Raleigh, NC - 2821 Capital Blvd

NC - 2821 Capital Blvd, Raleigh - 12/12/13

Great Customer service. Gave updates frequently on repairs.

Mary I

NC - 2821 Capital Blvd, Raleigh - 11/14/13

This is the second time I've had to have work done (unfortunately) but the folks at this location are so extremely nice, thorough, and personable that it makes the hassle of getting your car fixed after an accident . I hope I don't need to have any repairs done anytime soon, but if i do, I know where to go! I will also be recommending this location to anyone who needs collision repair.

Mike V

NC - 2821 Capital Blvd, Raleigh - 11/11/13

Great coutesy, professionalism and fast service.

Salvatore C

NC - 2821 Capital Blvd, Raleigh - 10/19/13

These guys were so awesome, I did a shout out to them on all of the social sites I'm a member of as well as a couple friends. I was in a car accident Tuesday 10.15.2013 where someone pulled out onto the main road in front of me. The front end of my dodge charger was damaged and needed to be replace. I called Gerber at 0730 (time the open) on Wednesday 10.16.2013 and they set me up to come in for an estimate that same morning and 0930. When I arrived, the ladies at the front were very courteous, helpful, and friendly (awesome customer service). Darrell Ferguson (they guy that did the estimate) was very efficient. He came out and got straight to work with taking pictures and taking note. The only thing is the insurance company (Hartford) who the claim was filed under sent Gerber 2 different files both with different information. Because of ... this, Darrell wasn't able to do much until they returned his phone call. In the meantime I went home and waited for a call back. Shortly thereafter, Darrell called me back informing me that her insurance (Hartford) took full responsibility for for the accident and would cover all repairs and rental car fees. I drove back over and had a feeling that I was leaving my vehicle in good hands. They quickly got it in and got me connected with a car rental agency. On Friday 10.18.2013 I received a phone call informing me that my car was ready and I could pick it up anytime. I was shocked that it was done so quickly!!! WONDERFUL. When I went to get my car, I was amazed at the work. The paint matched perfectly, the work was immaculate. They did such an awesome job!!! I would recommend them to anyone needed some work done! Thanks guys!!! From customer service right down to the work they did, they're the best!!! read more

Bobbie B

NC - 2821 Capital Blvd, Raleigh - 10/17/13

It is rare to see a business go out of there way for you, but Gerber collision did. They were amazing to work with. They walked me through the process step by step. I'm very mechanically inclined, so they walked me into the garage and showed me all the items that need to be repaired once the fenders and bumper were off. They called me to keep me up to date, and responded quickly to my inquiries. I never go out of my way to write reviews or give feedback, but I thought it was necessary to give credit were credit was due.

Mitchell S

NC - 2821 Capital Blvd, Raleigh - 10/2/13

good work fast service friendly and competent staff.

marie k

NC - 2821 Capital Blvd, Raleigh - 9/25/13

excellent service

richard b

NC - 2821 Capital Blvd, Raleigh - 9/17/13

I want to extend my high appreciation and thank you to Mr. Frank Rochelle, the Repair Process Manager, for being very professional, respectful and on top of the repair status all the time. The service was excellent. I didn't have to worry about anything. He coordinated with All State Insurance and Enterprise Rent A Car from the start of service until it's done. He called and updated me every few days about the repair status. He was very helpful and accommodating with questions and concerns I had. Thank you very much Mr. Rochelle. I also want to commend Britney for being very friendly and helpful to customers. She is great at customer service. Thank you Britney. I also

Juliet J

NC - 2821 Capital Blvd, Raleigh - 9/15/13

I am very satisfied with the repair service done by Gerber. The staffs were friendly, professional and provided excellent service. They made getting my car repair a pleasant experience. I will recommend Gerber to my neighbors and friends.

Setta V

NC - 2821 Capital Blvd, Raleigh - 9/13/13

Quick service, car ready as promised. Car looks great - Paint match is perfect. I would use Gerber again if needed.

Judith B

NC - 2821 Capital Blvd, Raleigh - 9/12/13

I have received good and prompt service from this location.

Toan V

NC - 2821 Capital Blvd, Raleigh - 9/4/13

I was extremely impressed with Gerber Collision. Everyone was knowledgeable and friendly and they completed my repairs on time. I loved getting text messages with updates all throughout the process. My insurance company recommended Gerber - and now I know why. They were great!

Marjorie J

NC - 2821 Capital Blvd, Raleigh - 8/30/13

Very good service and kept me informed of the progress. Pleased with the finished work. Frank Rochelle did a great job and was very conscientious.

Robert N

NC - 2821 Capital Blvd, Raleigh - 8/29/13

Good service. Quick estimate and repair. Professional job.

Sharon B

NC - 2821 Capital Blvd, Raleigh - 8/28/13

Very good customer service . Fast repairing

Donesheia S