my car back. If it was not for her, I would never come back after having to come back 3 times in a couple days because the technicians that fixed my car did not check to make sure things were working properly. She went above and beyond to make sure I was happy and went out of her way to make this ok. You do not come across that very often these days and she deserves to be commended for her professionalism and attitude. She is the only reason I will come back to Gerber if something happens again. Please make sure you take the time to appreciate having someone with integrity and that level of quality working for you. Rare.
NC - 5130 Raeford Rd, Fayetteville - 7/13/17
great customer service. professionally installed
NC - 1140 US Hwy 70 SE, Hickory - 7/13/17
Exceptional Service, especially Suni and Tim. Exceptional quality on my repair. Well Done.
NC - 201 Maynard Crossing Ct, Cary - 7/11/17
Thanks Ms. Gail for your amazing customer service! I highly recommend this location.
NC - 712 Sunshine Way, Greensboro - 7/11/17
My car was hit while parked in front of my home and was undrivable. Having never dealt with a situation like this before, I spoke with my Insurance Company, who provided me with multiple collision repair locations. I called Gerber Collision & Repair. Jamie was very helpful from the beginning. In fact, it was the customer service she provided from my initial phone call that was the deciding factor in selecting Gerber Collision & Glass. It turned out that my car was deemed a total loss; however, both Jamie and Ryan were very helpful throughout the entire process. Ryan explained the damage done and Jaime was very helpful in speaking with the insurance company, as well as being very quick to follow up with me. I appreciate their help and the great customer service. Thank you!
NC - 1429 Mechanical Blvd, Garner - 7/11/17
Jennifer was awesome every step of the way! She was so nice and kept me updated through the whole repair process. I would highly recommend Jennifer at Gerber Collision in Garner.
NC - 2821 Capital Blvd, Raleigh - 7/10/17
Amazing place to go get your car repaired, they keep you updated with every move they make and even with an update with the status of the repair status, amazing customer service and polite employees, loved it there and would recommend it to everyone!
NC - 1429 Mechanical Blvd, Garner - 7/8/17
Thomas was very helpful and informative throughout the whole process.
NC - 8813 Ice Dr, Raleigh - 7/8/17
The staff was extremely professional and prompt. They went out of their way to ensure that the repair was done in a timely and efficient manner. They provided regular updates and were very understanding. I would definitely recommend Gerber Collision!
NC - 1429 Mechanical Blvd, Garner - 7/7/17
Jennifer was awesome with every step of the way. She guided me through the whole process and had my car in and out of the shop. Best customer experience I have ever received.
NC - 1426 S Miami Blvd, Durham - 7/7/17
Excellent customer service. Truck was repaired perfectly and in a timely manner.
NC - 1426 S Miami Blvd, Durham - 7/7/17
Vehicle - Hyundai Sonata 2013 Technician - Brad I went in this morning on July 7th due to a very noticeable scratch on my car on the front passenger side. I did not recall scraping against anything, so my first thought was maybe it was vandalism and someone had possibly keyed the car. Brad was the technician that helped me. I came in for a quick assessment and cost estimate with no appointment and Brad was amazing. He told me he thought it was something very minor and superficial. He determined that it was not vandalism. He actually buffed out the scratch on the spot. He was very diligent and helpful and provided excellent customer service. I couldn't even see the scratch after he was finished. He did an awesome job and I will definitely continue to use this location and as well as recommend Gerber to everyone I know. Again, Brad was ... read more
NC - 111 Commons Dr, Mooresville - 7/6/17
Great service from Kasey and team. She did an excellent job of working with our schedule to get car repaired while we were on vacation. And keeping us updated on the status.
NC - 13516 Old Statesville Rd, Huntersville - 7/6/17
Their service was excellent. Our Estimator Amanda N. kept me informed as to their progress and she was very helpful throughout the entire process. All employees I dealt with were very helpful and friendly, it was a very good experience.
NC - 1429 Mechanical Blvd, Garner - 7/6/17
Jennifer in Garner was so kind and thoughtful. She walked me through the process. I felt at ease right away. Thank you Jenifer
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