North Carolina Feedback
NC - 1978 S New Hope Rd, Gastonia - 12/28/23
top notch people. excellent communication . i was kept posted of progress and vehicle was ready on date promised. would highly recommend
NC - 111 Commons Dr, Mooresville - 12/27/23
2022 Wagoneer..rear end damage. Excellent communication from beginning to end. Stan and others at this location were always so friendly and seemed genuinely concerned about me as a customer and my vehicle. The work was done to my satisfaction and amazingly completed days before promised. This was a real surprise considering that it was in the middle of Christmas holidays. I would definitely recommend them to anyone needing body work on their vehicle. 5 STARS !
NC - 111 Commons Dr, Mooresville - 12/27/23
Finished two weeks early
NC - 2224 N Marine Blvd, Jacksonville - 12/26/23
I have had the misfortune of using Gerber Collision FOUR times in the last few years. I promise you none of the incidents were my fault - one involved something being dropped off the Brooklyn Bridge (true story) - and I just kept going back to them for my service. I am from another generation where people cared about others and always tried to do the right thing. Sadly, that seems to be lacking in today's society. But the people at Gerber Collision are amazing! From Dewayne to LaShonda to Kayla - they kept me up to date on the repairs, they even had Eric drive me home after dropping off my vehicle so I wouldn't have to hire an Uber! When I picked up the vehicle, it was spic and span! Inside and out. They even painted the inside of my gas cap! AND, when a defective part was discovered, they honored their warranty - and they wll do so as ... read more
NC - 804 Salisbury Rd, Statesville - 12/19/23
After a deer hit my car, I chose the Statesville,NC location of Gerber Collision because it was one of my insurance company's preferred providers. From start to finish, the process was smooth, and I knew where my vehicle was in the repair process. Amelia did a great job walking us through the initial process and was able to transfer us to the Cornelius location to get a faster repair. Jessica made sure our paperwork was in order. David helped us out when there was an issue with the repair while we were in Charleston, SC. He set us up with the Charleston, SC Gerber Collision and went above and beyond our expectations in letting us know the next steps to get the issue resolved. I appreciate his genuine concern in making sure my vehicle was safe to drive. I highly recommend this location, the Charleston location, and Gerber Collision as a ... read more
NC - 111 Commons Dr, Mooresville - 12/12/23
The team did a great job! This is my wife's pride and joy and your team exceeded her expectations!
NC - 111 Commons Dr, Mooresville - 12/12/23
Always excellent service and Work from this location.
NC - 13516 Old Statesville Rd, Huntersville - 12/10/23
Great customer service and quality work.
NC - 562 US Hwy 70 W, Havelock - 12/8/23
These guys are great! They did a beautiful job repairing my car, kept me informed during the process, and finished it faster than anticipated. Subsequently, I had a slight problem and they were so responsive, bringing it in quickly, diagnosing the problem, and taking care of it, plus explaining it all to me when they finished. I would certainly use them again if the need arises.
NC - 2821 Capital Blvd, Raleigh - 12/5/23
Super service! Very accommodating to our time schedule!
NC - 111 Commons Dr, Mooresville - 12/5/23
Nice people Great service
NC - 111 Commons Dr, Mooresville - 12/4/23
Very knowledgeable and friendly staff who explained everything and worked with us closely. Great communication and updates on the progress of the repairs.
NC - 111 Commons Dr, Mooresville - 12/4/23
The service was fantastic. I received 2 calls per week giving me precise updates. They were able to complete repairs 2 weeks before the original sue sate. I would highly recommend them for anyone in need of collision repair.
NC - 6013 Victory Lane, Concord - 12/3/23
Exceptional service. Got me in right away and communicated through entire process. Car looks like new. Highly recommend!
NC - 2600 Jefferson Davis Hwy, Sanford - 12/2/23
Very friendly and kept me informed with progress of repairs.
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