Raleigh, NC - 8813 Ice Dr

NC - 8813 Ice Dr, Raleigh - 3/1/13

The service was great! I was happy to know that my car was in good hands. The service was hassle free and quick. Being new to the area and having to get my car repaired,Gerber Collision made me feel safe and reassured that everything was going to be alright and that my car will be back to its original condition. Thank you Gerber Collision!

Casera S

NC - 8813 Ice Dr, Raleigh - 2/24/13

I am pleased with my vehicle repairs.

Ayodeji T

NC - 8813 Ice Dr, Raleigh - 2/17/13

Excellent customer service provided by Phil Derosa, as well as outstanding body work and paint matching by the team. I will certainly reccomend them to anyone needing a body shop!

william l

NC - 8813 Ice Dr, Raleigh - 2/15/13

Working with Gerber Collision and Glass when trying to get my vehicle reparied was a pleasure. The employees that I dealt with at Gerber (Victor and Tammy) were wonderful, professional, and very friendly. The work that was done to repair my vehicle looks great. In the future, I will use Gerber Collision and Glass for any repair or glasswork that I need done to my vehicle. Thanks for the great service!

Macy F

NC - 8813 Ice Dr, Raleigh - 2/9/13

Phil Derosa and his team at the Ice Drive Raleigh location of Gerber Collision and Glass were the epitome of excellence during my repair experience. Phil and the entire team showed the utmost professionalism, courtesy, concern, and commitment to excellence in repairing my vehicle. They communicated clearly and daily regarding the repair progress, paid extraordinary attention to detail in the repair, making sure a standard of perfection was attained in the final product, including a final detailed wash. I recommend them highly and without reservation or hesitation. Superb!

Beth S

NC - 8813 Ice Dr, Raleigh - 1/23/13

My car looks GREAT and it was finished ahead of schedule. Thanks for the updates as well as the fantastic service. VERY IMPRESSIVE!!!!

Thomas M

NC - 8813 Ice Dr, Raleigh - 1/22/13

I had a wonderful experience at Gerber. I was in an accident and my rear bumper was damaged. As a woman with little car experience I wanted to find a collision center that would be honest and informative with me. After getting a rude response from a different local auto shop, I called Gerber based on a recommendation from my car dealership. I went in for an estimate and was treated with consideration and care. They took time to explain all the details to me and even gave me advice about handling the claim. I came back to have the work done and was more than impressed with the personnel. I had a horrible experience with my insurance company regarding the claim and payment. Nick with Gerber went above and beyond in terms of customer care to help me out. He even provided a ride home from the shop when I dropped by car off. When I finally ... picked my car up 4 days later due to insurance issues (not due to any delay on Gerber's part) they checked me out quickly had my car washed and detailed and were very considerate of my insurance frustration. They even worked on my car over the weekend so I could pick it up on a Monday and not be car-less on a weekday. I would definitely recommend you go there to get collision or glass services done. read more

Anna S

NC - 8813 Ice Dr, Raleigh - 12/31/12

I had to write and let you know that the staff at this center is the best. TaKoma Sampson was always so helpful. She explained everything to me with a smile and answered all questions I had for her. She made sure to check with me on the progress of my car. Everyone that I spoke with here made me feel like I was important. What a wonderful place to work. I will always come here and recommend this center to all my friends.

Tonya D

NC - 8813 Ice Dr, Raleigh - 12/26/12

I initially shared with Victor how pleased I was with the body work done by Gerber. Excellent job. Mr. Drake commented positively on the work as well. He was the person to recommend the Gerber initially. I also appreciate the efforts made to rectify the remaining mechanical problems. Victor has been very kind and has kept my up-to-date with the repair progress. The only negative to this experience is that I was not given the opportunity to choose the shop to do the mechanical work. If that had happened, perhaps this last week would have been avoided completely. Gerber's customer service and everything else was excellent.

Claretta H

NC - 8813 Ice Dr, Raleigh - 12/16/12

TAkoma Sampson did an outstanding job taking care of me. I am satisfied with the results of the repairs and the service that I received from the time I went in to get an estimate til the day I went in to pick up my vehicle. I would absolutely recommend gerber collision to a friend.

Shaunica A

NC - 8813 Ice Dr, Raleigh - 11/21/12

Hi Steve, I had the pleasure in speaking with our policyholder, Wendell Furbert, regarding claim 024834159; a loss that he rear ended a claimant. In speaking with him about setting up an appraisal, Mr. Furbert asked about going to Gerber Collision and Glass off of Ice Drive in Raleigh. Insured informed me that he had his vehicle repaired by Gerber on a previous claim (023816292), and he was greatly pleased with the repair, their knowledge, friendliness, and he wanted it to be known. So, if you may, please pass this along to then as a thank you for taking care of our policyholders!

Wendell F

NC - 8813 Ice Dr, Raleigh - 11/16/12

Special thanks for restoring our 2007 nissan marans. Looks good as new. Thanks a heap!! She appreciates your time, expertise and fine work. A special thanks to Tammy and Takoma for their reassuring smiles. From your recommending friends!

Steve and Suzanne T

NC - 8813 Ice Dr, Raleigh - 11/12/12

Very prompt and professional service. The team goes out of their way to make sure the customer is accommodated either with a rental car if needed, or delivery and pick up times. The work done looks great and was completed pretty quickly. Thanks for your attention and help!!

Philip D

NC - 8813 Ice Dr, Raleigh - 10/11/12

Work was done efficiently and communication was great. The vehicle looks great, thank you very much.

Cory P

NC - 8813 Ice Dr, Raleigh - 10/9/12

Victor and Tammy provided excellent customer service. Great job!

Harold B