Ohio Feedback

OH - 2000 Pearl Rd, Brunswick - 7/18/23

Could not be more pleased with the repair to my "baby" a 2012 Scion IQ. She looked showroom spectular when Gerber finished the repairs after the accident! I was very concerned since since these cars are no longer made & was not sure if Gerber could find the parts needed for repair. They kepted me updated via text on progress of repairs & date of pickup. Gerber even cleaned the inside of my car! Wow, never expected that! I pray she never suffers another accident but if she does, I know where I will go again. Much thanks, Gerber Collision!

Joyce M

OH - 118 Mill St, Medina - 7/16/23

The driver's side mirror on our 2006 BMW 525i was hit and smashed while driving. Gerber found a used mirror to reduce the repair cost and painted it and repaired the mirror to look like new. Very happy with the results!

Mary Grace Z

OH - 118 Mill St, Medina - 7/16/23

Tony was absolutely amazing. Communicate was consistent and I always knew what was going on with my car.

Savanna O

OH - 5264 Dixie Hwy, Fairfield - 7/14/23

I had our Accord finished for pickup and picked it up 7-14-23. Great job done by Gerber. The Accord looks better than when I first got it in December.

Bryan R

OH - 25 Green St, Akron - 7/14/23

Very professional and great service and clean. Thank you Mr Lee

Willie B

OH - 2000 Pearl Rd, Brunswick - 7/6/23

There seemed to be some going back and forth with the Erie Insurance for the estimate, they said they didn't get it. It was eventually all taken care of. I appreciate my car being fixed, and was grateful for the cleaning you did as well. Thank you.

Denise M

OH - 5264 Dixie Hwy, Fairfield - 7/6/23

Working with Kyle and Miranda at Gerber in Fairfield was great. I found Gerber via State Farm's list of partnered shops, and was impressed by the amount of certifications they had listed. I also liked that I could book my estimate appointment online, and that same week. Other shops were scheduling estimates for multiple weeks out. Kyle was upfront and honest with me during the whole process, and contacted me with updates on Tuesdays and Thursdays as initially promised. I also used the website to follow the status of the work. I don't think that most shops offer that level of sophistication for tracking. The repair was finished over a week faster than the estimate, and looked fantastic. There wasn't any major damage to fix, but there were several spots with paint issues, and they made sure to get them all right. At first I felt silly ... bringing my car in for an insurance fix on what is essentially purely cosmetic, but I think I will be glad that I did for years to come. read more

Keith

OH - 5461 Mahoning Ave, Austintown - 7/3/23

We have USSA for our car insurance , and wasn't sure about this car repair place , because we always us crestview auto body repair place , but Gerber did in excellent job i fixing our car , i was very please how they fixed and cleaned it up very niceley! I would recommend them to my family and friend's!

larry p

OH - 25 Green St, Akron - 6/30/23

Lee and Stacy are very friendly and knowledge staff to work with. Both Lee and Stacy kept me updated on my repair process. This is the second time I have used this location and I would certainly use them again. Let's hope i don't have to though. LOL HA HA

Danny S

OH - 1151 W Bagley Rd, Berea - 6/30/23

Great customer service, great job on fixing my car, and very quick turnaround. Thank you!!

Lorraine L

OH - 8090 Southern Blvd, Youngstown - 6/29/23

Thank you for such great work on my vehicle, for the communication on a weekly basis and for having it ready before time

Heriberto B

OH - 8003 Euclid Ave, Madeira - 6/28/23

Excellent service. Jessica called us to keep us up to date in our repair. I never had to wonder what was happening with my car. Very professional.

Stephanie T

OH - 8849 Columbia Rd, Maineville - 6/26/23

Couldn't be happier, very timely, professional and nice work. I've been going there for over 30 years.

Vance E

OH - 9323 Blue Ash Rd, Blue Ash - 6/25/23

Team was very helpful and knowledgage. Service was completed in 2.5 days, very quick! Would recommend!

Stefanie W

OH - 8710 Twinbrook Rd, Mentor - 6/19/23

Excellent staff and service. We will highly recommend to all of our friends. Work was done perfectly.

Steve & Cindy