Ohio Feedback

OH - 25 Green St, Akron - 6/21/16

Gerber Collision & Glass located at 25 Green Street in Akron, Ohio detailed my 2007 Subaru Forester today, June 21, 2016. Mike W. was not only very knowledgeable about the detailing work but also very personable. He recognized me from some previous service performed on my vehicle at their facility. The guys that did the actual detailing went above and beyond what I expected. My car looked brand new. The friend that picked me up noticed how sharp it looked also. The price for the detailing was super competitive. I am recommending the detailing work to my son and would gladly recommend it to others. Based on Mike's suggestions, I will obtain touch up paint from a dealership and schedule another appointment to have that work done. The detailing, previous collision and customer service are excellent at this facility. I am glad they are a ... preferred service provider of USAA. Thank you. read more

Hobson H

OH - 5943 Mayfield Rd, Mayfield Heights - 6/19/16

Great job. Car looks like new. Great communication as well!

Jeffrey E

OH - 25 Green St, Akron - 6/10/16

They were very nice & couteous , friendly & call me to update on damage & when it would be done. I would recommend them to friends .

Janice C

OH - 5130 Hudson Dr, Hudson - 6/9/16

Very professional organization. Very satisfied with the communication regarding the progress of the repair and very satisfied with the repair itself. I would have no reservation about recommending Gerber in Hudson, OH

Ron Z

OH - 25 Green St, Akron - 6/4/16

Excellent repair, great customer service

joseph f

OH - 5820 Shier Rings Rd, Dublin - 6/3/16

My car looks amazing!! Thank you all for your hard work

Maricel W

OH - 25 Green St, Akron - 5/20/16

I had the pleasure of working with the Akron location on a personal rather than professional level to get my SUV repaired. It has been quite some time since I have gone through this process from the customer's point of view. Because I was not at fault, everything was going through the other party's insurance company so I was not sure how everything would get handled. Danielle was extremely helpful and courteous, answering my numerous emails full of questions and making the whole process such a breeze. My car looks awesome and I cannot thank everyone enough for such a great experience!

Lisa C

OH - 5820 Shier Rings Rd, Dublin - 5/11/16

They were receptive to my questions, concerns and requests and got my car done early. Fantastic service!

Jeffrey B

OH - 25 Green St, Akron - 4/13/16

You guys were awesome. My problem was solved efficiently and fairly.

Ling P

OH - 5943 Mayfield Rd, Mayfield Heights - 3/25/16

I am very satisfied with the service at the Mayfield Heights location! Paula greeted my wife and I with a smile, was prepared with all of our insurance information, and made the process as painless as possible. Paula kept us updated on the progress of our repairs through daily text messages, and went out of her way not only to have our vehicle done ahead of schedule (saving me the hassle of getting a rental), but also to get an estimate that was more than fair, given the age of my vehicle. Thanks, Paula, you've definitely earned my business!

Dan

OH - 5943 Mayfield Rd, Mayfield Heights - 3/24/16

Hi! I just want you to know that the repair shop was awesome and great. Paula M. communication to me was fantastic and my car looks brand new. Thanks to Gerber. Thanks again in awesome service.

Michael T I

OH - 5820 Shier Rings Rd, Dublin - 3/23/16

Very satisfied with repairs. Was kept informed of progress via emails which was helpful.

tara

OH - 5943 Mayfield Rd, Mayfield Heights - 3/9/16

I was very pleased with the service I received at Gerber. I was contacted almost immediately to arrange an appointment. Everyone that I dealt with at Gerber, especially Paula, was pleasant and professional. The workmanship on the repair was excellent. The work was completed promptly and I had my vehicle back in two days. Very impressive.

Magelene N

OH - 5820 Shier Rings Rd, Dublin - 3/2/16

We had a great experience with these guys! Super customer service and the techs went above and beyond to help figure out a short in my headlight. This was something unrelated to the work they did, so grateful for their help! Would recommend to anyone.

Nichole J

OH - 5820 Shier Rings Rd, Dublin - 2/22/16

Thank you for constant communication about the status of my vehicle. Very pleased with the work!!!

TIFFANY Z