North Carolina Feedback

NC - 8813 Ice Dr, Raleigh - 1/22/16

The repair looks nice, it was returned clean and finished a day early.

Larry

NC - 8813 Ice Dr, Raleigh - 1/21/16

I had a flat tire today and Leon changed my tire for free. What a blessing. Random act of kindness. Thank you!

Keva C

NC - 8813 Ice Dr, Raleigh - 1/21/16

All personnel were efficient, professional and friendly.

Peter F

NC - 8813 Ice Dr, Raleigh - 1/21/16

WOW! Excellent customer service. And I would like to personally thank Terry H. for taking time out of his busy schedule to help me. He went over and above his job. Thank you!

Nina

NC - 8125 Market St, Wilmington - 1/20/16

Jason and Kirk were very good about keeping us informed. The repair took longer than expected due to unavailable parts. They were very gracious to offer us a rental due to the extended time it took to repair.

Debra R

NC - 13516 Old Statesville Rd, Huntersville - 1/20/16

My experience with Andrew from Gerber was great! He walked me through everything step by step, he called me with regular updates. When I did have a question he called me back promptly. I never felt I was out of the loop. Overall, I had a great experience and I'm very happy with their customer service. My car looks great. If needed, I would go back to Gerber no questions ask.

Craig H

NC - 13516 Old Statesville Rd, Huntersville - 1/19/16

The whole team from Gerber are really professional, friendly, focus customer driven. From the first moment when I entered the office, i felt like i am in good hands. The service-repair team and the customer service team doing a fantastic job!! Keep it always up!! I am definitely will recommended Gerber to all my friends and coworker,

Christian F

NC - 13516 Old Statesville Rd, Huntersville - 1/19/16

Andrew had Great follow-up.

James W

NC - 1429 Mechanical Blvd, Garner - 1/18/16

Molly and Sunny S. are excellent representatives of this company. Molly is always cheerful and factual. Sunny S.'s nickname for me is, "Mr. Service." They are always kind, considerate, courteous and true to their word. Their feedback is awesome and you can count on them dong exactly what they said. The workmanship of the repairs exceeds my expectations. As a Pastor, my schedule is always "tight." They work with me to make sure that we all are expecting the same outcome. I will always tell my friends of this special place to go when auto body work is needed. The employees will relieve your stress with their kind and considerate rapport. Thanks Team!

Rev. Saundra B

NC - 712 Sunshine Way, Greensboro - 1/18/16

The customer service was excellent at the Greensboro location. The repair work to be done on my car was explained to me in detail. The rear fender on my car was damaged and protruding which could possibly caused damage to other cars and created a hazard for runners and cyclist. Mallory, the service rep., said she did not want to see me driving the car with the protruding fender and asked the shop if they could fix it so I could drive safely until my scheduled time for final repairs. I got a repair estimate from another collision repair facility before I visited Gerber and they indicated they could not temporarily repair the fender. Gerber volunteered to fix it so I could drive safely. The final repair work was excellent and the car looks like a brand new car. Gerber is a excellent collision repair facility and I have recommended it to ... several friends. Thank you for the excellent customer service and repair work. read more

George F

NC - 2821 Capital Blvd, Raleigh - 1/18/16

Work was completed on time and with great attention to detail. The staff couldn't be more professional. Highly recommended.

Christine F

NC - 13516 Old Statesville Rd, Huntersville - 1/18/16

Repairs were made on time, with apparent accuracy and quality, and delivered as promised.

Beauford H

NC - 8813 Ice Dr, Raleigh - 1/18/16

Amazing work and customer service!

Jacqueline K

NC - 801 N Main St, Holly Springs - 1/17/16

I cannot fault my experience with your body shop and the personnel I interacted with while my vehicle was in for accident repair in December. I appreciated the updates I received as the repair to my vehicle was in progress. Great job, Guys!!!

Craig A

NC - 8813 Ice Dr, Raleigh - 1/16/16

Nicest people I have ever worked with. Very polite and efficient.

Elliott V