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Orland Park, IL - 13433 Southwest Hwy

 

IL - 13433 Southwest Hwy, Orland Park - 6/17/24

Superb service starting with initial contact with Lauren at the front desk! Everyone is very professional and their work is exceptional. My vehicle suffered quite a bit of hail damage, and after the repairs it looks great! Definitely recommend this shop!!

Bob T

IL - 13433 Southwest Hwy, Orland Park - 3/8/24

Thank you to all at Gerber Collision Orland Park, especially Lauren for your recent assistance in my matter! Appreciate the quick response and service!

Christina C

IL - 13433 Southwest Hwy, Orland Park - 3/2/24

Friendly service. They explained the process and time frame needed to complete the job. I was on a tight schedule because of a doctor appointment and they accommodated my needs. The work was actually completed a day sooner than expected which was nice.

Ruthie M

IL - 13433 Southwest Hwy, Orland Park - 2/4/24

I brought my XT56 in for a quote on repairing several scratches made by careless snow shoveling. The experts at Gerber said they might be able to buff them out, but if it did not work, they would have to do a complete repainting. It worked, and they did it as a courtesy-no charge!! I was pleasantly surprised, but not by their honesty, which I already observed from past dealings. I already knew that their work is superb, their prices are fair, and, yes, they have always been an honest and fair. Good people!! Excellent work!

James M

IL - 13433 Southwest Hwy, Orland Park - 10/21/23

We were struck by a hit and run vehicle at 10:45PM on a Friday evening. We called Gerber the next morning and Vincent was kind enough to give us an estimate at 9:30 AM on a Saturday. Vincent was in constant contact with our insurance company, updated us on the progress of our car often and the team repaired it to perfection in less than 2 weeks. With the shortage of parts in the marketplace today, Vincent and the team at Gerber worked diligently to make sure everything needed to repair our vehicle was available for us. When we picked up our car, the manager Don was kind enough to go over all the repairs and inspection with us. He reminded us that we have a lifetime warranty and if anything should need to be adjusted or repaired again to call him immediately. Not only was our car perfect on the outside, they even detailed the inside of our ... car for us as well. If ever we need any body work done on our car again, we would trust Gerber without hesitation. You can always tell the character of a company by the people that represent it's brand. The team at Gerber was empathetic to us regarding our accident, instrumental in repairing our car exceptionally and efficiently, and were in constant communication with us throughout the process. We cannot thank them enough for their professionalism! read more

Paula

IL - 13433 Southwest Hwy, Orland Park - 10/4/23

Gerber Collision did an excellent job repairing my auto body damage. They worked directly with State Farm providing the estimate and billing them directly. They keep you updated via text or email of the status of your auto repair at least every other day. The staff couldn't have been friendlier or more competent.

Richard M

IL - 13433 Southwest Hwy, Orland Park - 9/15/23

This was my first time using Gerber.Very impressed!!!!!!!!They did a great job on my truck.The customer service was very helpful and kind from the staff.Rosie was awesome!!!!!She kept me updated each day on my truck.Thank you so much Gerber.

Vondell H

IL - 13433 Southwest Hwy, Orland Park - 7/17/23

I took my car to Gerber as it was hit from behind. It was a fender bender. The first experience was not a pleasant one but after contacting manager Peter, I was reassured things would go smoothly. I did take the car back and Jackie in the office was very gracious. Also, Nancy who went over everything with us was extremely kind. The work was impeccable. I'm glad I decided to go back. Five star service.

Annette K

IL - 13433 Southwest Hwy, Orland Park - 6/8/23

professional, communicated consistently throughout the process, completed repairs in a reasonable timeframe

Brian N

IL - 13433 Southwest Hwy, Orland Park - 4/7/23

Besides the slow service, everything else was perfect. Thank you very much for your business.

Dritan

IL - 13433 Southwest Hwy, Orland Park - 3/20/23

Staff was friendly and helpful. Car was repaired quickly. Looks like new.

ron p

IL - 13433 Southwest Hwy, Orland Park - 3/4/23

I dropped my Lexus off to have dents removed and a full repaint of the left side of the car after being side swiped. They had a rental car company ready to go and picked me up right when I dropped my car off. Even in the middle of busy winter accident season Gerber on SW Highway still had my car done on time and there were no delays. The paint looks amazing and the left side of the car looks like the day it rolled off the lot brand new!

John K

IL - 13433 Southwest Hwy, Orland Park - 1/20/23

Staff was very friendly and informative. I was kept informed of status and the repair was done in a timely manner. I would highly recommend! Thank you Gerber team on SW Hwy in Orland!

Jeremy S

IL - 13433 Southwest Hwy, Orland Park - 1/19/23

Gerber did an excellent job repairing my badly damaged Mercedes. And they finished sooner than I expected. I would not go anywhere else for body damage repair.

Richard M

IL - 13433 Southwest Hwy, Orland Park - 1/10/23

Excellent service, professional from beginning to end!

Cheryl D

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