Ohio Feedback
OH - 5820 Shier Rings Rd, Dublin - 4/5/13
Communication could have been clearer on finish date, ended up ok. I understand because of the extent of the repairs. Great customer service, extremely friendly staff. Seem interested in their customers. Overall, a great experience.
OH - 5820 Shier Rings Rd, Dublin - 4/4/13
Quick, friendly, quality service as usual. I have used this location for the past ten + years._x000D_ _x000D_ Thanks.
OH - 25 Green St, Akron - 4/1/13
Had work done there and had a problem which was quickly rectified. Thumbs up to the manager. Good customer service. (from http://www.yelp.com/biz/gerber-collision-and-glass-akron)
OH - 5461 Mahoning Ave, Austintown - 3/29/13
"Good morning Mike: Just a brief note to let you know how happy I am with the repair work done on my Jeep Patriot. This is my first accident and my first experience with dealing with insurance and a business to resolve the damage. I am greatly impressed with the professional manner in which I was treated from start to finish. Everything was explained to me when I first came into the shop and I was informed of the progress once the repair was started. Finally I couldn't be more pleased with how my Jeep looks now. Not only was the work done in a timely manner, but there's no way anyone would ever believe how it looked when it arrived at your shop! Good thing I have "before" pictures to show them. The icing on the cake was how clean my vehicle was when I picked it up, what an unexpected surprise. I would not hesitate to use ... read more
OH - 6101 Cleveland Ave, Columbus - 3/29/13
I want to thank you and your staff for a very pleasant experience. Being able to: drop off the car pick up the rental car at your business drop off the rental car at your business having my car washed and waxed driving away in a very short period of time was exceptional. You and your staff were courteous and very pleasant to work with. Thank you again and Happy Easter
OH - 5461 Mahoning Ave, Austintown - 3/29/13
I was impressed with the how Mike handled the claim and also when we picked up the car. I was not to happy about the way Theresa acted when her printer wouldn't print. She called it a fricken printer 2xs. Mike came over and got it to print after about 5 minutes. Overall good job.
OH - 8090 Southern Blvd, Youngstown - 3/29/13
Thank you for your professionalism…
OH - 5820 Shier Rings Rd, Dublin - 3/29/13
Love the service and attention to detail. My car alwas comes back to me cleaner then when I have dropped it off._x000D_ _x000D_ Great Job and I will always choose Gerber.
OH - 394 W Olentangy St, Powell - 3/28/13
Thank you so much for all of your professional attention and expertise in the dealing of my encounter with a pole and my Honda CR V. The work your company did was superb and it looks like new again. And, they did it in a timely manner exactly to the day you told me it would be finished. I will recommend your company to all my friends and family and will surely use Gerber if I ever have an another accident. Hopefully that won't happen anytime soon! Thanks again and GO BUCKS!
OH - 394 W Olentangy St, Powell - 3/27/13
I must apologize for the time that has passed since you provided me with your card. Events clouded by itinerary and I kept saying I'll do this next. But finally, I have begun the email. First, I want to thank you and your team for a job well done. I was particularly surprised at the thorough cleaning of my car inside and out. Secondly, I must applaud you and your team for going above and beyond to obtain me the key for my key fob. I truly appreciate your dedication to customer service.
OH - 6101 Cleveland Ave, Columbus - 3/27/13
I wanted to e-mail you thanking you for such great follow up customer service with my Scion TC. It was very reassuring as to why I keep coming back to True 2 Form/ now Gerber Collision. I enjoy the staff and customer service and quality you offer. You exceeded my expectations. After looking over my car yesterday and driving it I couldn’t be happier! I will be sure to let all of my friends, family and co-workers know how wonderful you and youre team has been to me. I hope to keep Gerber Collision at the top of my list for any type of repair in the future. Thank you for the wonderful and quick service you gave to me.
OH - 5820 Shier Rings Rd, Dublin - 3/27/13
very happy with my service.
OH - 8090 Southern Blvd, Youngstown - 3/26/13
Fwd: Please...thank you guys for being the nicest thing out of this incident...will use u guys from now on for everthing
OH - 8090 Southern Blvd, Youngstown - 3/25/13
I would like to take this opportunity to thank everyone at Gerber Collision for a great experience! It was so reassuring to know that "Greta" my 2012 Honda Civic was in good hands. My thanks and appreciation
OH - 3912 Youngstown Rd, Warren - 3/25/13
The collision work done on my vehicle was excellent. The coordination and updates on the status of the work being performed were really appreciated. The work performed was really good. The work was done in a very timely fashion .
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