Raleigh, NC - 8813 Ice Dr

NC - 8813 Ice Dr, Raleigh - 4/18/14

II give this shop "5" stars I was impressed from the moment I walked in the door with the professionalism of the entire staff. I was made to feel welcomed,appreciated prior to my needs being discussed.The business was very clean and did not look as if it was a body shop.I will highly recommend this body shop to family and friends.When I picked up my car the staff had gone "above" my expectations.My car looked as if it was coming off the car dealers lot instead of a collision repair shop from the detailed work that was done after repairs were completed.I am a very 100% satisfied customer and will return if a need should a rise in the future.

Geraldine B

NC - 8813 Ice Dr, Raleigh - 4/18/14

My experience with Gerber was fantastic. Brad was so helpful and informative and kept me updated while my car was being repaired. Even when an additional part needed to be ordered, he made sure my car was ready when he told me it would be. Lori at the front desk was also helpful and so nice to work with. Thank you!

Katy B

NC - 8813 Ice Dr, Raleigh - 4/16/14

my first visit,I have to give A BIG 5 Stars+ my Toyota RAV4 WAS Scratch very lightly on the back spare Tire cover,They actully Fixed it on the spot using just a little touch up paint,And send me on my way,with out even charge me.Now they have me and lots more customers for LIFE. Thank you to All GERBER BOYS YOU ARE HIGHLY WRECK-OMMENDED.

Mike K

NC - 8813 Ice Dr, Raleigh - 4/14/14

We went to Gerber collision when we got rear ended in traffic. We really didn't have any idea where to go. We found Gerber was very close to where we lived and my husband asked at work and someone said they had gone there. Well, they were great about keeping us informed on the progress of our car and were very professional. We got our car back in a week and it looks GREAT!!! You would never guess we had any damage. They were so friendly and very helpful. I would highly recommend them to everyone.

Sheila L

NC - 8813 Ice Dr, Raleigh - 4/11/14

Employees took the extra step to make sure I received great service

Tim

NC - 8813 Ice Dr, Raleigh - 4/11/14

Fantastic staff and quick, excellent service.

Jennifer S

NC - 8813 Ice Dr, Raleigh - 4/11/14

5 stars. the service was excellent!

Veronica

NC - 8813 Ice Dr, Raleigh - 4/9/14

The service here was excellent. The people were friendly and helped me right away with what I needed. This was my third time here (no shame...well just a little) and they offered me the best price and service they possibly could. I was in and out in no time and my car is in perfect conditions because of the guys here.

Chase

NC - 8813 Ice Dr, Raleigh - 4/9/14

I was very pleased with all aspects of the service I received at Gerber's. My car was new, only 1100 miles, and I was very disappointed when I got sideswiped. The folks at Gerber were compassionate and reassuring and helped with a rental car and coordinating with insurance from the party who hit me. They did the work in a very reasonable time and the car looks wonderful. I will tell my friends about their work and will use them again if I should need any more work.

Linda S

NC - 8813 Ice Dr, Raleigh - 4/8/14

Awesome Job!!!! was told it would be ready in 3 Days and we got a call at 4pm the same day we dropped it off saying it was ready, WOW!!!

Doris G

NC - 8813 Ice Dr, Raleigh - 4/8/14

My dealings with the personnel in the office as well as the overall work done on my car was SUPERIOR!! I was told it would probably take about 2 days and to my surprise, I got a phone call the very next morning and they notified me my car was ready to go. I picked up a VERY CLEAN LOOKING CAR and am so satisfied. I was referred to you by two individuals, since I am not from this State as of 6 years ago. Thank you again for a great job, WELL DONE!!

Florence P

NC - 8813 Ice Dr, Raleigh - 4/4/14

I received excellent service!!! I would recommend them to anymore!

Joanna S

NC - 8813 Ice Dr, Raleigh - 3/29/14

Brian as the GM helped me get through the process and overextended himself. good repair, looks as good as new.

Paul F

NC - 8813 Ice Dr, Raleigh - 3/27/14

Excellent repair! Both the work and customer service was excellent.

Thomas W

NC - 8813 Ice Dr, Raleigh - 3/23/14

Collision damage to my brand new automobile (~1800 miles old) occurred when the opposite party ran a red light. I took the car to Gerber at the direction of USAA. This is an extremely well-managed organization..The site manager and staff were incredibly sympathetic and eager to restore the car to its original state. The professionalism of the team simply could not have been better. They kept me well informed regarding the particulars and timing of the repair and the car was ready to go when promised. I would use their services again in a heartbeat and would not hesitate to recommend them to others..

David