Ohio Feedback

OH - 8710 Twinbrook Rd, Mentor - 10/10/23

Really excellent service, including front desk and Patrick Moyer, the estimator, and several other people in the office. It took three plus weeks for Honda to deliver a back-ordered rear bumper, but Gerber kept me informed the entire time. Gerber has a good working relationship with Progressive, who handled the claim. (Progressive is not my carrier, but handled the claim directly with them as their insured hit me.) I am very happy with the final product, and would refer Gerber to anyone.

Daniel S

OH - 8710 Twinbrook Rd, Mentor - 10/6/23

Repair work done before estimated completion and below estimated cost. Very courteous service.

Stephen S

OH - 8710 Twinbrook Rd, Mentor - 10/6/23

Repairs done before estimated completion and below estimate. Very courteous service.

Stephen S

OH - 1151 W Bagley Rd, Berea - 10/4/23

Excellent service! The staff is professional, friendly and empathetic to my situation. Everything was explained to me. I was kept in the loop while repairs were being done. The repairs were done in a timely manner! My vehicle looks FANTASTIC! Thank you to all of the Gerber staff that interacted with me and worked on my vehicle! You guys ROCKED it!

Helga

OH - 3912 Youngstown Rd, Warren - 9/29/23

Excellent work, friendly staff.

Patrick R

OH - 8090 Southern Blvd, Youngstown - 9/25/23

Service was A+ and it was obvious that repairs were done with care and precision. I was very pleased and will recommend Gerber to anyone who needs repairs.

Rosemarie E

OH - 5130 Hudson Dr, Hudson - 9/22/23

John H, my estimator, was very nice as was the rest of the staff at the Hudson, OH, location. The damaged bumper on my 2011 Ford pick-up truck looks like new again. Upon pick-up, I was surprised and pleased that the interior of my truck had been cleaned and vacuumed in addition to the outside wash. Tire shine was even applied! I would not hesitate to use this location again for any future auto body needs.

Marsha D

OH - 2000 Pearl Rd, Brunswick - 9/21/23

Very happy with the repair and the quick turnaround. Most impressed with their customer service. I'm having new flooring installed and was unable to pick up my vehicle when it was finished. So they brought it to me!!!

Linda C

OH - 12444 Jefferson St, Perrysburg - 9/20/23

Thee best service of ANY company I have done business with!! Staff treated me like family, personable, knowledgeable super friendly. I was updated daily on progress. The work and care put into my truck was remarkable. It looks brand new! LOVE THIS PLACE!

Teresa H

OH - 1151 W Bagley Rd, Berea - 9/18/23

Body work on out Subaru Ascent was perfect. Work was done in a timely fashion and we were kept informed of the progress with our repair.

MMike S

OH - 8849 Columbia Rd, Maineville - 9/14/23

Excellent service and communication, Stephanie called and texted me with the repair status, couldn't be happier, Stephanie made a painful experience very pleasant. Thank you so much Steve

Steven W

OH - 4624 Aicholtz Rd, Cincinnati - 9/14/23

Gerber did a great job fixing our car and did it in a very timely manner, which we greatly appreciated! Thank You!

Marlene C

OH - 12444 Jefferson St, Perrysburg - 9/9/23

Fantastic service at this relatively new location. Ben (manager) was friendly, courteous and had great communication skills. Exec assistant at the desk was equally great. The service took a bit longer than expected but only because parts were not as available from Honda as we expected. Car came back immaculate...I mean...it looked NEW. I think(?) they even touched up a few knicks on the sides of the car (my damage was to the hood and grille). They detailed the whole car on return. Completely clean, inside and out. Not sure if that was standard, but it sure was appreciated. Highly recommended!

Daniel M

OH - 8090 Southern Blvd, Youngstown - 9/9/23

Excellent service! Professional and friendly! Explained everything and repairs done in a timely manner! Thank you!

Barbara M

OH - 26618 Brookpark Rd Ext, North Olmsted - 9/6/23

The car looks AMAZING!

Jillian E