Racine, WI - 9501 Washington Ave

WI - 9501 Washington Ave, Racine - 10/11/24

The customer service is great! I brought my wife's car here for an estimate after a small accident in our driveway. The rear hatch had hit the frame of our garage door after being left in the up position while trying to pull into the garage. Luckily she stopped in time not to do any significant damage. I was able to get it closed after some careful adjustment with a pry bar wrapped in a towel. The rear spoiler had what I thought were some scratches and the door needed a professional to get it aligned correctly. So I brought it in for an estimate so I could decide whether to turn it in to my insurance or pay for it out of pocket. I handed the man my keys and sat down to enjoy a complimentary cup of coffee. About fifteen minutes later he asked me to come outside and take a look. The rear hatch door looked like nothing had happened! Him and ... another guy had straightened out the hinge and adjusted the door! And the spoiler wasn't scratched. It was just paint transferred from the garage door frame. He cleaned it off with damp microfiber towel. I asked him what I owed him and he said nothing. I was shocked! I told him to please charge me for his time but he wouldn't have it. I know I was lucky and I'm not saying that they will be able to fix your car in the parking lot but I will never forget this experience. I will also make sure to tell everyone I know about this. They definitely have a customer for life. Thank you. read more

Justin L

WI - 9501 Washington Ave, Racine - 9/29/24

Excellent overall. My 2008 Toyota was so clean it looked like new. Everyone was polite, informative, and helpful. I highly recommend Gerber!

Peg F

WI - 9501 Washington Ave, Racine - 4/6/24

From the moment I contacted Gerber & had my car towed there, the staff at Gerber where informative, efficient, & supportive during the repair process. Also keeping us up on what needed to be ordered for parts. Also having Honda parts & service utilized. They had the repairs done ahead of the projected date. We will recommend Gerber to everyone who needs repairs, paints or glass work. Thank you!????

Kathleen M

WI - 9501 Washington Ave, Racine - 6/15/23

I was very pleased with the overall customer service, and the employee I was working with (Andy) was very kind and knowledgeable with me. He also displayed patience as well, because I really needed my car and I kept calling to ask questions about it. I really appreciated him and his customer service. When I received my car, it was as promised, and it was even cleaned! Which I was not expecting inside and out and they did a FANTASTIC job. I am very happy with this business and the employees

Tawana V

WI - 9501 Washington Ave, Racine - 6/2/23

Looked perfect and the inside was clean. Can't ask for more.

NATHAN

WI - 9501 Washington Ave, Racine - 4/5/23

You all were so helpful from the minute we brought our car in, till it was returned just like brand new to us. I can't say Thank you enough.

sue s

WI - 9501 Washington Ave, Racine - 3/9/23

WOW.. amazing service. Steve was awesome and did a wonderful job repairing my vehicles window. I would definitely recommend this place to everyone with vehicle or glass needs. Super content ??

Patricia D

WI - 9501 Washington Ave, Racine - 1/8/23

I (unfortunately) had to be serviced by them twice in a span of a few short months because of 2 accidents back to back. It was frustrating but I wasn't even worried when the 2nd accident happened because I knew exactly who would be helping me. Gerber employees are beyond helpful. They are so nice, they seem to really enjoy their jobs and strive to make their customers happy. I will always recommend them! Hopefully I don't need to use them again, but if I need to, I won't hesitate to choose them.

Hannah C

WI - 9501 Washington Ave, Racine - 3/31/22

Gerber repaired a long scratch in the side of my Ford F-150. When the job was complete, you couldn't tell it was ever there. I was very impressed and thankful they were able to make the vehicle look as good as new. I would highly recommend them to anyone looking for an excellent repair facility,

Gary K

WI - 9501 Washington Ave, Racine - 9/11/20

Everyone was very friendly and attentive. I was happy with the repairs done on my truck.

Adriana S

WI - 9501 Washington Ave, Racine - 1/9/20

Great job. Friendly service. Finished on time.

Robert M

WI - 9501 Washington Ave, Racine - 1/14/19

Fast service & great job with my vehicle !

Tiyana M