North Carolina Feedback

NC - 111 Commons Dr, Mooresville - 10/20/23

Caleb M was so professional he kept me informed and updated daily. Would recommend him to anyone

TONYA B

NC - 111 Commons Dr, Mooresville - 10/19/23

The entire staff that I dealt with during this process were great. Inside was really clean and pleasant. They actually finished my SUV ahead of the promised date. The day I picked it up, Stan walked out with me and went over everything that was done. I am very pleased my experience at Gerber Collision & Glass, and would highly recommend them to friends.

Angela S

NC - 120 Sandy Ave, Southern Pines - 10/18/23

The employees at this location are truly amazing and always have a great attitude I'm very pleased with their work and the lady in front lobby made it all so easy hopefully I never need them again but if i do this will be my location thank you for making this all work out

Amanda P

NC - 1978 S New Hope Rd, Gastonia - 10/15/23

Great service, car returned completely repaired, kept in contact on timelines, took care of informing insurance company regarding rental car, friendly service. Would definitely recommend them.

Lynn L

NC - 111 Commons Dr, Mooresville - 10/12/23

The communication was on point, I like the daily updates via text. The car looks amazing. Thank you.

Mark Z

NC - 6701 E Independence Blvd, Charlotte - 10/12/23

The team was very helpful from the first day and was thorough in explaining the work effort. There was good notifications via their text messaging system that kept me informed of the progress. The work was done 4 days before the estimated repair date which was great. Was very satisfied with the repairs. I'd recommend Gerber Collision and glass to anyone looking for options to collision repairs.

Cristhian A

NC - 111 Commons Dr, Mooresville - 10/12/23

Caleb is the best! My car got some scratches on the roof, and I visited their Mooresville facility this past Monday for an estimate. Even they were fully booked, Caleb was willing to give it a look. To the end, he even buffed the car for me. Cannot be more grateful to him!

Y T

NC - 212 Old Salem Rd, Morganton - 10/10/23

Excellant service and communication

Marie B

NC - 246 Beacon Dr, Winterville - 10/9/23

Great service! The personnel at this facility were professional and have great customer service. My car repairs were completed in a timely manner, while providing updates every step of the way!

Danasia W

NC - 1140 US Hwy 70 SE, Hickory - 10/6/23

My truck looks brand new and it was finished fast.

Derrick C

NC - 1510 Hooker Rd, Greenville - 10/3/23

Great communication and customer service

Stacey G

NC - 3506 Bragg Blvd, Fayetteville - 10/2/23

They sent a survey for Gerber collision and Auto Glass to my phone and I made a mistake and didnt understand the question till I went to the other question but there was no back button to go back. Gerber collision and Auto Glass in Fayetteville on Bragg boulevard did me good is there any way that you can resend me the survey that you sent to my phone 910-301-4528 so I can redo it again because they were the best and I don't want them to get a low score or low rating for my mistake.and I want to redo the survey. Don't give them a low rating because of my mistake.

Cynthia H

NC - 11537 US Hwy 70 W, Clayton - 9/29/23

You are awesome !!!! Very easy to work with and even more of a perfectionist than I am!!! Very happy with the work you've done for me on my Lexus!!!!

Gina S

NC - 1426 S Miami Blvd, Durham - 9/29/23

They did a great job repairing my car. Everyone was very polite and kind. My car was finished sooner then expected.

Jennifer H

NC - 11537 US Hwy 70 W, Clayton - 9/26/23

They communicated above my expectations. They used good judgement that I felt was honest when helping me with a specific option decision. I did ask for windshield repair while it was there, and I think they forgot it; however, I got a coupon for Glass America inserted in the service packet. Thinking about using insurance for that too now. I will return to that location, actually hope not, if I hit another deer. They're good folks.

STEVE B