Ohio Feedback

OH - 5130 Hudson Dr, Hudson - 8/26/23

They let me know the progress of the repair process throughout the time that they had my truck, either by phone,text,or email...and sometimes a combination of all three. The staff made sure everything was in good shape before I took my truck home.....Thanks!!!

John P

OH - 2000 Pearl Rd, Brunswick - 8/24/23

Nice job on the repairs and it was done before the expected completion date.

Linda M

OH - 2000 Pearl Rd, Brunswick - 8/18/23

I would never take my car to any other collision and glass company. Gerber not only does five star work.( I've had my jeep there three times.) they are efficient, friendly, personable, and keeps you up-to-date on what's going on and how the repairs are going. They also will have a rental for you if you need it. And the work is done on time. They work very well with my insurance company. I have absolutely no issues when I pick my car up. They definitely are the best.!

Sherrie M

OH - 2000 Pearl Rd, Brunswick - 8/17/23

from initial contact with Gerber rep for estimate to completion of work was 3 days. Work was excellent and they handled all contact with insurance company. Can't ask for better customer care than that. Wish all companies handled business like they do

Brian V

OH - 25 Green St, Akron - 8/14/23

2nd time having to use this company! They did a great job and made sure to update me every Tuesday and Thursday. The job was completed in the 2 week timeframe. They worked with the insurance company to make sure payment was secure. Before getting approved to have the work done, they did a estimate appointment that was thorough! If you're in the Akron area, I would recommend going with Gerber Collision!

Jeffery B

OH - 8090 Southern Blvd, Youngstown - 8/10/23

The service I received from "Gerber Collision and Glass" in Youngstown Ohio was excellent! The staff is kind and courteous. The repairs were amazing and they returned my car cleaner than when I brought it in. It has been the best service I have received in a very long time!!!

John M

OH - 8090 Southern Blvd, Youngstown - 8/10/23

This has been the best experience with an autobody repair shop I have had in my 50+ years of driving. They were kind and courteous, the repair job was excellent, and my car was cleaner than when I brought it in. Keep up the excellent service.!!!

John M

OH - 9323 Blue Ash Rd, Blue Ash - 8/10/23

I had a dent in my side door for 3 years and decided to have it fixed. This was self pay and Gerber beat other named collision sites by 20%. They did an excellent job and even found a small dent and fixed it with just a small extra charge.

Elaine C

OH - 3912 Youngstown Rd, Warren - 8/2/23

Very quick service. Super easy to work with. Stayed in contact with me throughout the process and car looks amazing. Hopefully will never need it again but for sure would return if I do

Erica C

OH - 5943 Mayfield Rd, Mayfield Heights - 7/29/23

I have been to the Mayfield office twice this year for two different repairs to my Hyundai. Both times the service was great, they over-delivered on what they said they would do. The staff is very warm and friendly and great at keeping me informed of the status of my repairs. I have recommended them to everyone I know.

Cynthia S

OH - 8090 Southern Blvd, Youngstown - 7/25/23

Excellent communication. Excellent work.

Terri/Ron W

OH - 26618 Brookpark Rd Ext, North Olmsted - 7/25/23

I was informed that Gerber - North Olmsted - Ohio was excellent at collision repair. From the moment I walked in the door your could see the office was very clean and organized. The office staff was very welcoming. I was introduced to Anita the Office Manager who set an appointment with Adam my Estimator. Both Anita and Adam were outstanding, extremely knowledgeable, caring and helpful. Adam went over the estimate and took the time to explain any questions I had. Anita scheduled me for the repair and offered several dates. The work performed by the body shop staff was amazing. I would recommend gerber Collision & Glass to anyone in need of repair.

RONALD J

OH - 5820 Shier Rings Rd, Dublin - 7/23/23

I would like to said THANKS to Heather because she solved my issues regarding my car being repaired from this location. She willing to gets in touch with me and listens to me why I wasn't satisfied with my repaired. She's allows me to schedule at my convenience to brings my car back to gets it redone. She even called me and lets me know the car is ready to pick up and make sure I am 100% satisfied before I takes my car home. After I saw my car, I was amazed and was very satisfied. She went beyond to makes sure I am completely satisfied. I would definitely coming back here if my car needed anything redone in the future. I would definitely recommended this place because of Heather. Everyone there is very friendly. Thanks you again.

Michelle

OH - 9323 Blue Ash Rd, Blue Ash - 7/20/23

Oh my gosh the service was excellent. From the wonderful ladies handling the calls and payments to Shawn who explained everything in detail to me. I had my SUV back in 2 1/2 days. If you ever needs this type of service I highly recommend Gerber. They couldn't have been more efficient and had exceptional customer service. Thanks to all. My CRV looks great.

Mary F

OH - 26618 Brookpark Rd Ext, North Olmsted - 7/19/23

I was very pleased by the recent service to my auto with the periodic progressive repair notices and reports!

Benjamin L