North Carolina Feedback
NC - 801 N Main St, Holly Springs - 9/30/15
The staff was very courteous and helpful. The kept us informed as to the repairs on our vehicle. When we picked it up the technician walked us out and explained everything that was done and let us know that if there were any problems, we should not hesitate to call. That is wonderful customer service and the car looks great. They even cleaned it to look like new.
NC - 13516 Old Statesville Rd, Huntersville - 9/30/15
Rodney and the staff at gerber collision were great! The professionalism and results were awesome, along with the constant updating via text and phone calls about my vehicle. I highly recommend this location if you live in the Huntersville/Lake Norman area.
NC - 1429 Mechanical Blvd, Garner - 9/29/15
Very helpful and good clean repair
NC - 8125 Market St, Wilmington - 9/28/15
Great customer service, kept me updated and repaired my vehicle quicker than anticipated with great results.
NC - 2821 Capital Blvd, Raleigh - 9/28/15
Super helpful, very quick, made everything easy for me!
NC - 212 Old Salem Rd, Morganton - 9/28/15
Excellent service. Was given an update every day by text. That's going the extra mile. Very friendly service. Thanks for the good work.
NC - 801 N Main St, Holly Springs - 9/26/15
I like the professional and helpful attitude of all the people I dealt with. I did not like that the car set for far almost 2 weeks, waiting on parts, before the body work was done, and THEN sent for alignment. It could have been aligned with the old parts on it while it was waiting. I think they should work to get the car back to the customer as-soon-as-possible.
NC - 8813 Ice Dr, Raleigh - 9/26/15
Susan was wonderful during the whole process. She called me with the estimate and told me approximately how many days the repair would take. She also called to give an update on the car. Gus also walked me to my car with an umbrella as it was pouring outside the day my car was being picked up. The customer service was outstanding!
NC - 801 N Main St, Holly Springs - 9/24/15
Wonderful staff! Great customer service! Pam and Cliff were very knowledgeable, thorough and easy to work with.
NC - 6013 Victory Lane, Concord - 9/23/15
I was very impressed with the friendliness and professionalism of Gerber's Concord NC staff. They quickly and efficiently provided me with an estimate for the damage to my vehicle and helped submit the info to my insurance company. They also arranged a rental car for my use while waiting for the work to be done. They did exactly what they promised and I was extremely satisfied with the work performed on my vehicle. I thought the paint color might be difficult to match but Gerber did an excellent job. I will definitely recommend Gerber Collision to any of my family and friends who may need auto repairs in the future. And thanks for the phone and email updates!
NC - 2821 Capital Blvd, Raleigh - 9/22/15
I was very impressed with the quality of service I received at Gerber. Getting my car repaired at Gerber was a very quick and painless process. I would highly recommend Gerber to any friends or family that need collision repair.
NC - 712 Sunshine Way, Greensboro - 9/21/15
I am extremely pleased with Gerber's service and results. My estimator, Mallory M, was very helpful, kind, and courteous, always keeping me informed. Gerber actually completed work two days early. Gerber is my choice for collision and glass repair. It was a pleasure.
NC - 8125 Market St, Wilmington - 9/21/15
EXCELLANT BODY WORK
NC - 801 N Main St, Holly Springs - 9/20/15
My car has been side-swiped by a psycho and had a fair amount of damage. Not only Gerber do a great job fixing the damage from the accident, but they cleaned my car both inside and out. People were extremely polite, pleasant and a joy to work with! After the headaches with my insurance company and recent work on my house, it was a relief to find there truly are decent people out there that not only provide what they say they will, but the over deliver. While I hope I never need to go through this nightmare again, I would not consider going anywhere but Gerber for body work and paint!
NC - 801 N Main St, Holly Springs - 9/18/15
Great service I love that Kelly from Gerber would call me and keep me informed on the progress of my vehicle. This is by far the best body shop I have ever been to. I always tell my friends that this is the best body shop in wake county.
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